This
measure gauges attorneys’ views on the integrity of records of court
proceedings. Attorneys who have brought cases on appeal are in a position to
know whether records of the trial court proceedings are incomplete or
difficult to understand. Because attorneys need records of proceedings to
prepare briefs, they are concerned about the quality of electronic audio or
video recording as well as the traditional written transcript. For this
reason, positive opinions by attorneys indicate positive court performance.
This measure relies on questionnaire data.
Planning/Preparation.
A random sample of notices of appeal filed with the trial
court should be selected. The appropriate appellate court should be
contacted to determine the names and addresses of the appellant’s and
appellee’s attorneys.
Data
Collection. A
questionnaire should be designed to solicit the views of attorneys
concerning the quality of the record. An example is Form
3.6.6, Illustrative Questionnaire: Verbatim Records of Proceedings.
Data
Analysis and Report Preparation.
The information from the responses can be summarized in terms of the kinds
of problems that arise, the seriousness of the problems, and the degree of
effort required to resolve them. Do the problems concern missing
information? Is the recorded information unintelligible? Do the problems
suggest a momentary lapse in the performance of recording equipment or a
court reporter, or do the problems suggest a persistent problem?
Additionally, the location of problems can be identified. For example, do
problems arise more in civil than in criminal appeals, or are jury trials in
both types of cases the predominant source of problems?
An
acceptable level of performance is less than 10 percent of the attorneys
expressing problems with the quality of proceeding records. Another
indication of acceptable performance is 5 percent or less of the cases
requiring formal settlement resolution of the problems. In the event that
the court’s performance is unacceptable, the survey information will
suggest areas for improvement. What kinds of problems warrant attention?
What sorts of proceedings need to be monitored more carefully to ensure an
adequate record? What procedures can be introduced to prevent problems from
occurring?