This
measure reviews and assesses the court’s level of compliance with
established reporting schedules for court activity. Reports required by the
judicial system (e.g., statistical reports to the State administrative
office of the courts) and by other government agencies (e.g., vital
statistics or Equal Employment Opportunity Commission (EEOC) reports) are
included. The data collection and evaluation methods will provide the court
with information about the timeliness of overall reporting as well of
specific reports.
Planning/Preparation.
First, court staff must gather specific information on reports the court is
required to file. This information can be obtained through discussions with
the court manager or the person directly responsible for each report. Form
2.2.4a, Generic List of Court Activity Reporting, is a guide to help
organize these discussions and includes questions regarding reporting
schedules; the statute, order, directive or policy establishing each
schedule; the name of the individual responsible for filing each report; the
location of court copies of the reports; and an indication of whether
requests for additional or corrected information were made after the reports
were filed. Additionally, it should be determined whether regular financial
or compliance audits are conducted on court records and, if so, what kinds
of records are included.
The
first time an assessment is conducted in a State, parallel discussions
should be held with the State administrative office of the courts.
Information sought from the State administrative office of the courts will
include the reports required of trial courts and their relevant reporting
schedules and authority for reporting. Information from both local and State
sources will help ensure complete coverage of reporting requirements.
Compile a single list of reporting requirements from the court and State
administrative office of the courts lists, including information on required
audits. If discrepancies appear, contact the appropriate individuals to
resolve discrepancies.
Second,
court staff must locate the data to be collected. Select for data collection
and evaluation at least two reports from each of the reporting categories
found in the guide (Form 2.2.4a).
For each report selected that appears on the audit list, examine the most
recent audit reports to ascertain whether that report can provide some or
all of the data required for this measure (see Form
2.2.4b, Compliance With Reporting Schedules, for required information).
For those not included on the audit reports, or those for which insufficient
information is provided, contact the individual responsible for filing the
reports. The agency that receives the report(s) should also be contacted to
determine whether staff at that agency perceive problems in timeliness,
completeness, or accuracy of the reports filed by the court. Depending on
the type of report, contact the State administrative office of the courts,
EEOC, an employees’ labor union, or the State or county comptroller.
The
number/period of reports in the evaluation sample will depend on the nature
of the reports and the frequency with which they are filed. For monthly
reports, review a 1-year period; for weekly reports, review a 3- to 6-month
period or, alternatively, the same month over a 5-year period (e.g., all
April reports for the past 5 years). For some personnel matters such as
performance evaluations, reporting dates may be keyed to employment
anniversary dates. In such cases, draw a sample that includes 50 evaluations
or 20 percent of all evaluations submitted during the prior calendar year,
whichever is larger.
Data
Collection.
Record the required reporting date and the actual reporting date of each
report in the sample. (See Form 2.2.4b.)
Was the report filed on time? Was it late? If so, by how many days?
Examine
all report forms to see if all requested information was provided. For
reports reflecting individual evaluations (e.g., personnel evaluations),
were meaningful responses provided? Are forms individualized in a way that
provides useful information for the record and to the employee? If there is
a pattern of incompleteness or lack of uniform responses for all employees,
the pattern should be recorded in the comments section of the data
collection form.
Data
Analysis and Report Preparation. For
each type of report reviewed, compute the percentage of reports that are
filed on time by dividing the total number of reports filed on time by the
total number of reports reviewed. The closer this figure is to 100 percent,
the more timely is the court’s performance. The average number of days
late for each type of report reviewed can be estimated by dividing the total
number of days late by the total number of late reports. Form
2.2.4b illustrates these calculations.
If
a pattern of late reporting emerges on any of the data collection forms,
contact the individual responsible for filing the report to determine the
type of information that needed clarification and/or the reason(s) for late
filing. Record both general reasons (e.g., the court’s system does not
capture that information; every month the court must wait for xyz
information from xxx office to prepare the report) and specific explanations
(e.g., "a new staff member was preparing reports at that time" or
"in May, I became ill and was not able to prepare the report until the
following week") on the comments section of the data collection form.
Prepare
a summary report combining results from each sample’s data collection
sheet. (See Form 2.2.4c, Data
Summary Report for Overall Court Compliance With Reporting Schedules for an
example.) The summary report should provide the following information: name
of report, number of reports in the sample, the number and the percentage of
sample that are on time or late, and the average number of days late for
that sample. The percentage of all reports sampled that are filed on time
and that are filed late should be included along with the general categories
of reasons for lateness. The completeness or quality of responses
ascertained from interviews and report reviews should also be mentioned.
Finally, court personnel should discuss the patterns and trends of reporting
timeliness and quality reflected in the summary report.