National Center for State Courts

 

Improving Justice through Leadership
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Trial Court Perforrmance Standards & Measurement System

Suggested Steering Committee Activities for Standard 4.4

The specific questions appended to Measure 4.4.1 should be addressed by the steering committee if either Measure 4.4.1 or Measure 4.4.2 is completed. These questions help the committee determine whether the court’s policies regarding responsiveness to media inquiries are consistent with its values. The data produced for one or all of the three measures for this standard are considered by the steering committee within the standard framework of facilitated group techniques for idea and consensus building. The three issues to focus the steering committee’s deliberations for these measures should be:

1. What do we want to inform the public about? What are our public information objectives?

Either NGT or Ideawriting is suitable for addressing this question. The outcome of this step should be a short, prioritized list of items the group agrees are the court’s most important public information objectives.

2. How are we informing the public about our programs now and who is doing it?

With this question, the steering committee considers whether the court is informing the public about the most relevant issues and using the right people to deliver the information. The facilitator may wish to guide the steering committee’s discussion by asking them to respond to the following prompt: What did you find most striking in the data and reports you read about the court’s public information activities? (For example, is public information a coordinated effort? Is the effort balanced in terms of who is involved? Are the needs of elected judges balanced with the need to present information about the entire court?) Any problems with the court’s performance in this area should emerge during this discussion.

3. What action should the court take to improve public information practices?

Consideration of this question moves the court from performance evaluation to action planning. Here, the answers to the first question (what do we want the public to be informed about) are considered in light of practical considerations: What are the most feasible and effective steps we can take to improve the court’s communications with the public?

Finally, the steering committee should include in its deliberations on this measure any findings from work done in relation to Standard 4.1, Independence and Comity, that appear to call for the court to take a more active role in educating the public about its responsibility to maintain the court’s independence and about the circumstances that threaten that independence.

Go to Standard 4.1

Go to Standard 4.4

Go to Measure 4.4.1

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Copyright © 2001 National Center for State Courts
Last Modified: January 23, 2005