| Name
of Court in which program operates: |
The
Delaware Judiciary - court wide |
| Name
of agency that operates program if different from above: |
Administrative
Office of the Courts and the Delaware Judiciary |
| Name
of program itself: |
Self-Help
Center, Family Court Resource Centers, pro se program |
| Address
of program line 1 - Main location: |
New
Castle County |
| Address
of program line 2 - Main location: |
500
N. King Street |
| City: |
Wilmington |
| State: |
DE |
| Zip: |
19801 |
| Phone
for the public: |
(302)
255-0477 |
| Website
for the public: |
http://courts.delaware.gov |
| The
self-represented litigant program serves: |
State |
| Geographic area
served by this program: |
Primarily
New Castle County |
| Substantive areas
served by the center include: |
Family |
|
Domestic
Violence |
|
Child
Support |
|
Guardianship |
|
Landlord
Tenant |
|
Other |
| Program started: |
December,
2000 |
| Is
this court willing to host visits from other courts interested in
learning about this approach? |
Yes |
| The
program has: |
A
program director/manager/coordinator |
|
A
self-help center staffed with only non-attorneys |
|
A
volunteer program |
|
Written
guidelines for court staff for provision of assistance |
| The
following services are offered for the following substantive areas: |
One-on-one
help in understanding legal processes and preparing forms -
Family, Domestic Violence, Landlord Tenant |
|
Bilingual
or multilingual materials - Family |
|
A
system of referrals to attorneys providing unbundled legal services
-
Family, Domestic Violence, Landlord Tenant, General Civil, Small Claims, Other |
|
Referrals
to pro bono attorney assistance (but not for hearings) -
Family, Landlord Tenant |
|
Referrals
to pro bono attorney assistance (for hearings) -
Family, Domestic Violence, Landlord Tenant, Other |
|
Web-based
information in English -
Family, Domestic Violence, Landlord Tenant, General Civil, Small Claims,
Traffic, Other |
|
Interactive
Web-based forms -
Family, Landlord Tenant, Small Claims, Other |
|
E-filing
for self-represented litigants -
General Civil, Other |
| The
center provides training regarding working with self-represented
litigants for: |
Program
volunteers, lay volunteers in the court |
| Does
this program have a high-level, broadly based commission or task force,
sponsored by or including a justice or designee of the highest court
in the jurisdiction to address issues regarding self-represented
litigants? |
Statewide |
| Other
relevant description or information: |
The
Delaware Administrative Office of the Courts is working at a
court-wide level to enhance services to self-represented litigants.
Services include: centers, forms, instructional and
informational materials, limited legal assistance programs and
community partnerships to expedite operations and avoid redundancy.
Reliance on volunteer programs involving attorneys and
non-attorneys ensure continued growth. |