Table
2: Summary of Measures by Primary Data Collection Method |
Primary Data
Collection Method |
Measure |
Primary Evaluators |
Subject/Source of
Data |
| |
|
|
|
Record
Review |
1.3.1
Effective Legal Representation of Children in Child Abuse and Neglect Proceedings |
Court staff |
Case file
documents |
| |
1.5.1
Inventory of Assistance Alternatives for the Financially Disadvantaged |
Data
collection team consisting of a court official, practicing attorney, and a representative
of a local social services agency |
Administrative
documents |
| |
2.1.1 Time
to Disposition |
Court staff
and statistical analyst |
Case file
documents |
| |
2.1.2 Ratio
of Case Dispositions to Case Filings |
Court staff
and statistical analyst |
Case
management records |
| |
2.1.3 Age
of Pending Caseload |
Court staff
and statistical analyst |
Case file
documents |
| |
2.1.4
Certainty of Trial Dates |
Court staff
and statistical analyst |
Case file
documents |
| |
2.2.1
Prompt Payment of Moneys |
Court staff |
Court
financial records |
| |
2.2.2
Provision of Services |
Court staff |
Case file
documents |
| |
2.2.4
Compliance with Reporting Schedules |
Court staff |
Administrative
reports |
Record
Review
(continued) |
2.3.1
Implementation of Changes in Substantive and Procedural Laws |
Court staff |
Administrative
documents |
| |
2.3.2
Implementation of Changes in Administrative Procedures |
Court staff |
Administrative
documents |
| |
3.1.1
Performance in Selected Areas of Law |
Panels of
practitioners in basic areas of law; court staff |
Case file
documents |
| |
3.2.1
Inclusiveness of Jury Source List |
Court staff |
Juror
source list |
| |
3.2.2
Random Jury Selection Procedures |
Court staff |
Juror
source list |
| |
3.3.3
Equality and Fairness in Sentencing |
Expert
statistical consultant |
Case file
documents |
| |
3.3.4
Equality and Fairness in Bail Decisions |
Expert
statistical consultant |
Case file
documents |
| |
3.3.5 The
Integrity of Trial Court Outcomes |
Court staff |
Appellate
case files |
| |
3.4.1
Clarity of Judgment and Sentence |
Court staff |
Criminal
case file documents |
| |
3.4.2
Clarity of Civil Judgments |
Court staff |
Civil case
file documents |
Record
Review
(continued) |
3.5.1
Payment of Fines, Costs, Restitution, and Other Orders by Probationers |
Court staff |
Court
probationary orders; bookkeeping records |
| |
3.5.2 Child
Support Enforcement |
Court staff |
Child
support orders; bookkeeping records |
| |
3.5.3 Civil
Judgment Enforcement |
Court staff |
Civil
judgment docket |
| |
3.5.4
Enforcement of Case Processing Rules and Orders |
Court staff |
Case file
documents |
| |
3.6.1
Reliability of the File Control System |
Court staff |
Case files |
| |
3.6.2
Adequate Storage and Preservation of Physical Records |
Court staff |
Case file
documents |
| |
3.6.3
Accuracy, Consistency, and Utility of the Case Docket System |
Court staff |
Case docket
system |
| |
3.6.4 Case
File Integrity |
Court staff |
Case file
documents |
| |
3.6.5
Reliability of Document Processing |
Court staff |
Legal
documents |
Record
Review
(continued) |
4.2.3
Evaluation of Court Financial Auditing Practices |
Financial
consultant (optional); steering committee |
Administrative
audit reports |
| |
4.3.3 Equal
Employment Opportunity |
Steering
committee; court personnel staff |
Court
personnel records |
| |
4.4.1 Court
and Media Relations |
Trial court
manager; steering committee |
Court
policies and practices |
| |
4.4.3
Community Outreach Efforts |
Public
information specialist and court employee; steering committee |
Public
education documents |
| |
|
|
|
Observation/Simulation |
1.1.1
Access to Open Hearings |
Volunteer
observers |
Record of
access for selected court proceedings |
| |
1.1.2
Tracking Court Proceedings |
Volunteer
observers |
Selected
court proceedings |
| |
1.1.3
Audibility of Participants During Open Court Proceedings |
Volunteer
observers |
Selected
court proceedings |
| |
1.2.1
Courthouse Security Audit |
Security
consultant |
Security
checklist of courthouse facilities |
| |
1.2.2 Law
Enforcement Officer Test of Courthouse Security |
Law
enforcement officials |
Security
tests of courthouse facilities |
| |
1.2.5
Access to Information by Telephone |
Volunteer
observers |
Phone calls
to court about specific cases |
| |
1.3.2
Evaluation of Interpreted Events by Experts |
Court
interpretation consultants |
Court
proceedings involving interpreters |
| |
1.3.5
Participation by Persons with Disabilities |
Volunteer
observers |
Court
facilities and services |
| |
1.4.3
Treatment of Litigants in Court |
Volunteer
observers |
Selected
court proceedings |
Observation/Simulation
(continued) |
1.5.1
Inventory of Assistance Alternatives for the Financially Disadvantaged |
Data
collection team consisting of a court official, practicing attorney, and a representative
of a local social services agency |
Court
facilities |
| |
1.5.2
Access to Affordable Civil Legal Assistance |
Volunteer
observers |
Court
operations & services |
| |
2.2.3
Provision of Information |
Volunteer
observers |
Court
operations & services |
| |
3.1.1
Performance in Selected Areas of Law |
Panels of
practitioners in basic areas of law; court staff |
Court
proceedings |
| |
|
|
|
Survey |
1.2.3
Perceptions of Courthouse Security |
Skilled
survey methodologist |
Perceptions
of regular users of the court (including court employees, attorneys, probation officers,
and jurors) |
| |
1.2.6
Evaluation of Accessibility and Convenience by Court Users |
Skilled
survey methodologist |
Perceptions
of regular users of the court (including court employees, attorneys, probation officers,
and jurors) |
| |
1.2.7
Evaluation of Accessibility and Convenience by Observers |
Skilled
survey methodologist |
Perceptions
of volunteer observers |
| |
1.3.1
Effective Legal Representation of Children in Child Abuse and Neglect Proceedings |
Court staff |
Information
from judges, guardians ad litem, and caseworkers |
| |
1.4.1 Court
User Assessment of Court Personnel Courtesy and Responsiveness |
Skilled
survey methodologist |
Perceptions
of regular users of the court (including court employees, attorneys, probation officers,
and jurors) |
| |
1.4.2
Observer Assessment of Court Personnel Courtesy and Responsiveness |
Skilled
survey methodologist |
Perceptions
of volunteer observers |
| |
1.5.3
Barriers to Accessing Needed Court Services |
Survey
research organization |
Perceptions
of the general public |
| |
3.1.2
Assessment of Court Performance in Applying the Law |
Skilled
survey methodologist |
Perceptions
of court employees and attorneys |
| |
3.2.3
Representativeness of Final Juror Pool |
Expert in
demographic studies |
Demographics
of jurors |
| |
3.3.1
Evaluations of Equality and Fairness by the Practicing Bar |
Skilled
survey methodologist |
Perceptions
of attorneys |
Survey
(continued) |
3.3.2
Evaluations of Equality and Fairness by Court Users |
Skilled
survey methodologist |
Perceptions
of regular court users (including litigants, jurors, witnesses, and victims) |
| |
3.4.3
Experience in Interpreting Orders and Judgments |
Court staff |
Perceptions
of judges, attorneys, probation officers, and clerks |
| |
3.6.6
Verbatim Records of Proceedings |
Court staff |
Perceptions
of attorneys |
| |
4.1.1
Perceptions of Court Independence and Comity |
Court
research staff; steering committee |
Perceptions
of regular users of the court (court personnel, including judges, attorneys, law
enforcement, and other government agency representatives) |
| |
4.3.1
Assessment of Fairness in Working Conditions |
Noncourt
employees to administer survey; steering committee |
Perceptions
of court employees |
| |
4.3.2
Personnel Practices and Employee Morale |
Skilled
survey methodologist; steering committee |
Perceptions
of court employees |
| |
5.1.1 Court
Employee Perceptions of Court Performance |
Skilled
survey methodologist |
Perceptions
of court employees |
| |
5.1.3
General Public Perceptions of Court Performance |
Survey
research organization |
Perceptions
of the general public |
| |
|
|
|
Interview |
1.2.4 Court
Employee Knowledge of Emergency Procedures |
Skilled
interviewer |
Court
employee interviews |
| |
1.5.1
Inventory of Assistance Alternatives for the Financially Disadvantaged |
Data
collection team consisting of a court official, practicing attorney, and a representative
of a local social services agency |
Interviews
with court staff |
| |
3.1.1
Performance in Selected Areas of Law |
Panels of
practitioners in basic areas of law; court staff |
Perceptions
of judges, court employees, and attorneys |
| |
4.2.3
Evaluation of Court Financial Auditing Practices |
Financial
consultant (optional); steering committee |
Administrative
audit reports |
| |
4.4.2
Assessment of Court Media Policies and Practices |
Court
staff; skilled interviewers; steering committee |
Perceptions
of court employees and media representatives |
| |
4.4.3
Community Outreach Efforts |
Public
information specialist and court employee; steering committee |
Court
employee's outreach efforts |
| |
4.5.1
Responsiveness to Past Issues |
Group
facilitator; steering committee |
Opinions of
representatives of the justice system or other related organizations |
| |
|
|
|
Structured
Group Techniques |
3.1.1
Performance in Selected Areas of Law |
Panel of
practitioners in basic areas of law; court staff |
Case file
documents; court proceedings; perceptions of judges, court employees, and attorneys |
| |
4.2.1
Adequacy of Statistical Reporting Categories for Resource Allocation |
Judges,
clerks, other court operations personnel; steering committee |
Statistical
case types classification |
|
4.2.2
Evaluation of Personnel Resource Allocation |
Judges and
court operations staff; steering committee |
Case
filings and staffing patterns |
| |
4.5.1
Responsiveness to Past Issues |
Group
facilitator; steering committee |
Opinions of
representatives of the justice system or other related organizations |
| |
5.1.2
Justice System Representative Perceptions of Court Performance |
Group
facilitator |
Perceptions
of representatives of other components of the justice system; other related agencies |
| |
|
|
|
Oral
Test |
1.3.4
Assessing Non-English Language Proficiency Through Back Interpretation |
Court staff
or consultant with highly developed English language skills |
Skills of
court interpreters |
Written
Test |
1.3.3 Test
of Basic Knowledge Required of Interpreters |
Court staff
knowledgeable about court interpretation issues |
Skills of
court interpreters |
