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Management of a Court Interpreters Program

 

Effective Practice

Effective practices allow non-English speaking parties and criminal defendants equal access to judicial processes.  They ensure the constitutionally guaranteed presence, mentally, emotionally, and cognitively, of defendants at criminal proceedings.

Characteristics of effective practices include:

  • Establishing a statewide program that will oversee the day to day operations and set policy and procedure for court interpreting services

  • Establishing minimal standards of qualifications for court interpreters

  • Educating the court interpreters, the judiciary, judicial employees, and attorneys about the effective use of court interpreters

Issues

  • Must an interpreters program be legislatively established, formally adopted as a court rule, or can a program be administratively implemented?

  • What duties and responsibilities should be assigned to a statewide interpreters program?

  • Does establishment of an interpreters program have to be prohibitively expensive?

  • What effect does a program have on the judiciary?

Implementation

Establishing a Court Interpreters Program

States vary in the method of implementation.  States such as Utah have legislatively established programs with details of the program governed by statute or by state rule.  (See: www.utcourts.gov/resources/interp/)  Other states, such as Florida, have had proposed Rules of Judicial Administration pending for some period of time that have not been formally adopted, but the program is administered by the Office of the State Courts Administrator.  (See http://www.flcourts.org/gen_public/interpret/index.shtml) Most of the 29 states that are members of the Consortium for State Court Interpreter Certification are operating a statewide interpreters program.  Some operate statutorily, others under a rule of court, and yet others under a purely administrative process.  More links to state programs can be found at: http://www.ncsconline.org/D_Research/CourtInterp.html

Responsibilities of an Interpreters Program

A statewide interpreters program is an effective tool in strengthening interpreter services for states’ trial courts.  Preferred qualifications for a manager of interpreter services varies according to the operational priorities the state has adopted.  Generally, however, court management program experience, a firm understanding of the professional duties of the interpreter, and a dedication to the program’s goals are necessary qualifications.  Language aptitude, whether in English only or in two languages, is a highly desirable trait.  Often, the director of a state’s program is not an interpreter nor bilingual, but federally- or state-certified interpreters are recruited by the director as valuable resources for training, testing, and evaluating test candidates.  Recruitment of potential interpreter candidates is an important component of the position, since qualified interpreters are a scarce resource in most states.  Knowing how to identify and reach out to individuals and maintain the required communication links to minority communities and to language departments in institutions of higher education is vital to the continuing improvement of interpreter services.

It is recommended that local courts designate one or more individuals to organize and schedule interpreting services for judges within the district.  Identifying qualified interpreters in as many languages as are available, maintaining records, scheduling, and providing for the payment of interpreter services might fall under the responsibilities of the program manager.  It is important that the designated individual or individuals have a firm understanding of the professional duties of the interpreter and avoid scheduling interpreters who are simply bilingual, without the necessary qualifications and education required for accurate interpreting in the court setting.  The local program manager should be aware of the statewide objectives and have regular communication with the statewide program director.

Cost of an Interpreters Program

The careful hiring of a statewide director and/or local program managers can easily save districts and the state money in a long-term outlook.  By coordinating with qualified interpreters and organizing best practices for scheduling hearings and other proceedings that require the services of an interpreter, a good manager can maximize the time spent in court by the interpreter(s).  In states where the demand for interpreter services is low, it may be possible to establish a single statewide office to oversee all interpreter services.  Program managers in rural areas may investigate the options that are available for telephone interpreting, seeking to insure that professional, trained interpreters are available to trial courts by telephone.  Inefficient scheduling practices compromise the quality of interpreter services, contribute to delay in the court’s schedule, and result in additional expense and waste of scarce resources within the court system.

Impact of an Interpreters Program

Often, judges are unaware that being bilingual is not sufficient for functioning as a court interpreter.  Consequently, judges are often unaware of the errors committed by untrained interpreters.  Adopting statewide policies and procedures and articulating clear and concise requirements for interpreters who interpret in the courtrooms, can help judges ensure that the evidence heard by a non-English speaking court participant is not distorted and misunderstood.  Instead, fair administration of justice and equal access to the courts is better protected when judges have standards to rely upon. 

The education of the judiciary and the bar is essential; when presiding officers are sensitized and better understand the problems surrounding interpreted proceedings, they are better armed to overcome the problems and protect the rights of all individuals who enter the courtroom.

History of Use/Replication

In 1995, four states that had begun addressing the issues surrounding interpreters in the courtroom came together under the direction of the National Center for State Courts to found the Consortium for State Court Interpreter Certification.  The underlying theory was that by banding together, states could share the resources they had individually developed and together create better practices and policies than any one state could develop alone.  The Consortium devised a formal Agreement under which other states could, for a fee, join the Consortium and benefit from existing resources while contributing to subsequent development.  Currently, over half of the fifty states have joined the Consortium.  For more information about the Consortium, see:  http://www.ncsconline.org/D_Research/CourtInterp/CICourtConsort.html

Contacts

Wanda Romberger, Manager, Court Interpreting Services, National Center for State Courts, 757-259-1576.  wromberger@ncsc.dni.us

William E. Hewitt, Principal Court Research Consultant, National Center for State Courts, 757-259-1879.  bhewitt@ncsc.dni.us

 

For a list of contact persons for state interpreters program, see: http://www.ncsconline.org/D_Research/CIConsortContactspage.html

Further Reading

Hewitt, William E.  Court Interpretation: Model Guides for Policy and Practice in the State Courts. 1995.  Publication Number R-167, ISBN 0-89656-146-1  Available online at: http://www.ncsconline.org/wc/publications/Res_CtInte_ModelGuidePub.pdf.

Davis, Hon. Lynn W. & Hewitt, William E. “Lessons in Administering Justice: What judges need to know about the requirements, role, and professional responsibilities of the court interpreter.”  Harvard Latino Law Review, (Fall, 1994).

Berk-Seligson, Susan  The Bilingual Courtroom: Court interpreters in the judicial process.”  University of Chicago Press (Chicago: 1990).

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