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Trial Court Perforrmance Standards & Measurement System

Measure 3.1.1: Performance in Selected Areas of Law

Integrity is essential to court performance. To maintain their position as independent and fair arbiters of disputes, courts must be faithful to the laws they are expected to apply. The court’s integrity in upholding the law can be measured by the extent to which its actions are in accordance with the requirements specified in substantive and procedural laws. If the requirements are met, the court is performing well. Whether the court adheres to legal requirements often can be determined empirically. For example, if a court by statute must advise convicted offenders orally of their appeal rights, empirical data can be gathered by observing several adjudication or sentencing hearings to determine if the offenders actually are advised of their appeal rights. Similarly, if a statute requires that all decrees of divorce include a finding on the subject of medical insurance for children, the presence or absence of the finding is ascertainable by examining the order.

A recommended approach to identifying areas of law to be examined is to organize panels on basic areas of law such as civil, criminal, juvenile, and domestic relations. The local trial court is in a position to suggest the names of relevant practitioners from the bar and other justice system agencies. The administrative office of the courts (AOC) in each State may be particularly helpful in facilitating this task. The AOC can assist in organizing the panels and providing guidance for the panels’ deliberations. A panel approach is suggested because the measure requires detailed knowledge in several areas of the law (e.g., criminal, juvenile, domestic, civil torts, and contracts).1

Planning/Preparation. When more than one jurisdiction in a State participates in an evaluation using the measurement system, a sponsoring agency (e.g., a State AOC) designates a coordinator for the measurement effort in this area. The coordinator should be capable of taking charge of a panel of professionals and leading them through a measurement process. If a single trial court in a State is using the measurement system, an individual at the local level coordinates the effort.

The coordinator assembles panels of individuals knowledgeable about the State’s laws and practices relating to particular types of cases. These case types will include some or all of the following: general civil, juvenile offender, juvenile dependency (neglected/abused), domestic relations and mental health, and criminal. As an example, the panel of criminal experts might include defense and prosecution attorneys, a probation official, a corrections department official, a staff member employed either by a judiciary committee of the State legislature or the judicial council, and a trial judge.

Each panel convenes to identify 5 to 10 requirements of law. The coordinator should use specific examples to help focus the discussion and the process of selecting the laws. Some States and jurisdictions have special requirements that should be considered. In Ohio, for example, the coordinator might point out that State law prohibits the use of a probation sentencing alternative for juveniles with certain offense histories. Also in Ohio, State court rules call for specific oral advisements by the judge regarding appeal rights for criminal defendants on the occasion of sentencing. In other States, orders on matters of child custody must address health insurance coverage.

The following list identifies areas of law that are applicable to virtually every State. Panels should use these categories as a guide in developing their own lists of laws. Other areas of law can be added or substituted, depending on local circumstances.

  • Reviewing and deciding motions—extent to which required documentation (e.g., briefs) is met for particular motions (e.g., summary judgment), whether the deadlines for filing motions and responses to motions are met, whether motions are ruled on in a timely manner.

  • Imposition of sanctions—extent to which sanctions are imposed when attorneys request them and the court’s rule clearly states that they shall be imposed (e.g., costs are to be imposed on the losing party in a discovery-related motion).

  • Enforcement of continuance policies—extent to which the court adheres to its own policy of granting extensions of time (e.g., no continuance is granted simply because all parties agree to it or no more than two continuances are granted, except in exceptional cases).

  • Required documents—documents, for example, summarizing income in divorce matters.

  • Enforcement—specific requirements for court activity (e.g., issuing wage withholding orders and reviewing guardianships and conservatorships).

  • Jury instructions—whether, when, and how instructions to juries are given.

  • Awards of costs and attorney fees—statutes requiring awards to parties.

  • Juvenile detention—statutes, case law, rules governing administration of detention services.

  • Setting bail—extent to which guidelines are followed.

  • Process for appointment of counsel—eligibility, timeliness of appointment, participation at critical stages.

  • Required proceedings—whether, when, and how proceedings are conducted (e.g., advisement of rights and alternative dispute resolution hearings).

  • Content of orders—mandated elements such as length and terms of incarceration.

  • Appeal process—extent of notification of the opportunity to appeal.

An overlap between the laws the panels will select for this measure and the laws of interest in other standard areas likely exists in areas such as expedition and timeliness, and equality, fairness, and integrity. Hence, each panel should consider data collected for other measures and utilize them as appropriate to simplify the data collection effort.

Data Collection. The laws selected must be measurable using one of the following data collection methods:

  • Records search—data collected about (1) presence or absence of documents in case files, (2) form of documents in case files, (3) content of case file documents and summary records, and (4) filing date of documents.

  • Observation of proceedings—data about whether and how required proceedings are conducted.

  • Interviews with judges, court employees, and the local bar—see Measure 3.1.2 for an example of this method.

The data collection methods require the use of relatively straightforward measurement instruments. Forms that employ a series of questions can be designed for use in reviewing files, documents, and other court materials. Examples of such questions are:

  • Does the case file, document, or other form contain a record of whether there was adherence to the required law or procedure?

  • If not, is there evidence available elsewhere?

  • If so, what does the record indicate? Was there adherence?

These questions should be applied to a sample of each type of case. It is not necessary to draw a separate sample of cases for each area of law under consideration. If areas of law address similar types of cases (e.g., civil or criminal), data may be gathered on each area from the same sample of cases.

Data Analysis and Report Preparation. Each panel will review the results of the examination of the sampled cases and proceedings to determine (1) the percentage of cases in which there was a clear indication of whether the law’s requirements were followed, (2) the percentage of cases in which there was no evidence of whether the requirements were or were not followed, (3) whether the degree of fidelity was uniform across each panel’s set of laws, and (4) whether some areas of law exhibit higher fidelity than others.

After addressing these questions, each panel will rate the court’s performance. Their assessments will then be forwarded to the court, which will decide what appropriate action should be taken to improve performance.

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1 An alternative approach to using panels of experts is to preselect areas of law that apply to all courts in all States.  However, it is impossible to specify in advance what laws and procedures are of interest and apply in measurable detail to every State unless they are restricted to Federal constitutional law or congressional legislative requirements.

Go to Measure 3.1.2

Go to Standard 3.1

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Copyright © 2001 National Center for State Courts
Last Modified: January 23, 2005