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Trial Court Perforrmance Standards & Measurement System

Measure 3.6.6: Verbatim Records of Proceedings

This measure gauges attorneys’ views on the integrity of records of court proceedings. Attorneys who have brought cases on appeal are in a position to know whether records of the trial court proceedings are incomplete or difficult to understand. Because attorneys need records of proceedings to prepare briefs, they are concerned about the quality of electronic audio or video recording as well as the traditional written transcript. For this reason, positive opinions by attorneys indicate positive court performance. This measure relies on questionnaire data.

Planning/Preparation. A random sample of notices of appeal filed with the trial court should be selected. The appropriate appellate court should be contacted to determine the names and addresses of the appellant’s and appellee’s attorneys.

Data Collection. A questionnaire should be designed to solicit the views of attorneys concerning the quality of the record. An example is Form 3.6.6, Illustrative Questionnaire: Verbatim Records of Proceedings.

Data Analysis and Report Preparation. The information from the responses can be summarized in terms of the kinds of problems that arise, the seriousness of the problems, and the degree of effort required to resolve them. Do the problems concern missing information? Is the recorded information unintelligible? Do the problems suggest a momentary lapse in the performance of recording equipment or a court reporter, or do the problems suggest a persistent problem? Additionally, the location of problems can be identified. For example, do problems arise more in civil than in criminal appeals, or are jury trials in both types of cases the predominant source of problems?

An acceptable level of performance is less than 10 percent of the attorneys expressing problems with the quality of proceeding records. Another indication of acceptable performance is 5 percent or less of the cases requiring formal settlement resolution of the problems. In the event that the court’s performance is unacceptable, the survey information will suggest areas for improvement. What kinds of problems warrant attention? What sorts of proceedings need to be monitored more carefully to ensure an adequate record? What procedures can be introduced to prevent problems from occurring?

Go to Form 3.6.6

Go to Standard 3.6

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Copyright © 2001 National Center for State Courts
Last Modified: January 23, 2005