California
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California - Administrative Office of the Courts 
Name of court in which program operates: California
Name of agency that operates program if different from above: Administrative Office of the Courts
Name of program itself: Equal Access Program
Address of program line 1 - Main location: 455 Golden Gate Ave. 
City: San Francisco
State: CA
Zip: 94102
Phone for the public: (415) 865-7739
Fax for the public: (415) 865-7217
E-mail for the public: equalaccess@jud.ca.gov 
Website for the public: www.courtinfo.ca.gov/selfhelp 
The self-represented litigant program serves:  State
Geographic area served by this program: California 
Substantive areas served by the center include: Family
Domestic Violence
Probate
Child Support
Guardianship
Landlord Tenant
General Civil
Small Claims
Traffic
Other
Program started: November, 1999
Is this court willing to host visits from other courts interested in learning about this approach? Yes
The program has: A program director/manager/coordinator
The following services are offered for the following substantive areas: Bilingual or multilingual forms - 
Family, Domestic Violence, Small Claims
Bilingual or multilingual materials - 
Family, Domestic Violence, Other
Web-based information in English - 
Family, Domestic Violence, Landlord Tenant, General Civil, Small Claims, Traffic, Other
Web-based information in other languages - 
Family, Domestic Violence, Landlord Tenant, General Civil, Small Claims, Traffic, Other
Interactive Web-based forms - 
Family, Domestic Violence, Landlord Tenant, General Civil, Small Claims, Traffic, Other
This program provides training regarding working with self-represented litigants for: Judges, court staff, program staff, lay volunteers in the court
Does this program have a high-level, broadly based commission or task force, sponsored by or including a justice or designee of the highest court in the jurisdiction to address issues regarding self-represented litigants?   Statewide
Other relevant description or information:  The Equal Access Project provides funding and technical support to a variety of self-help programs throughout California.  The project also coordinates the California courts' On-Line Self-Help Center and aids in the development other online resources. For further information, see:  www.courtinfo.ca.gov/programs/equalaccess  

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