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Laura Kiernan
Risky Business: New Hampshire`s Experience Inviting Citizens to Examine the State Courts.
Journal of Court Innovation (2008).
This article discusses a new strategy by the New Hampshire State Court system to involve citizens in matters of judicial reform. Kiernan's analysis involves the insights of several respected members of the court community as well as members from the National Center for State Courts.
Warren, Roger.
"Public Trust and Procedural Justice."
Court Review 37, no. 3: 12 (Fall 2000).
In this article, the author "will...summarize current public opinion about the performance of our state courts, focusing on public concerns in key areas that implicate the fundamental values that courts embody." Also analyzed in the article will be "key issues affecting public confidence in the courts, and the actions which must be taken at a national level to address those issues." And finally, Warren "will examine the relationship between 'public trust' and 'procedural justice,' and the implications of that relationship."
Conference of Chief Justices: Resolution IX.
Conference of Chief Judges: Point Clear, Alabama (January 1998).
CCJ Resolution IX - In Support of the National Conference on Building Public Trust and Confidence in the Justice System.
The Public as Partners: Incorporating Consumer Research into Strategic Planning for the Courts.
Richmond: Judicial Council of Virginia (1995).
This report is organized into four sections -- "Executive Summary," "Conducting Consumer Research in the Courts," and "Incorporating Consumer Research into Strategic Planning for Courts." Included in the report are five appendices titled "Consumer Research and Service Development Project: Bibliography"; "Survey Instruments: Suggestion Box Form, Telephone Survey, Exit Survey"; "As Virginians View the Justice System: Research Highlights"; "Venture Teaming Materials: Venture Teaming I, Venture Teaming II, Venture Teaming Worksheet"; and "Foresight 2000: A Strategic Plan, Judicial System of Virginia, Executive Summary, 1992-1994." (KFV2908 .P83 1994)
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Kraemer, Kristin M.
"Justice Leads the Way to Educate Public."
TriCityHerald.com (July 2006).
This resource explains actions taken by the Washington State Supreme Court to education the state's citizens about the functions of its judiciary.
Link, Michael W. and Robert W. Oldendick.
Good Polls/Bad Polls -- How Can You Tell?: Ten Tips for Consumers of Survey Research.
South Carolina Policy Forum, Columbia: University of South Carolina (Fall 1997).
This article informs readers on the proper way to read and interpret polls.
Guide to Educating the Public About the Courts.
Chicago: American Bar Association, Division for Public Education (1994).
This guide presents many different educational presentation themes and strategies and includes sample visual aids. (KF8720 .G84)
Wax, Jack.
"Justice Without Mystery."
State Government News: 8 (June 1992).
Describes the nine-city bus tour made by Missouri Supreme Court justices to help improve the media and the public’s understanding of the state courts. (JK2403 .S75)
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Burke, Judge Kevin and Judge Steve Leben
Procedural Fairness: A Key Ingredient in Public Satisfaction.
American Judges Association (September 2007).
Judges can alleviate much of the public dissatisfaction with the judicial branch by paying critical attention to the key elements of procedural fairness: voice, neutrality, respectful treatment, and engendering trust in authorities.
2006 Trust and Confidence in the California Courts.
Judicial Council of California/Administrative Office of the Courts (2006).
This publication is a result of focus groups and interviews with the public. Areas of focus include: receiving and seeking information on the courts; experience in a court case: incidence and consequences; barriers to taking a case to court; diversity and the needs of a diverse population; fairness in procedures and outcomes; and expectations and job performance. ( NCSC Library Call Number KFC950 .R682 2006).
Paik, Leslie.
Surveying Communities: A Resource for Criminal Justice Planners.
Washington DC: Bureau of Justice Assistance (2003).
This monograph describes the experiences of those who have conducted successful surveys that helped to develop the Red Hook Community Justice Center in Brooklyn, New York. The lessons learned from the preparation, administration, and analysis of this community survey can assist other jurisdictions in achieving a better understanding of community needs and delivering more responsive programs to meet those needs.
Rottman, David B.
"The White Decision in the Court of Opinion."
Court Review 39, no. 1: 16 (Spring 2002).
A 2001-2002 survey by Greenberg Quinlan Rosner Research, Inc. in collaboration with American Viewpoint asked judges about their experiences in judicial campaigns and the public about their perspections on judicial elections and its impact on the courts. The author explains the findings from the survey.
De la Garza, R. O., and L. DeSipio.
"A Satisfied Clientele Seeking More Diverse Services: Latinos and the Courts."
Behavioral Sciences and the Law 19, no. 2: 237 (2001).
This article assesses Latino views of the court system, both of their beliefs about the courts and their experiences with the courts. Relying primarily on the Latino over-sample of the National Center for State Courts (2000) survey of public attitudes toward the courts, we evaluate three aspects of the Latino-judicial relationship. First, we measure whether there are differences between Latino and non-Latino views of the courts. Second, we assess whether there are differences within the Latino community, particularly differences based on nativity, in Latino attitudes toward the courts. Finally, we assess the implications of Latino views of the courts for US society in general. We are particularly concerned about whether having a greater share of Latinos in the population will create new pressures to reform the judiciary. (K2 .E3)
Tyler, T. R.
"Public Trust and Confidence in Legal Authorities: What Do Majority and Minority Group Members Want from the Law and Legal Institutions?."
Behavioral Sciences and the Law 19, no. 2: 215 (2001).
Discussions of public trust and confidence in the police and the courts often assume that the key to public feels is the public's evaluation of the outcomes that the public receives from these legal authorities. In the case of the courts, discontent is often assumed to be linked to issues of cost and delay -- instrumental concerns about the outcomes delivered to the public by the courts. In the case of the police, the inability to effectively control crime is frequently seen as driving public evaluations. This article presents an alternative procedural justice based model that links public trust and confidence to views about the manner in which legal authorities treat the public. (K2 .E3)
Brooks, R. R. W., and H. Jeon-Slaughter.
"Race, Income and Perceptions of the U.S. Court System."
Behavioral Sciences and the Law 19, no. 2: 249 (2001).
This article reports on the effect of income within race on African Americans' perception of the courts. Our findings are somewhat consistent with the previous research on black middle-class relative dissatisfaction with various American institutions. That is, unlike whites and Latinos in our study, we find that higher-income African Americans are more skeptical of the notion that blacks receive equal treatment in the courts...However, better off blacks were more likely than poor blacks to have confidence in the U.S. Supreme Court and community courts. (K2 .E3)
Rottman, David.
"Public Opinion on the Courts: A Primer."
Court Manager 15, no. 3: 9 (Fall 2000).
This article looks at the levels of support for the courts among whites, African-Americans, and Hispanics. Rottman finds that as a general trend African-Americans and Hispanics are more likely to believe the court is not partial nor efficient compared to white survey respondents.
Rottman, David and Alan Tomkins.
"Public Trust and Confidence in the Courts: What Public Opinion Surveys Mean to Judges."
Court Review (Fall 1999).
In the past decades there has been a realization that the day-to-day lives of more people are influenced by their state courts than by the U.S. Supreme Court. State courts' decisions are rendered about our communities, and sometimes even our neighbors or us. Moreover, we seem to have moved into an era in which state court outcomes seemingly have as much impact on the nation as do most U.S. Supreme Court determinations.
American Bar Association.
Perceptions of the U.S. Justice System.
(1999).
The American Bar Association sponsored a comprehensive nationwide survey on the U.S. justice system among the general population. These findings were discussed at Symposium II: Public Understanding and Perceptions of the American Justice System (February 1999) among key educators, members of the judiciary and the organized bar, members of the media, and representatives of key community leaders.
Kritzer, Herbert M., and John Voelker.
"Familiarity Breeds Respect: How Wisconsin Citizens View Their Court."
Judicature 82: 58 (1998).
This article argues that people "who have been to court recently have more favorable opinions about the courts than those who have not." The research focuses on Wisconsin, but the article also incorporates court survey information on many other states, including Arizona, Michigan, New Jersey, and Virginia. (KF200 .J8)
Rottman, David B.
"On Public Trust and Confidence: Does Experience with the Courts Promote or Diminish It?."
Court Review 35, no. 4: 14 (1998).
The author explains the two problems with the findings of the 1977 survey, The Public Image of the Courts. The criticisms are the lack of statistical testing and not differentiating between types of experiences with and knowledge of the courts. Rottman cites a 1997 Louisiana survey which categorizes the respondents into jurors, visitors, criminal defendants, court employees, etc. and asks questions about their perceptions of the courts.
Roberts, Julian V., and Loretta J. Stalans.
Public Opinion, Crime and Criminal Justice.
Boulder, CO: Westview Press (1997).
This book includes chapters titled "Introduction and Overview: Crime in the Public Eye", "Public Knowledge of Crime: Myth and Realities", "Origins of Crime and Crime Prevention", "Sentencing and Parole", and "Gun Control".
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