| Name
of Court in which program operates: |
Mecklenburg
County Court North Carolina |
| Name
of program itself: |
SelfServe
Center |
| Address
of program line 1 - Main location: |
800
East Fourth Street, Suite 212 |
| City: |
Charlotte |
| State: |
NC |
| Zip: |
28202 |
| Phone
for the public: |
(704)
417-1816 |
|
(704)
417-1908 |
| E-mail
for the public: |
SelfServ@nccourts.org |
| Website
for the public: |
http://www.aoc.state.nc.us/www/public/courts/meck/disk01/index.html |
| The
self-represented litigant program serves: |
County |
| Geographic
area served by this program: |
Mecklenburg
County |
| Substantive
areas served by the center include: |
Family |
|
Domestic
Violence |
|
Child
Support |
|
Landlord
Tenant |
|
General
Civil |
|
Small
Claims |
|
Traffic |
| Program
started: |
June,
1999 |
| Is
this court willing to host visits from other courts interested in
learning about this approach? |
Yes |
| The
program has: |
A
program director/manager/coordinator |
|
A
self-help center staffed with only non-attorneys |
|
Bilingual
or multilingual staff |
|
A
volunteer program |
|
Written
guidelines for court staff for provision of assistance |
| The
following services are offered for the following substantive areas: |
Bilingual
or multilingual forms -
Family, Small Claims, Traffic |
|
Bilingual
or multilingual materials -
Family, Domestic Violence, Landlord Tenant, Small Claims, Traffic |
|
A
system of referrals to attorneys providing unbundled legal services
-
Family, Domestic Violence, Landlord Tenant, General Civil, Small
Claims, Traffic, Other |
|
Web-based
information in English -
Family, Small Claims |
|
In-person
workshops - Family |
|
Videotaped
workshops -
Family, Domestic Violence |
| Program
provides training regarding working with self-represented litigants
for: |
Judges,
Attorneys, Program Volunteers |