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Trial Court Perforrmance Standards & Measurement System

Standard 1.1: Public Proceedings

The trial court conducts its proceedings and other public business openly.

Commentary. This standard requires the trial court to conduct all proceedings openly, contested or uncontested, that are public by law or custom. The court must specify proceedings to which the public is denied access and ensure that the restriction is in accordance with the law and reasonable public expectations. Further, the court must ensure that its proceedings are accessible and audible to all participants, including litigants, attorneys, court personnel, and other persons in the courtroom.

Measurement Overview. The three measures for Standard 1.1 determine the degree to which a court openly conducts its business. The measures assume that a trial court meets Standard 1.1 if it (1) provides public access to its courtrooms, (2) ensures that information regarding the status of court proceedings is obtainable, and (3) ensures that judges and other court participants can be heard in open proceedings. All three measures rely on direct observations. . The three measures for Standard 1.1 determine the degree to which a court openly conducts its business. The measures assume that a trial court meets Standard 1.1 if it (1) provides public access to its courtrooms, (2) ensures that information regarding the status of court proceedings is obtainable, and (3) ensures that judges and other court participants can be heard in open proceedings. All three measures rely on direct observations.

The measures require court staff to compile some basic calendaring information. Once this information is available, each of the measures can be completed within a few days. Each of the measures can be accomplished separately, but it would be more efficient to conduct them simultaneously.

Although almost anyone can serve as observers for these measures, as noted in the overview of measures for Access to Justice beginning on page 1, it is recommended that individuals who are unfamiliar with the court be recruited. The same individuals also may be used for obtaining observation data for measures related to other standards of access, particularly measures of the convenience of access, perceptions of safety, courtesy, and responsiveness of court personnel.

Go to Performance Area 1

Measure 1.1.1: Access To Open Hearings

This measure verifies that the public has access to court proceedings1 that should be open to the public. The coordinator for the measure provides volunteer observers a list of scheduled court hearings and asks the observers to verify whether they can enter the courtroom in which the hearings take place.

Planning/Preparation. Preparation for this measure involves identifying at least 30 court proceedings for the volunteer observers to attend. The first step is to select several days during which the observations will take place. The number of days selected will depend on:. Preparation for this measure involves identifying at least 30 court proceedings for the volunteer observers to attend. The first step is to select several days during which the observations will take place. The number of days selected will depend on:

  • The court’s daily volume of proceedings. If few proceedings are held each day, the observations will have to be conducted over many days or weeks.

  • The variety of proceedings conducted each day. If certain matters are heard only on certain days (e.g., all or most civil and criminal motions are heard only on Mondays), then several days will be needed to observe a cross-section of proceedings.

  • The number of volunteer observers available to conduct the measure. If a large number of observers are available, data could be collected across many days without asking observers to visit the courthouse repeatedly. Alternatively, if observers must collect data on a number of proceedings, it will be more convenient to do so on 1 or 2 days than to have them traveling to the courthouse across many days.

  • The observers’ schedules. The court may have to collect data across several days (or in just a few days) in order to accommodate the various schedules of the observers.

The measure provides an example in which five volunteers observe two proceedings each across 3 days. As noted above, the data collection process can be modified to accommodate a court’s particular caseload and volunteers’ schedules. Select more or fewer days as necessary.

To select the 3 days, first ask court employees involved in scheduling court proceedings whether certain matters are heard only on certain days. If, for example, most short matters are heard only on Mondays, be sure to include at least one Monday in the sample.2 The selected days should include a cross-section of the types of proceedings the court hears. If the court hears the same types of matters each day, randomly select 3 days.

Next, review the list of proceedings scheduled for each day for nonpublic proceedings. Eliminate any matters specifically noted as closed to the public. (Eliminated proceedings may be examined in connection with Standard 3.1, Measure 3.1.1, to determine whether the court’s practices for closing hearings are in compliance with Federal and State case law and applicable statutes.)

Randomly select 10 proceedings scheduled for each day.3 Because some proceedings (such as trials) may be canceled before their scheduled start times, it is advisable also to select several additional proceedings as backup.

On the morning of the planned observation, give each of the five volunteers two proceedings to attend. Make sure that the two proceedings are not scheduled to take place at the same time in different courtrooms.

Data Collection. An observer returns to each scheduled hearing at the designated location and time. For each event, the observer records (see Form 1.1.1, Record of Access to Courtroom) whether he or she was successful in gaining access to the proceeding. If the observer is excluded from any of the scheduled proceedings, he or she should talk with court officials and record the reasons for exclusion.

If some of the proceedings with individually scheduled start times (such as trials) are canceled before the scheduled start time, additional proceedings should be chosen to replace them. Canceled proceedings that are part of a court session including many short matters do not need to be replaced. As long as the observer gains access to the courtroom where the matter was scheduled to be heard, the observer can record that the proceeding was accessible.

Data Analysis and Report Preparation. Analyzing the data involves a two-step process. If all of the court proceedings were open to the public, the court is performing well on this measure and there is no need to undertake the second step of analysis. If, on the other hand, some of the court proceedings were closed, court officials should examine the legitimacy of the explanations that were given for closing the proceedings. Were the proceedings closed according to the standards enumerated by the Supreme Court in Press-Enterprise Co. v. The Superior Court?4 These standards include:

  • There is an overriding interest that would be prejudiced by open proceedings.

  • The closure order is no broader than necessary to protect that interest.

  • Reasonable alternatives to closure have been considered.

  • The trial court needs findings on the record adequate to support closure.

The standards enumerated for closing a pretrial hearing in criminal cases are:5

  • There is substantial probability that the defendant’s right to a fair trial will be prejudiced by publicity.

  • No reasonable alternatives to closure could protect the defendant’s fair trial rights.

If any of the proceedings were closed for reasons other than these, the court is not performing optimally on this measure. If proceedings were closed for illegitimate reasons, court officials should take steps to ensure that, in the future, the Supreme Court’s standards for closing proceedings are followed.

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1 In general, the reliability of the measure's results increases with an increase in the size of the sample. During the demonstration, several courts increased the number of proceedings they investigated by sampling over an extended timeframe or asking volunteers to observe more than one proceeding.
2 A trial test of the measure using calendars from one court, for example, did not include any Monday calendars.  Because of this, virtually all of the court's criminal and civil motions and other short matters, including sentencing, child support, and so forth, were excluded from the sample.
3 If the court's calendar tends to change frequently, court staff may prefer to wait until the morning of the scheduled observations before selecting the proceedings.
4 Press-Enterprise Co. v. Superior Court, 464 U.S. 501, 104 S. Ct. 819, 78 L.Ed.2d 629 (1984).
5 Press-Enterprise Co. v. Superior Court, 478 U.S. 1, 106 S. Ct. 2735, 92 L.Ed.2d 1 (1986).

Go to Form 1.1.1
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Measure 1.1.2: Tracking Court Proceedings

This measure is a logical extension of Measure 1.1.1. If an observer has physical access to a courtroom but cannot identify which proceeding is underway, public access is compromised. The measure examines whether an observer can obtain information about the status of specific court proceedings on the court’s calendar.

Planning/Preparation. This measure can use the same sample of court proceedings that was drawn for Measure 1.1.1, Access to Open Hearings. The method for selecting the sample of court proceedings is described in the planning/preparation section of Measure 1.1.1.. This measure can use the same sample of court proceedings that was drawn for Measure 1.1.1, Access to Open Hearings. The method for selecting the sample of court proceedings is described in the planning/preparation section of Measure 1.1.1.

Data Collection. After following the data collection procedure described for Measure 1.1.1, the observer tries to determine when a specific court event will be heard. For each court event, the observer records (see Form 1.1.2, Tracking Court Proceedings) how he or she determined the status of the event (e.g., saw it take place or asked a court official) and any difficulties encountered during the process.

Data Analysis and Report Preparation.. If the observers were able to identify the status of each scheduled court event, the court is performing well on this measure. If the observers were unable to determine the status of one or more court events, court officials should review the types of court events that could not be tracked. Are there any patterns in the data? For example, did most of the problems occur with court events that did not have specific start times? In order to improve the court’s performance on this measure, court officials should examine observers’ reports of difficulties they encountered during the data collection process and suggestions for improving the dissemination of information regarding the status of specific proceedings (e.g., provide periodic reviews of the calendar or post the calendar in the courtroom and update it as matters are heard or rescheduled).

Go to Form 1.1.2
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Measure 1.1.3: Audibility of Participants During Open Court Proceedings

This is a measure of the audibility of proceedings when court is in session. Observers collect qualitative data regarding the audibility of judges, attorneys, litigants, witnesses, and other court participants during court proceedings.

Planning/Preparation. The first step in applying this measure is selecting a sample of court proceedings. A subset of the sample of court proceedings drawn for Measure 1.1.1, Access to Open Hearings, may be used for this measure. The method for selecting the sample for Measure 1.1.1 is described in the planning/preparation section of that measure. From this sample, at lease five court proceedings are selected to be observed for audibility.6 The sample should be stratified by courtroom to ensure that proceedings are observed in several different courtrooms. (Smaller courts may prefer to test all of their courtrooms.)

The second step is the identification and recruitment of observers with normal hearing. The observers may be volunteers or court employees.

Data Collection.. An observer with normal hearing attends each of the selected court proceedings and sits for approximately 5 minutes on each side of the courtroom’s public seating. The time spent in the courtroom may need to be extended if the observer only had the opportunity to hear one or two of the court participants speak.

After observing each court proceeding, the observer should answer the questions on Form 1.1.3, Courtroom Audibility Evaluation Form, and record any specific acoustic and human speech factors that seemed to affect audibility in the courtroom. This qualitative information will help court officials identify factors that may be contributing to poor audibility in the courtroom.

Data Analysis and Report Preparation. A report should be prepared that compiles and synthesizes the results of the qualitative evaluations by the observers in the various courtrooms. If audibility is a problem, the report should address whether the problem is common across courtrooms and types of proceedings or generally limited to one courtroom or one type of proceeding.. A report should be prepared that compiles and synthesizes the results of the qualitative evaluations by the observers in the various courtrooms. If audibility is a problem, the report should address whether the problem is common across courtrooms and types of proceedings or generally limited to one courtroom or one type of proceeding.

The report should be disseminated to the court administrator and other appropriate court officials. If a problem exists across all courtrooms, court officials should consider contacting a sound engineer for suggestions. Other problems may be alleviated by making minor changes in a courtroom’s environment or by developing and enforcing administrative rules related to courtroom audibility.

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6 This "subsample" of court proceedings should include both trials and shorter matters that are part of a busy calendar session. If the sample is too uniform (e.g., sample consists only of trials), a stratified sample should be drawn.

Go to Form 1.1.3
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Copyright © 2001 National Center for State Courts
Last Modified: January 23, 2005