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This list
of publications has been compiled to provide resources on best or promising
practices on the topic of human resource management in the courts.
This list is not to be interpreted as an endorsement of any particular
program or practice by NCSC, but rather as a resource for the reader to examine
and determine its usefulness for his or her own purposes.
NCSC
Job Description Database. Provides job descriptions for a variety of
court positions.
Court
Job Descriptions and Salary Schedule. Santa Cruz, CA.
Job
Classifications, Benefits, and Descriptions. Marin County Superior
Court, CA.
Job
Descriptions. State of Michigan 12th Judicial District Court.
Job
Descriptions. Superior Court of California, Yolo County.
Job
Analysis and Descriptions.
Job-Analysis.net.
Simple
Job Analysis.
HRZone.com.
Clifford,
James P. Job Analysis:
Why Do It and How Should It Be Done? Public Personnel Management,
23(2), 1994.
Samson,
Louise. How to Write Job Descriptions. Crete, IL: Abbott Langer and
Associates, 1992. (HF5549.5
.J613 S25 1992)
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Recruitment
and Selection Manual for VA State Courts. Virginia Judicial System,
2005.
New
Mexico Court Employee Application and Interview Policy. New Mexico
Judicial Education Center, 2002.
Recruitment,
Selection, and Performance Evaluation of Magistrate Judges. The Third
District.
Herman,
Madelynn. “Diversity
in the Courts.” Report on Trends in the State Courts, National Center
for State Courts, 2002. Includes a
list of best practices for increasing diversity hiring in the courts.
DeMers,
Allen. Solutions and Strategies for IT Recruitment and Retention:
A Manager’s Guide. Public Personnel Management, 31(1), 2002: 27.
Langan,
Shelley. Finding the Needle in the Haystack: The Challenge of Recruiting and Retaining Sharp Employees.
Public Personnel Management, 29(4), 2000: 461.
Terpstra,
David E. et al. The Nature of Litigation Surrounding Five Screening Devices.
Public Personnel Management, 29(1), 2000: 43.
Flores,
Carmen. The Court as Employer: Best Practices for Ensuring a Bias Free
Environment and Attaining a Diverse Workforce. New Jersey Courts, 2000.
(KFN2310.5 .A3 F58)
Flango,
Victor E. Assessing the Need for Judges and Court Support Staff.
Williamsburg, VA: National Center for State Courts, 1996. (KF8770 .F57)
Hunt,
Karen. “From Getting Hired to Getting Fired.” Judges Journal 31, no.
4 (Fall 1992): 4.
Successful
Interviewing: A Guide for Those Who Interview Job Applicants.
New Jersey, Administrative Office of the Courts, 1987. (KFN2325 .S83)
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Survey
of Judicial Salaries.
National Center for State Courts, Knowledge and Information
Services, April 2003. Published
biannually. See also archived
surveys. Survey includes
salaries for state court administrators in addition to judges.
Employment
and Benefits.
U.S. Office of Personnel Management. A comprehensive Web site
with information on a variety of HR topics, including fair hiring practices,
leave programs, retirement benefits, pay tables, and performance appraisal.
Compensation
Manual for VA State Courts. Virginia Judicial System, 2000.
New
Mexico Court Employee Compensation Plan. New Mexico Judicial Education
Center, 2002
New
Mexico Court Employee Overtime Compensation Plan. New Mexico Judicial
Education Center, 2002.
Colorado
State Courts Compensation System. Colorado Division of Human Resources,
2006.
Colorado
State Courts Employee Benefits Program. Colorado Division of Human
Resources, 2002.
How
Flexible Is Your Company? New Jersey Society of Certified Public Accountants.
Kuban, Gerald B. Recommended
Job Classification and Pay Plans for the Montana State Judicial Personnel
System: Final Report. Denver, Colorado: National Center for State Courts,
Court Services Division. 2002. Provides
detailed job descriptions and requirements for the Montana State Judicial
Personnel System. The study arranges the various positions into a
twenty-nine-grade pay scale and presents recommended salaries for each position.
(KFM9524.5 .R43 2002)
Risher,
Howard. Pay-for-Performance: The
Keys to Making it Work. Public Personnel Management, 31(3), 2002: 317.
Risher,
Howard. Are Public Employers
Ready for a New Pay Program? Public Personnel Management, 28(3), 1999: 323.
Gardner,
Susan E. and Christopher Daniel. Implementing
Comparable Worth/Pay Equity; Experiences of Cutting Edge States. Public
Personnel Management, 27(4), 1998: 475.
Huish,
Gary B. Piece Rate Pay Plan in
Clerk’s Office Motivates Quantum Leap in Quality Production. The Court
Manager, 12(2), 1997.
Risher,
Howard. (The) Search for a
New Model for Salary Management: Is
There Support for Private Sector Practices? Public Personnel Management,
26(4), 1997: 431.
Abraham,
Yohannan T. and Mary V. Moore. Comparable
Worth: Is It a Moot Issue? Part III.
Public Personnel Management, 24(3), 1995: 291.
Moore,
Mary V. and Yohannan T. Abraham. Comparable
Worth: Is It a Moot Issue? Part II: The
Legal and Juridicial Posture. Public Personnel Management, 32(2), 1994.
Risher,
Howard H. and Brigitte W. Schay. Grade Banding:
The Model for Future Salary Programs? Public Personnel Management,
23(2), 1994.
Moore,
Mary V. and Yohannan T. Abraham. Comparable Worth: Is It a Moot Issue? Public Personnel Management, 21(4),
1992.
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United
States Office of Personnel Management.
This alphabetical site index will link you to numerous
helpful documents relating to human resource management.
HR-Guide.com.
A comprehensive Web site focusing on numerous aspects of human relations
with helpful information and links on selection/staffing, law/legal, job
evaluation, incentive plans, job analysis, benefits, training and development,
and labor. Provides links to many
online employee handbooks, surveys, guides, and listservs.
Best
Practices for Employee Termination.
Wetfeet.com.
New
Mexico State Court Personnel Rules. New Mexico Judicial Education
Center, 2002. Includes standards
for employee conduct.
Personnel
Policy Manual for the Virginia Courts.
Virginia Judicial
System, 2000.
Ashbaugh,
Sam and Rowan Miranda. Technology for Human Resources Management:
Seven Questions and Answers. Public Personnel Management, 31(1),
2002: 7.
Kuban,
Gerald B. Human Resources in Courts. National Center for State Courts,
2001 (soon to be online).
Green,
Marnie E. Beware and Prepare: The
Government Workforce of the Future. Public Personnel Management, 29(4),
2000: 435.
McCabe,
Barbara Coyle and Christopher Stream. Diversity by the Numbers:
Changes in State and Local Government Workforces 1980-1995. Public
Personnel Management, 29(1), 2000: 93.
Crampton,
Suzanne M. and Jitendra M. Mishra. Women
in Management. Public Personnel Management, 28(1), 1999: 87.
Hickman,
Gill Robinson and Ann Creighton-Zollar. Diverse Self-Directed Work Teams:
Developing Strategic Initiatives for 21st Century
Organizations. Public Personnel Management, 27(2), 1998: 187.
Mathews,
Audrey. Diversity: A Principle
of Human Resource Management. Public
Personnel Management, 27(2), 1998: 175.
Zashin,
Stephen C. (The) Leave of Absence Puzzle:
Fitting the Pieces Together. Public Personnel Management, 26(4),
1997: 471.
Ex-Files:
Exit Interviews Avert Lawsuits, Collect and Disseminate Vital Information.
HR Manager’s Legal Reporter. Issue 336 (August 1997): 1.
Bubier,
David E., and Kerry M. Connelly. “Welcome
to the Justice System: A Model Court Orientation Program for New Employees.”
Court Manager 11, no. 2 (1996): 22.
Crampton,
Suzanne M. John W. Hodge, Jitendra M. Mishra. Transition—Ready or Not: The
Aging of America’s Work Force. Public Personnel Management, 25(2), 1996:
243.
Model
Personnel System.
Arizona Supreme Court. Phoenix, AZ: Administrative Office of the Courts, 1995.
(KFA2924.5 .M64)
Kuban,
Gerald B. Compilation of Representative Court Personnel Policies: 11th
Judicial Circuit, Dade County, Miami, Florida. Denver: National Center for
State Courts, Court Services Division, 1994. (KFF516 .D3 K83)
Stupak,
Ronald J. and Sydney E. Martin. “People
Are the Organization! Blending Employment Assistance Programs and Organization
Development for High Performance in the 1990s.”
Court Manager 9, no. 2 (1994): 6.
Rogers,
Rolf E. and Stephen R. Herting. Patterns of Absenteeism Among Government
Employees. Public Personnel Management, 22(2), 1993: 215.
Ferris,
Frank D. and Ronald J. Stupak. “Diversity
Management: An Implementation Action Plan.”
Court Manager 8, no. 3 (1993): 20.
NACM
Trial Court Personnel Management Guide. Williamsburg, VA: National Association of Court Management and the National Center for
State Courts, 1993. (KF8770 .T75
1993) This comprehensive guide provides information and resources on all aspects
of human resource administration and management, including recruitment,
selection, equal employment opportunity, performance appraisal, records,
terminations, discipline, grievance procedures, job classification and pay, Fair
Labor Standards Act, collective bargaining, and training.
Lawson,
Harry O. and Gerald Kuban. Planning for State-Funded Courts in New Jersey.
The American University, 1992. (KFN 2310.5 L39)
Lawson,
Harry O. H.R. Ackerman and Donald E. Fuller.
Personnel Administration in the Courts. Boulder, CO: Westview Press, 1979. (KF 8770 L38) An
excellent resource!
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National Association for Employee Recognition.
Provides links to several articles related to the benefits of employee
recognition and the best ways to give it.
Ware, B.
Lynn and Bruce Fern. “Employee Retention: What Managers Can Do.”
Harvard Management Update (April 1, 2000): 3-6.
Adkerson,
D. Michelle. The Company You Keep: Four Key Tools for Employee Retention. Brentwood:
M. Lee Smith Publishers LLC, 2000. (HF5549.5. R58 A34 2000)
Employee
Recognition Articles.
National Association for Employee Recognition.
Provides links to several articles related to the benefits of employee
recognition and the best ways to give it.
Michelman,
Paul. “Why Retention Should
Become a Core Strategy Now.” Harvard Management Update (October 2003).
Herzberg,
Frederick. “One More Time: How
Do You Motivate Employees.” Harvard Business Review (January 2003): 87-96.
“Moving
Mountains.” Harvard Business
Review (January 2003): 41-47. A dozen leaders describe tough motivational
challenges they’ve faced. Advice
includes: starting with the truth, appealing to greatness, making employees
proud, sticking to your values, being a broken record, building trust,
encouraging risk, caring for the little guy, grounding without grinding, leaping
first and asking later, setting different incentive levels, and working quickly
through the pain.
Ware, B.
Lynn, and Bruce Fern. “Employee Retention: What Managers Can Do.”
Harvard Management Update (April 1, 2000): 3-6.
Adkerson,
D. Michelle. The Company You Keep : Four Key Tools for Employee Retention. Brentwood,
TN: M. Lee Smith Publishers LLC, 2000. (HF5549.5.
R58 A34 2000)
Smart,
Bradford D. Topgrading: How
Leading Companies Win by Hiring, Coaching, and Keeping the Best People. New
York: Prentice Hall, 1999.
Crandace,
N. Frederic, and Mac J. Wallace. Work and Rewards in the Virtual Workplace: A
“New Deal” for Organizations and Employees. New York: AMACOM, 1998.
Wilson,
Thomas B. Rewards that Drive
High Performance: Success Stories from Leading Organizations. New York:
AMACOM, 1999.
Kerr,
Steven. Ultimate Rewards: What Really Motivates People to Achieve.
Boston: Harvard Business School Press, 1997.
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AJS
Model Code of Conduct for Nonjudicial Employees. American Judicature Society.
NACM
Model Code of Conduct.
National Association for Court Management.
Arizona
Code of Conduct for Judicial Employees. Arizona
Supreme Court.
New
Jersey Code of Conduct for Court Employees.
New Jersey Judiciary.
U.S.
Federal Courts Code of Conduct for Judicial Employees. U.S.
Administrative Office of the Courts.
Center
for Ethics in Government.
National Council for State Legislatures.
Organizational
Ethics Links: Government. The Ethics
Resource Center.
Keifer,
Peter C. “A Question of Ethics.” The Court Manager, 8(2): 73-75.
Stepanova, Nonna. “Results and Analysis of a National Survey Regarding Codes of
Professionalism and Ethical Conduct Among Court Staff.” Judicial Council
of California, December 1995. (KF
8770 S84 1995)
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New
Mexico Court Employee Evaluation Policy. New Mexico Judicial Education
Center, 2002.
360-Degree
Assessment: An Overview.
Office
of Performance Management.
Johnson,
Lauren Keller. “The ratings
game: retooling 360s for better performance.” Harvard Management Update,
vol. 9, no. 1 (January 2004). Article
advises to base feedback on crystal-clear criteria, customize and stretch the
tool, don’t skimp on qualitative feedback, clarify the tool’s purpose and
structure, and build a culture of trust and candor.
Fodchuk,
Katy Mohler. “Is Your
Performance Evaluation Fair for All?” The Public Manager (Summer 2002).
Top
New
Mexico Court Employee Discipline Policy.
Judicial
Branch Personnel Rules, New Mexico Judicial Education Center, 2002.
Kuban, Gerald B. Employee Discipline and Grievances. Williamsburg,
VA: National Center for State Courts, 1996. (KF8770 .K83 1996)
“Deals with employee discipline and grievances and is a condensed
version of sections 2.3 and 2.4 of the NACM Trial Court Personnel Management
Guide. Chapter One sets out the general guidelines for discipline, management
considerations, and disciplinary progression. Chapter Two presents material on
disciplinary procedures, including general rules for employee conduct and
management responses. Chapter Three covers three types of disciplinary problems:
absenteeism and tardiness, insubordination, and sexual harassment. Chapter four
covers grievance procedures, including steps in a preliminary review of
grievance, steps in acting on a formal grievance, and suggestions to help avoid
grievances. At the end of each chapter are court-specific policies, forms, and
provisions that have been adopted by various court systems throughout the
country.”
“Documenting Discipline--Key Is Creating Opportunities for Success.”
HR Manager’s Legal Reporter, no. 323 (July 1996): 1-3.
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NACM
Core Competency Curriculum Guidelines.
National
Association of Court Management. Provides a set of informational tools to
help court managers “come to grips with what they need to know and be able to
do to meet the needs and functions of their court and professional
organization.”
Michigan
Judicial Institute. Michigan Courts.
Judicial
Education Reference, Information and Technical Transfer (JERITT) Project.
National Association of State Judicial Educators and Michigan State University.
Judicial
Staff Education Committee. Arizona Judicial Branch.
Orientation
for Employees of the Court (videotape), and “Personal Workbook to Accompany the Video."
Institute for Court Management, National Center for State Courts, 1996.
Glover,
Denise Marie. Diversity in the Courts: A Guide for Assessment and Training.
Washington, DC: Federal Judicial Center, 1995. (KF8770 .G66 1995)
Presents instructions and guidelines for designing, promoting,
implementing, and evaluating a diversity education and training program.
Chapters deal with assessing needs for diversity training, designing the
program, working with outside experts, and evaluating the program. The book
includes sample surveys used to assess needs, sample exercises to use during the
diversity training program, sample case studies, and a resource guide.
Faces
of Justice: An Introduction to the Courts (videotape), and Court Employee Study Guide. American
Judicature Society, 1994.
The
Court's Image: Diversity Training for Court Administrators: Humane Court
Management. Michigan
Judicial Institute, 1992. (KFM4710.5 .D5 C68)
The
Court's Image: Diversity Training for Court Administrators: Humane Court
Management. Lansing:
Michigan Judicial Institute, 1992. (KFM4710.5 .D5 C68)
Raaen,
Nial K. “Before You Train--A Guide to Training Needs Assessment
for Court Managers.” Court Manager 6, no. 2 (1991): 16.
Hudzik,
John K. The Continuing Education of Judges and Court Personnel. Lansing,
MI: Judicial Education Network, 1989. (KF276 .H83)
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Employment
Law Guide: Laws, Regulations, and Technical Assistance.
U.S.
Department of Labor.
Kirven,
Mary Beth, and Dan Hall. “Standards
for Privacy of Individually Identifiable Health Information” Applicability to
the Courts: An Initial Assessment.” Denver: National Center for State
Courts, Court Services Division, 2003.
Harris,
Andrew. “Big
Disclaimer No Bar To Employee Suit.” National Law Journal (January 15,
2003).
Update—Americans
with Disabilities Act.
Collective
Bargaining Reporter, 2002, number 1.
Human
Resource Law Index.
Provides age discrimination information, sexual harassment articles, government
documents, case digests, and legal information on just about every area of human
resources management.
Legal
Requirements for Harassment Prevention Training.
Brightline Compliance.
Preventing
Sexual Harassment in the Workplace.
Nolo.com.
Provides strategies for avoiding workplace harassment. Includes guidelines for
handling complaints and information on orientation materials regarding
harassment.
Weiss,
Donald. Fair, Square, and Legal: Safe Hiring, Managing, and Firing Practice
to Keep You and Your Company Out of Court. New York: AMACON, 1999. Gives
specific info on discipline, hiring, firing procedures.
Kheel,
Theodore W. The Keys to Conflict Resolution: Proven Methods of Settling
Disputes Voluntarily. New York: Four Walls, Eight Windows, 1999. Tells how
some of the great showdowns between management and labor were solved.
Traylor,
John. “Employer Liability in Responding
to Reference Checks for Former Employees: Idaho's New Blacklisting Law.”
Court Manager 13, no. 1 (1998): 34.
Bowman.
James S., and Christopher J. Zigmond. Sexual Harassment Policies in State
Government: Peering into the Fishbowl of Public Employment. Spectrum (Summer
1996): 24.
Risser,
Rita. Stay Out of Court: The Manager’s Guide to Preventing Employee
Lawsuits. New York: Prentice,
1993.
McQueen, Karen
Soehnlen. “Sexual
Harassment: A Serious Threat to Employers.” Legal Management 11, no 3
(May-June 1992): 10-11.
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Kuban,
Gerald B. Human Resources in Courts. National Center for State Courts,
2001 (soon to be online).
NACM Trial Court Personnel
Management Guide. National
Association for Court Management (1993). A
comprehensive manual that provides information and resources on human resource
management in the courts. Policies,
procedures, and information were gathered from numerous courts around the
country.
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U.S.
Office of Personnel Management.
U.S.
Department of Labor, Bureau of Labor Statistics.
U.S.
Equal Employment Opportunity Commission.
Society
for Human Resource Management.
National
Human Resources Association.
National
Academy of Public Administration.
Academy
of Human Resource Development.
American
Payroll Association.
| Date Last Modified:
March 19, 2008 |
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