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Workload and Resource Assessment Resource Guide
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Workload and Resource Assessment
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NCSC Documents  Recent NCSC reports and publications and NCSC seminal works. Also includes Trends articles, Court Executive Development Programs (CEDP) papers, Court Technology Conference Presentations, Justice System Journal articles and NACM Achievement Awards.

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Workload and Workflow Assessment   Court Consulting Services assist courts by conducting judicial workload assessments.

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Research and Evaluation Methods   This Institute for Court Management seminar targets court personnel interested in becoming better-informed consumers of research.  This course is on November 30, 2010.

Workflow Management Systems Vendors   Workflow Management Systems Vendors from the Court Technology Vendor List.

Court Administration InfoCenter  Additional CourTopics modules related to this topic.

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General

Fautsko, Timothy F. Workload Assessment Model for the Puerto Rico Superior Court. Denver, CO: National Center for State Courts (2003).  The NCSC conducted measures to determine the resource needs of the Commonwealth of Puerto Rico's court system.  The study found a shortage of judges, support staff, law clerks, and inadequate court facilities which detrimentally impacted the efficiency of the commonwealth's courts.

Judicial Workload Assessment. Examining the Work of State Courts: 91 (1997).  This article explains the weighted caseload model.  According to the article, the weighted caseload model is "arguably the most practical and effective method of workload assessment given the current state of court-related data and information systems."  If applied correctly, this model can measure necessary resources, "evaluate resource allocations, and provide a strong justification for budgetary requests."

Flango, Victor and Brian Ostrom. Assessing the Need for Judges and Court Support Staff. National Center for State Courts: Williamsburg, VA (June 1996).  This handbook is intended to acquaint state and local courts as well as legislative bodies with alternative methods of assessing the need for court judges and court support staff and to help decision makers evaluate these alternatives and choose those most appropriate for their situation. In sum, this handbook aspires to be a management and planning tool for state courts and legislatures to use to assess objectively how many judges and court support staff are needed to process the work effectively and efficiently.

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Online Publications and Resources

Hurst, Hunter, III. Workload Measurement for Juvenile Justice System Personnel: Practices and Needs. Washington, DC: U.S. Department of Justice, Office of Justice Programs, Office of Juvenile Justice and Delinquency Prevention, Juvenile Accountability Incentive Block Grants Program (1999).  This article emphasizes that "consequences or sanctions that are applied swiftly, surely, and consistently, and are graduated to provide appropriate and effective responses to varying levels of offense seriousness and offender chronicity, work best in preventing, controlling, and reducing further law violations."  This resource also provides information on the weighted caseload model.

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Date Last Modified: 9/15/2008
Creation Date: 2004

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