| Name
of Court in which program operates: |
Family
Division of the Second Judicial District Court, Washoe County, Reno,
Nevada |
| Name
of program itself: |
Family
Court Self-Help Center |
| Address
of program line 1 - Main location: |
One
South Sierra Street, Reno, Nevada, 89501 |
| City: |
Reno |
| State: |
NV |
| Zip: |
89501 |
| Phone
for the public: |
(775)
328-6731 |
| E-mail
for the public: |
Muriel.Skelly@washoecourts.us |
| Website
for the public: |
www.washoecourts.com |
| The
self-represented litigant program serves: |
County |
| Geographic
area served by this program: |
Washoe
County, Nevada and surrounding smaller Counties |
| Substantive
areas served by the center include: |
Family |
|
Domestic
Violence |
|
Child
Support |
|
Guardianship |
| Program
started: |
September,
1999 |
| Is
this court willing to host visits from other courts interested in
learning about this approach? |
Yes |
| The
program has: |
A
program director/manager/coordinator |
|
Bilingual
or multilingual staff |
|
A
volunteer program |
|
Written
guidelines for court staff for provision of assistance |
| The
following services are offered for the following substantive areas: |
One-on-one
help in understanding legal processes and preparing forms - Family |
|
Telephone
assistance - Family |
|
A
system of referrals to attorneys providing unbundled legal services
- Family |
|
Referrals
to pro bono attorney assistance (but not for hearings) - Domestic
Violence |
|
Referrals
to pro bono attorney assistance (for hearings) - Domestic Violence |
|
Web-based
information in English - Family |
|
Interactive
Web-based forms - Family |
| Program
provides training regarding working with self-represented litigants
for: |
Program
Volunteers |
| Does
this program have a high-level, broadly based commission or task
force, sponsored by or including a justice or designee of the
highest court in the jurisdiction to address issues regarding
self-represented litigants? |
Statewide |
| Other
relevant description or information: |
The
center has one director, a licensed attorney and two non-attorney
employees. The center handles over 3,000 contacts a month. Contacts
include telephone assistance, email assistance and one-on-one over
the counter assistance. The
center receives marginal funding from the county. |