Vendors by Product/Service Category
Interactive Voice Response (IVR) Systems
This listing does not constitute an endorsement of any kind by the National Center for State Courts. Further, the list is not exhaustive, but represents information that has been supplied by the vendors themselves.
The information provided in each vendor profile is supplied and maintained by each vendor and is the responsibility of that vendor. Additionally, the vendors themselves determine under which product/service categories they fall.
| CR Software LLC CR Software LLC has proven to be the industry leader for over 24 years. As the market innovator for Collections and Account receivable systems for 1st party, 3rd party Attorneys, Medical, Government agencies and Banking, CR Software offers outstanding collection software applications, customer support services, dialer/IVR/recording systems, and custom development solutions. The CRS Titanium ORE product is CR Software’s best-in-class, next generation flagship product with superior architecture, modernization of technology, powerful customizations and unprecedented flexibility. Embracing new technology to improve results, CR Software is a higher return on intelligence. |
| Dexik, Inc. eCOURTeSY features include: Global Person Tracking Case Progress Docket Intelligent Event Management Master Calendering with Conflict Scheduling Case Invoicing, Receipting and Disbursement Financial Processing Integrated Financial Management Check Writing and Reconciliation Image-Enabled Case Documents In-Court Processing Functionality Electronic Filing Ticklers and Alerts Warrant Tracking Bond Tracking Microsoft Word Support Automated Notice/Forms Generation Adobe Forms Generation |
| Selectron Technologies, Inc. With their caseloads swelling as their hours and workforces are shrinking, courts are turning to technology so they can sustain the level of service their citizens expect. Courts are discovering that the comprehensive process of administrating the judicial system can be expedited with technological tools such as an interactive voice response IVR system. Partnering with an interactive solution provider like Selectron Technologies, Inc. that has worked in the government sector for nearly two decades, a court can be assured of an IVR implementation that will deliver real business value. Selectron’s VoiceCourt IVR product family was developed to perform vital administrative functions in any court environment. |
| Sonant Corporation Sonant designs, builds, markets and maintains complete contact center automation Interactive Voice Response IVR and Interactive Web Response IWR solutions. Since its inception, Sonant has provided a full range of government agencies with automated service and payment systems. Sonant’s ClientCall eCenter systems integrate telephone and Internet communications including voice, fax, electronic payment processing, and web interaction into a total solution. Its IVR applications include using touch-tone, Automated Call Distribution ACD, and Computer telephony Integration CTI technologies. Its applications support electronic payments by credit card and e-check. These systems are targeted at providing better customer service while reducing operating costs. |
| Tyler Technologies Tyler Technologies is the largest U.S. company solely dedicated to providing integrated software and technology services to the public sector, with more than 8,000 clients throughout the US, Canada, Puerto Rico, and the UK. Tyler works to ensure its clients become more efficient, more accessible and more responsive to the needs of citizens. To improve judicial efficiency and effectiveness, Tyler Courts and Justice offers software solutions for state, county and municipal governments through its Odyssey® and INCODE municipal court products. More information about Tyler Technologies’ Courts and Justice solutions can be found at www.tylertech.com. |