| Name
of Court in which program operates: |
Connecticut
Superior Courts |
| Name
of program itself: |
Court
Service Center Program |
| Address
of program line 1 - Main location: |
|
| City: |
Various
locations statewide |
| State: |
CT |
| Zip: |
6109 |
| Phone
for the public: |
(860)
563-9435 |
| Website
for the public: |
www.jud.state.ct.us |
| The
self-represented litigant program serves: |
State |
| Geographic area
served by this program: |
various
locations statewide |
| Substantive areas
served by the center include: |
Family |
|
Child
Support |
|
Landlord
Tenant |
|
General
Civil |
|
Small
Claims |
| Program started: |
December,
1998 |
| Is
this court willing to host visits from other courts interested in
learning about this approach? |
Yes |
| The
program has: |
A
program director/manager/coordinator |
|
A
self-help center staffed with only non-attorneys |
|
A
self-help center staffed with attorneys |
|
Bilingual
or multilingual staff |
|
A
volunteer program |
|
Written
guidelines for court staff for provision of assistance |
| The
following services are offered for the following substantive areas: |
One-on-one
help in understanding legal processes and preparing forms -
Family, Landlord Tenant, General Civil, Small Claims |
|
Telephone
assistance -
Family, Landlord Tenant, General Civil, Small Claims |
|
Bilingual
or multilingual forms -
Family, Landlord Tenant, General Civil, Small Claims |
|
Bilingual
or multilingual materials -
Family, Landlord Tenant, General Civil, Small Claims |
|
Web-based
information in English -
Family, Landlord Tenant, General Civil, Small Claims |
|
Web-based
information in other languages -
Family, Landlord Tenant, General Civil, Small Claims |
|
Interactive
Web-based forms - Family |
| Program provides training regarding working with self-represented
litigants for: |
Program
Volunteers, lay volunteers in the court |
| Does
this program have a high-level, broadly based commission or task force,
sponsored by or including a justice or designee of the highest court
in the jurisdiction to address issues regarding self-represented
litigants? |
Statewide |
| Other
relevant description or information: |
The
Court Service Center Program is comprised of Court Service Centers
and Public Information Desks. There
are eight Court Service Centers located in
Judicial District courthouses throughout the state, which are
staffed full-time by Judicial Branch employees. These Centers
provide assistance with proper completion of court forms,
notary services, judicial publications and forms, referrals
to and information on community resource programs, and access to
equipment such as PCs, phones, fax and copy machines. There are also
ten Public Information Desks located in courthouse lobbies
throughout the state, which provide general court information such
as docket and calendar information. |