Pro Se Job Descriptions

Pro Se Services

SELF-HELP LAW PROGRAM ADMINISTRATOR: Montana Supreme Court Administrator’s Office, Helena, MT. Summary: Responsible for administering and coordinating the Montana Supreme Court Self-Help Law Program. Duties: Work includes providing technical assistance and training to recipients of Self-Help Law Program funds; collecting and analyzing evaluation data for all components of the program; and serving as a liaison among various commissions, agencies, and organizations responsible for implementing the program. The successful applicant must be comfortable working in a new position with evolving duties. Excellent communications skills are required. Qualifications: Graduation from an accredited college or university, and four years of responsible professional experience in the fields of law, social or human services, and/or public or business administration. Graduation from an accredited law school is preferred. Salary: $19.82 per hour. (2007)

PRO SE LAW CLERK: United States District Court for the District of Utah, Office of the Clerk of Court. Summary: The United States District Court for the District of Utah seeks applications for the position of Pro Se Law Clerk. Duties: This is a full-time judicial support position that works closely with and under the supervision of the court's two magistrate judges; the primary duty is to assist them in the management and processing of cases filed by incarcerated and other pro se litigants. The incumbent will be responsible for: screening complaints, petitions, and motions, including state habeas corpus petitions, motions to vacate sentence, and civil rights complaints, that have been filed by pro se litigants to determine their legal merit, the issues involved, and the basis for relief; screening of other pro se litigation such as social security and equal opportunity complaints; tracking the progress of and working with the magistrate judges to effectively manage all pro se cases; advising the magistrate judges on the relative status and priority needs of assigned cases; drafting orders, reports and recommendations for the disposition of pro se cases; compiling statistics and preparing periodic reports reflecting the status and flow of pro se litigation; maintaining liaison between pro se litigants, judicial officials, and other officials such as the U.S. Attorney's Office; maintaining contact with pro se litigants who visit and appear in court; responding orally and in writing to a variety of questions relating to legal procedure and other process posed by pro se litigants; answering correspondence and telephone inquiries from pro se litigants; evaluating current procedures and process to determine whether they can be made more efficient and promote more expeditious processing of pro se litigation; and preparing and updating pro se litigant forms and instructional packets designed to assist unrepresented parties in drafting complaints and to avoid time-consuming procedural errors so cases can be processed efficiently. Qualifications: Applicants must have earned a law degree from an accredited law school and be members in good standing of the Utah State Bar in either active or inactive status. A minimum of one year of relevant legal experience in a court environment or as a practicing attorney at law is required. Applicants should provide evidence of excellent communication skills, both oral and written, and should include three relatively brief writing samples with their applications. Applicants must demonstrate excellent legal research skills in both automated and manual systems. Experience with prisoner/pro se litigation or other civil rights litigation is preferred. Acceptance of the position precludes engaging in private practice. Salary: $34,575 (JSP 9/1) - $91,589 (JSP 14/10) (2007)

COURT EXECUTIVE 1B (OMBUDSMAN): Morris/Sussex Vicinage, Morristown, New Jersey. Summary: The Morris/Sussex vicinage is seeking a pro-active leader with a keen organizational awareness, exceptional interpersonal and conflict management skills and an ability to think creatively under stressful circumstances to serve as Court Executive 1b (Ombudsman). Duties: Under the general direction of the Court Executive 3b (Trial Court Administrator), the individual will serve as the liaison for the delivery of superior customer service Vicinage wide. A thorough and complete understanding of the organization, coupled with a high degree of interpersonal and conflict management skills, are essential for the position. The incumbent must be comfortable interacting with the public, internal customers, including judges, and external entities in a challenging, fluid court environment. Duties will include, but not be limited to: providing assistance to customers, including self-represented (pro-se) litigants, by explaining court operations, processes and procedures; educating the public regarding programs and services; facilitating the resolution of customer complaints by providing information, assistance, guidance, referrals, or making appropriate inquiries; providing resource materials; developing and coordinating public education programs; maintaining a resources library of lists including lists of state and local social service agencies and lawyer referral services for the use of court customers; making recommendations to the Assignment judge or Trial Court Administrator for improvement in court services for the public; developing and/or providing training related to customer service and the role of the Ombudsman; compiling, inputting and assessing data from customer satisfaction surveys; developing appropriate reports, brochures and other informational materials; participating in and staffing various local and statewide committees; supervising, mentoring and coaching staff, and other duties as assigned. Qualifications: Graduation from an accredited college or university with a Bachelor’s degree. Three years of increasingly responsible administrative experience, one of which shall have included experience in planning, organizing and coordinating program or case related activities. Applicants who do not possess the required education may substitute paraprofessional and professional experience on a year-for-year basis. A Master’s degree may be substituted for one year of experience as indicated above. A law degree may be substituted for two years of experience as indicated above. Salary: $64,245.54 - $95,832.92 (2007)

COURT EXECUTIVE 2A: Office of Trial Court Services, Programs and Procedures Division, AOC, Trenton, NJ. Summary: The New Jersey Judiciary is seeking a strong manager with exceptional project management and writing skills to lead a statewide effort to coordinate and improve the delivery of services to all litigants, with an emphasis on the self-represented litigant. Duties: Working with division managers, ombudsmen, and others within the Judiciary, the selected individual will be responsible for spearheading the creation, production, and distribution of materials for use by self-represented individuals; developing an integrated organization-wide approach to increasing access to the courts by self-represented litigants; and working to improve the court experience for all court users. The selected individual should have an understanding of court rules; excellent communications skills; and the ability to produce legally sufficient documents written to the average lay person’s comprehension level. A law degree is helpful. Qualifications: Graduation from an accredited college or university with a bachelor’s degree. Five years of professional administrative and/or program management experience, three of which shall have included responsibility for program development and/or implementation and for supervision of staff. Applicants who do not possess the required education may substitute paraprofessional and professional experience on a year-for-year basis. A master’s degree may be substituted for one year of experience. A law degree may be substituted for two years of experience. A detailed writing sample may be required at the time of interview. Salary: $69,599 - $101,186. (2007)

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COURT EXECUTIVE 1B (OMBUDSMAN): Superior Court of New Jersey, Passaic Vicinage. Summary: The Passaic Vicinage is seeking a proactive manager with exceptional customer service, interpersonal and organizational skills to function as an ombudsman for court users. The selected individual will be responsible for the development and management of programs designed to promote public trust in the courts and enhance customer service, provide procedural assistance to self-representing litigants (pro se litigants), educate the public regarding programs and services and facilitate the resolution of complaints. Duties: Specific duties will include: assisting court users, including pro se litigants, by explaining court operations, processes and procedures and providing resource materials; responding to complaints by providing information, assistance or guidance and, as appropriate, referring the court user to an appropriate court division for resolution; serving as the vicinage information and customer service liaison with the public; developing cooperative working relationships with vicinage management and staff to ensure overall quality customer service; developing and coordinating public information initiatives such as court tours, speakers’ bureau, public reception service areas and information services and materials; maintaining a resource library including lists of state and local social service agencies and lawyer referral services for the use of court customers; documenting complaints and monitoring resolution; making recommendations to the Assignment Judge or Trial Court Administrator for improvement in court services to the public; training vicinage staff on customer service, sensitivity and to the role of the ombudsman; recommending improvements in the operations of the ombudsman’s office and public information activities to the Assignment Judge or Trial Court Administrator; participating in the development of brochures and other informational materials; and performing related duties as required. Qualifications: Graduation from an accredited college or university with a bachelor’s degree. Three years of increasingly responsible administrative experience, one of which shall have included experience in planning, organizing, and coordinating program or case related activities. Applicants who do not possess the required education may substitute paraprofessional or professional experience for education on a year-for-year basis. A master’s degree may be substituted for one year of general experience as indicated above. A law degree may be substituted for two years of experience as indicated above. Knowledge of court operations, processes and programs is helpful. Legal experience or graduation from law school, the ability to communicate in both Spanish and English and experience working with diverse populations are helpful as well. Familiarity with and ability to effectively use Microsoft Office Suite applications are also helpful. Salary: $64,245.54 - $95,832.92. (2007)

SELF-HELP LAW PROJECT INTERNSHIP: Helena, MT. Summary: The Montana Legal Services Association (MLSA) provides free legal assistance in civil cases to low-income people. It is the mission of MLSA to protect and enhance the civil legal rights of, and promote systemic change for, Montanans living in poverty. MLSA summer interns will work side by side with MLSA staff in an effort to provide, protect and enhance access to justice. MLSA law student interns will be exposed to various areas of poverty law and gain experience through: Duties: MLSA summer interns will work side by side with MLSA staff in an effort to provide, protect and enhance access to justice. MLSA law student interns will be exposed to various areas of poverty law and gain experience through: Interviewing clients seeking advice or assistance; Undertaking direct assistance and responsibilities to clients; Drafting petitions, motions and other court documents; Engaging in investigation and formal discovery; Counseling and advising clients; Researching case specific legal issues; Court appearances. Self-Help Law Project internship: The intern’s role will be as a legal assistant, working primarily on the self-help law project. Duties will include working directly with pro se clients, reviewing and editing legal documents and organizing the monthly self-help law clinics. Qualifications: 1st or 2nd year law students. Unpaid. (2007)

D.C. LAW STUDENTS IN COURT PROGRAM INTERNS: Washington, DC. Summary: The D.C. Law Students in Court Program (“LSIC”) is a client-centered litigation clinic in the District of Columbia with students from five D.C. law schools participating. In addition to being one of the city’s oldest law school clinics, LSIC is also one of its largest and most successful legal service providers. Each year, representatives from LSIC provide free legal assistance to nearly seven thousand individuals and make thousands of appearances in court. Summer internships are with the Civil Division, which primarily represents low-income tenants facing eviction and/or uninhabitable living conditions. We also provide advice and pro se assistance to persons with matters concerning contract and property disputes, disabilities, receiverships, torts, and bankruptcy. Duties: The primary responsibility of LSIC summer interns is staffing the Program’s walk-in clinic. Our clinic is open daily to anyone with legal questions or who seeks legal advice. Students interview individuals who call or come into our office, and advise them of their rights and responsibilities in a variety of legal situations. Interns work one-on-one with experienced supervising attorneys. Types of assistance include drafting pleadings for pro se litigants, writing persuasive letters, negotiating with other attorneys, and educating litigants on their legal rights and options. In addition to staffing our clinic intake, interns perform investigations for on-going LSIC cases at clients’ homes, administrative offices, and the D.C. courts. When feasible, interns may represent clients in administrative hearings before the D.C. Office of Adjudication. When time and workloads permit, interns undertake research and writing projects related to current legal issues. Qualifications: The clinic is normally restricted to participation by court-certified third year law students, but the summer internships offer students an earlier opportunity to provide direct-client services and to gain valuable hands-on experience. Unpaid. (2007)

VOLUNTEER TRANSLATOR: inMotion: Justice for All Women, New York City. Duties The student/volunteer will translate or review a translation of a pro se law library into various languages used throughout New York City --the student/volunteer may translate as many booklets as he/she wants. The pro se library addresses the limited availability of representation for an increasing number of women who cannot afford legal assistance. The Library consists of 11 booklets that cover the following subject matters: Paternity Proceedings, Adoption, Custody and Visitation, Guardianship, Divorce, Spousal Support, Child Support, Orders of Protection, Domestic Violence and Immigrant Women, Social Security Number and Name Changes, and New York City Courts. It is our hope that the library will be translated into numerous languages so that they can be used by pro se litigants, volunteer attorneys and community organizations who deal with clients whose first language is not English. Students/volunteers who can do written translations into Arabic, Bulgarian, Chinese, German, Hindi, Japanese, Korean, Polish, Russian, Serbian, Turkish, Urdu, and Yiddish are needed. Speakers of other languages not listed here are encouraged to inquire. Estimated time to completion of project: depends on booklet, 5-15 hours per booklet. Qualifications: Proficiency in written translations from English to another foreign language. (2007)

PRO SE LAW CLERK: The United States District Court, Western District of Arkansas. Summary: The United States District Court, Western District of Arkansas, has a position vacancy for pro se law clerk. The position is half-time or 20 hours per week. The position will be located in Fort Smith, Arkansas, and will provide legal support to two U.S. Magistrate Judges. Duties: The Pro Se Law Clerk provides legal advice and assistance in connection with prisoner petitions and complaints and will be required to perform duties including, but not limited to, the following: (1) Perform substantive screening and make recommendations with respect to all in forma pauperis pro se filings. Provide substantive legal review of pro se petitions referred by the Court, this review to include research of issues raised by pleadings. (2) Research case law, recommend disposition of motions, draft orders and opinions for the Court's signature. (3) Communicate with counsel and pro se litigants regarding handling and progress of cases. Qualifications: To qualify, a candidate must be a law school graduate and have passed the bar examination. Salary range is $26,456 to $31, 708. (2007)

LEGAL ASSISTANCE FOR WOMEN VOLUNTEER: Chrysalis (Center for Women and Girls), Limited Legal Services Clinic & Representation. Summary: The Legal Assistance for Women (LAW) Program volunteer assists volunteer attorneys in: Providing pro se assistance and other limited legal services to low-income women in family law matters at Limited Legal Services Clinics and follow-up services off-site; and Providing pro bono legal representation in family law cases to low-income women screened by Chrysalis. LAW Program Volunteer Attorneys are supervised by the Chrysalis Family Law Attorney and the volunteer attorney whom they are assisting. Duties: Attend 12-hour training program provided by Chrysalis. Attend volunteer orientation and observe trained volunteers at a “buddy shift” for the Limited Legal Services Clinic. Assist at Limited Legal Services Clinic by interviewing clients, helping clients organize documents and gather information, drafting documents for review by attorney, and providing referrals. Assist volunteer attorneys with Pro Bono Family Law Representation by helping clients organize documents and gather information, drafting documents for review by attorney, and researching legal issues. Complete paperwork related to Limited Legal Services Clinic and report the number of hours volunteered off-site. Honor volunteer commitments. Notify LAW Program staff in advance of any schedule conflict, absence, and change in contact information. Qualifications: Interest in family law issues. Law student or paralegal (preference given to 2nd or 3rd year law students and experienced paralegals). Awareness of and respect for diversity. Good communication, organization, and time management skills. Ability to maintain client confidentiality. (2007)

LIBRARIAN 1: Superior Court of New Jersey, Somerset, Hunterdon and Warren Counties. Summary: Under the direction of the Operations Division Manager and other supervisory personnel, is responsible for determining and coordinating the requirements and acquiring books, periodicals and other materials for the law library and judges’ chambers libraries within budget constraints and based on established policy. Duties: Specific duties will include coordinating purchasing requirements including submission of bills for processing; updating the library collection; coordinating the content of law library collections and library policies and procedures vicinage-wide; maintaining an up-to-date inventory of current library holdings; researching and implementing improvements to the library; keeping detailed records of library expenditures; assisting library customers, including pro se litigants in accessing legal materials; making projections of library spending for the preparation of budgets and spending plans; preparing technical and financial review and evaluation reports as required; maintaining and re-shelving books and publications in the law library and performing other related duties as assigned. Although this position will be based in the Somerset County Courthouse (Somerville, NJ), it will require travel to the Hunterdon County Courthouse (Flemington, NJ) and the Warren County Courthouse (Belvidere, NJ). Qualifications: Graduation from an accredited college or university with a bachelor’s degree. Three years of professional experience in the area of Administrative Operations: purchasing, finance, facilities management, investigation or library administration. Applicants who do not possess the required education may substitute paraprofessional and professional experience for education on a year-for-year basis. A master’s degree may be substituted for one year of experience. A law degree may be substituted for two years of experience. Extensive knowledge in library administration, legal research and/or a degree in Library Science would be helpful. Knowledge of automated systems such as Word, PowerPoint, Access and Excel is also helpful. Salary: $41,684.28 - $67,609.64. (2007)

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PRO SE LAW CLERK: United States District Court Central District of California. Summary: United States District Court Central District of California invites applications for the position of full-time Pro Se Law Clark. The Pro Se Law Clerk will work under the supervision of a United States Magistrate Judge on pro se habeas corpus, civil rights actions and Social Security cases. Duties: At present, the Court anticipates that the applicant will work primarily in conjunction with cases assigned to the Western Division of the Court and would be assigned a duty station at the federal courthouse in Los Angeles. More than one vacancy may be filled through this recruitment. Qualifications: Candidates must have strong academic credentials from an ABA-accredited law school, polished writing skills and superior analytical ability. Bar membership and litigation experience preferred. Applicants must be computer literate. Salary: $56,896 to $124,572 per year. (2006)

ADMINISTRATIVE SPECIALIST 2: Superior Court of New Jersey, Ocean Vicinage. Duties: Under the general direction of the Court Executive 2b (Operations Division Manager) assists pro se litigants and directs to appropriate resources; assists in the resolution of customer complaints; coordinates use/maintenance of vicinage vehicle fleet; duplicates copies of court proceedings for litigants and judges; coordinates storage and retrieval of court records; assists in maintaining law library; coordinates sessions calendar; generates reports of statistical nature and coordinates complimentary dispute resolution program. Does related work as required. Qualifications: Graduation from an accredited college or university with a bachelor’s degree. One year of experience in the coordination of calendars and scheduling of events. A minimum of two years experience in the area of customer service and administration of policies and procedures. Applicants who do not possess the required education may substitute paraprofessional and professional experience for education on a year-for-year basis. Salary: $36,025.61 - $59,021.95. (2006)

COURT EXECUTIVE 1B (OMBUDSMAN): Superior Court of New Jersey, Somerset, Hunterdon and Warren Counties. Summary: The Somerset/Hunterdon/Warren Vicinage is seeking a pro-active manager with exceptional customer service, interpersonal and organizational skills to serve under the direction of the Court Executive 3b (Trial Court Administrator), as the Vicinage Ombudsman. This individual will be responsible for the further development and management of programs designed to promote public trust in the courts and enhance customer service. Duties: Duties will include, but not be limited to: providing assistance to customers, including self-represented (pro-se) litigants, by explaining court operations, processes and procedures; educating the public regarding programs and services; facilitating the resolution of customer complaints by providing information, assistance, guidance, referrals or making appropriate inquiries; providing resource materials; developing and coordinating public education programs; serving as the vicinage information and customer service liaison with the public; developing cooperative working relationships with vicinage management and staff to ensure overall quality services for the use of court customers; making recommendations to the Assignment Judge or Trial Court Administrator for improvement in court services to the public; developing and/or providing training relating to customer service and the role of the Ombudsman, compiling, inputting and assessing data from customer service satisfaction surveys; developing appropriate reports, brochures, signage and other informational materials; participating and staffing various local and statewide committees; supervising, mentoring and coaching staff; handling certain librarian duties; and other duties as assigned. Qualifications: Graduation from an accredited college or university with a Bachelor’s degree. Three years of increasingly responsible administrative experience, one of which shall have included experience in planning, organizing and coordinating program or case related activities. Applicants who do not possess the required education may substitute paraprofessional and professional experience on a year-for-year basis. A Master’s degree may be substituted for one year of experience as indicated above. A law degree may be substituted for two years of experience as indicated above. Knowledge of court operations, processes and programs, as well as bilingual skills in English and Spanish would be helpful. Excellent interpersonal and communication skills are desired. Familiarity with and ability to effectively use Microsoft Office Suite applications would also be helpful. Salary: $62,985.82 - $93,953.84. (2006)

LAW LIBRARY DIRECTOR/ADMINISTRATOR OF SELF-HELP CENTER: Trial Courts of Arizona in Maricopa County, AZ. Summary: Oversees all aspects of the Law Library, Self-Service and Family Violence Prevention Centers administration. Duties: Procurement, facilities planning, personnel management, technology matters, problem-solving, and assisting in long-range planning. Reviews, develops and oversees the development and implementation of internal policies and procedures. Prepares and controls the Law Library budget and ongoing expenditures. Compiles data and prepares written reports. Advises Court Administration on technology issues including access to legal information, collection development, and other departmental services. Prepares evaluations and performs supervisory functions for library supervisors and Self-Service Center supervisor. Performs legal research as needed by Court Administration. Represents the Law Library and Self Service Center at departmental meetings. Qualifications: A degree in law from an ABA approved law school or a Bachelor’s degree from an accredited college or university in Library Science plus five years of related experience. A Master’s degree from an accredited college or university in Library Science from an ALA approved university may substitute for two years of the required experience. Salary $57,012 - $81,494. (2006)

PRO PER ATTORNEY – MANAGER OF THE SELF HELP CENTER: Second Judicial District Court-Washoe County. Summary: Under Family Court direction, coordinate the development, implementation and management of a program of informed access for pro per litigants by providing information, form pleadings and other general legal and procedural assistance. Develop, coordinate and conduct educational outreach and support services for Self Help Center Customers. Review, revise and create appropriate generic form pleadings consistent with Nevada law. Participate in local and statewide initiatives concerning access to justice and coordinate Self Help Center services with available community legal and related services. Duties: Work with the Family Court Self Help Center Advisory Committee, to which a Family District Judge is assigned, in developing the programmatic direction of the Center. Exercise direct supervision over clerical staff, volunteers, and interns/externs, including participating in interview process, training and performance reviews, assume management responsibility for the Self Help Center and associated activities. Assume responsibility for the management of the Self Help Center budget along with the Assistant Court Administrator – Family Division and for daily accounting from sales of pro per packets. Provide customer service to pro per litigants through the development and management of a program that will reduce the complexity of the court process, establish an environment of informed access, provide procedural assistance, and reduce economic barriers to the litigant population. Provide legal information, resources, education, and assistance to pro per litigants; ensure that all forms, processes and procedures conform to the Nevada Rules of Civil Procedure, Nevada Revised Statutes and District Court Rules; develop pro per forms and packets. Develop partners in the legal community; direct pro pers to other legal resources within the community. Communicate effectively with clients of differing economic status, cultural backgrounds, and educational levels who are often in crisis or under stress. Communicate effectively with Self Help Center staff and clients regarding the ethical restrictions and perimeters in providing legal assistance. Present talks and lectures to law enforcement and other agencies regarding family court. Maintain program statistics and prepare a variety of technical, statistical and narrative reports, correspondence and other written materials for in-house and public distribution. Qualifications: Graduate of an accredited law school. Must be a Nevada licensed attorney and in good standing with the Nevada State Bar. Must have a minimum of two years of practice in family law and one year of program management experience. (2006)

SUPREME COURT SELFHELP CENTRE COORDINATOR: Court Administration Vancouver Law Courts, Vancouver Centre Area, Court Services Branch. Summary: The Coordinator provides legal information, assistance and referral services to unrepresented litigants who are involved or considering bringing civil actions (including family) in the Supreme Court of British Columbia. Duties: Makes independent decisions in assessing Self Help Centre user needs and manner in which help will be provided. Responds to diverse technical questions and provides information concerning rules, procedures and forms completion. Collects and manages confidential intake information on users and inputs in database to allow for formal evaluation of the Self Help Centre services. Maintains inventory of approved legal pamphlets and brochures available at the Self Help Centre and establishes reorder procedures. Makes Pro Bono and Legal Services referrals and appointments in accordance with financial eligibility criteria established by service providers. Provides assistance using the public access computer terminals at the Self Help Centre and browsing legal research and information resources. Participates in delivering workshops by means of lectures film media and other mediums in providing education and access to justice. Identifies and manages Self Help Centre library materials and resources. Manages Self Help Centre facility to ensure safekeeping of resources and equipment as well as access and use of the public computer terminal workstations. Manages Self Help Centre website and recommends additions or changes to be made. Attend Self Help Centre committee operational meetings and provide input on continual improvement of business practices and procedures. Qualifications: Secondary school graduation or equivalent, preferably supplemented by course in law, business or public administration, or an equivalent combination of education and experience. Minimum two years working with Court Registry related documentation and processes. 50 wpm keyboarding speed. Good working knowledge of computers (Windows, word processing and electronic mail systems). Work independently using initiative, tact, diplomacy and sound judgment with minimal supervision or direction. Communicate effectively and professionally with the judiciary, legal profession, government agencies and general public, both verbally and written. Communicate effectively with a broad diversity of users who may be difficult, upset, abusive, demanding and in some instances potentially violent. Interpret Supreme Court Rules, related provincial and federal statutes and regulations, court orders, policies and procedures. Effective interviewing and probing skills in trying to determine nature and scope of issues facing unrepresented litigants and how best to assist. A sound understanding and application of the principles governing the provision of legal information as opposed to legal advice and how to effectively communicate these limits to users. Maintain strict confidentiality and impartiality. (2006)

COURT SELF HELP CENTER CLERK: Lancaster County Law Library, Lancaster, PA. Summary: This is a specialized clerical position overseeing the daily operation of the Court Self Help Center. Duties: Answer questions and educate potential self -represented litigants about materials and resources available in the center; distribute appropriate brochures and information packets; collect money for sale of packets. Handle daily correspondence by mail and e-mail; prepare information and referrals as appropriate. Provide information about Lawyer Referral Service and other available legal services, mediation services and appropriate community resources and services. Document use of Center, including keeping statistics on number of packets sold and number of referrals made. Maintain stock of printed materials. Reconcile cash register after each shift; deposit cash and checks daily. Lock office and turn off equipment after each shift. Perform related duties as required. Qualifications: Education equivalent to completion of high school; one year of clerical experience in an administrative, governmental, judicial or law related setting, OR any combination of acceptable education and experience which has provided the knowledge, skills, and abilities cited above. Ability to communicate effectively with different types of people. Ability to handle and manage money accurately. Ability to work independently. Ability to answer phone, make recommendations, and follow up with information as necessary. Ability to effectively use a computer. Core Competencies: Communication: Personal responsibility to give and receive information and feedback in order to provide a more complete result. Interpersonal: The ability to demonstrate respect for and awareness of others, good judgment in responding to conflict, and flexibility to adapt to changes in one’s work environment. Accountability: The ability to contribute one’s very best to the County with a focus on continuous improvement and excellence. Customer Focus: The ability to understand and anticipate customer wants and resolve customer needs. (2006)

ASSISTANT FAMILY LAW FACILITATOR: Superior Court in Contra Costa County, California. Summary: Assistant Family Law Facilitator positions serve in support of the courts new Family Law Expansion project. The Family Law Expansion project is designed to provide expanded services to family law litigants. Duties: The individuals appointed to these positions will perform a wide variety of duties under the supervision of the Family Law Facilitator including but not limited to: providing educational materials to parents regarding the process of establishing parentage; establishing, modifying and enforcing child and spousal support in the courts; distributing necessary court forms and voluntary declarations of paternity; providing assistance in completing forms; preparing support schedules based upon statutory guidelines; providing referrals to the local child support agency, Family Court Services and other community agencies and resources that provide services for parents and children; mediating issues of child and spousal support and the maintenance of health insurance; drafting stipulations agreed to by all parties; preparing orders after hearing and judgments; preparing tentative rulings; reviewing paperwork, examining documents and advising the judge on the readiness of cases; and performing other duties at the direction of the Family Law Facilitator. Qualifications: Possession of a law degree from an accredited law school. Law courses taken and successfully completed in the areas of family law and California community property law are highly desirable. Membership in the State Bar of California by no later than June 30, 2006. (Note: a person appointed who does not possess Bar membership by June 30, 2006, will not be eligible for continued employment). Work experience in the practice of family law (as an attorney or in another capacity) is highly desirable. Salary: $51,628.17 - $62,754.43 annually. (2006)

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FAMILY LAW FACILITATOR: Orange County, California. Summary: The Family Law Facilitator, specializes in family law and has direct contact with litigants. This position differs from the Research Attorney series whose primary duties are to perform legal research or judicial officers. The Family Law Facilitator also supervises a staff of attorneys, paralegals, and clerical support. Under general direction, this single position classification is responsible for providing services mandated by Family Code 10000-10015 which includes the development, planning, implementation, and administration of a family law program to provide services to litigants not represented by counsel. Incumbents facilitate and expedite family law program services such as providing assistance in completing court forms and providing educational materials , as well as other services related to Family Law proceedings, without representing any party or creating attorney-client relationships. Duties: Plans, implements, and administers family law program activities consistent with applicable statute. Develops and implements operational policies and procedures consistent with court policy, local and state court rules. Designs and conducts clinics/classes for litigants unrepresented by counsel in Family Court for the purpose of enabling the litigants to self-represent in family law matters such as child and/or spousal support and child custody and/or visitation. Provides educational materials to parents concerning the process of establishing parentage and establishing, modifying, and/or enforcing child and spousal support in courts. Distributes necessary court forms, such as voluntary declarations of paternity. Provides information in completing child support, paternity, or other court forms. Prepares child and/or spousal support schedules based upon statutory guidelines using specialized software programs. Provides information and assistance on child support, spousal support, and paternity issues. Qualifications: Active membership in the State Bar of California. Three or more years' post-Bar experience in the practice of family law and mediation of family law disputes; or two years as a Research Attorney for a California Trial Court, with demonstrated application of the required knowledge and abilities related for family law matters. Salary: $76,107.20-$102,460.80. (2005)

FAMILY LAW ATTORNEY: County of Los Angles, California. Summary: Under guidance from the Family Law Facilitator, the Family Law Attorney assists in planning, coordinating and implementing programs, activities and policies for the Family Law Facilitator's Office. The Family Law Attorney trains, evaluates, and supervises the paralegal and administrative support staff; coordinates facility, security and automation needs fro the Family Law Facilitator's Program at various Court locations and provides legal services mandated by the California Family Code Sections 10000- et seq. Duties: Manages and supervises assigned Paralegal staff at Family Law Information Centers throughout the County. Reviews the work performed by paralegals for technical accuracy. Assists in planning, implementing, and administering established policies and procedures and functions consistent with legal, court and departmental requirements. Assists paralegals in the day-to-day preparation of documents for pro per litigants; answers legal and procedural questions. Assists in developing bar and community outreach programs for unrepresented and financially disadvantaged litigants. Qualifications: Graduation from an accredited law school; forty hours of training in mediation techniques and approaches, including training in domestic violence and a member of California State Bar in good standing and five years admission to practices law before the Supreme Court of the State of California and three years experience as a family law attorney. Salary: $6,122.09- $7, 605.45 monthly. (2005)

PRO SE DIRECTOR: Family Court, Wilmington, Delaware. Qualifications: Current member of the Delaware Bar. Experience with Delaware law as it relates to the jurisdiction of Family Court. Experience in developing informational resources in conjunction with training programs. Able to communicate effectively. Salary range is $41,902 minimum, $52,377 midpoint and $62,852 maximum. (2005)

PRO SE COORDINATOR: Iowa Legal Aid, Des Moines, Iowa. Duties: The Coordinator will have wide range of responsibilities dealing with the planning, research and development of pro se resources in coordination with the judicial and legal communities in Iowa. The project will also focus on the technology best suited for the public’s use of on-line pro se resources. The project will include work with national groups involved in self-help projects in other states. The individual will represent Iowa Legal Aid at national training events dealing with these issues. The project will also involve work with Iowa Legal Aid’s Managed Pro Se Project, developing resources to post on appropriate web sites. It is expected that the position will be located in Iowa Legal Aid’s office in either Des Moines, Iowa City or Cedar Rapids and continue for a period of at least one year. Qualifications: Applicants for the position should have a license to practice law in the state of Iowa and preferably experience working with the judicial branch or providing legal services to low-income Iowans. A background in the use of web based and document assembly technology is also desired. (2005)

PRO SE PROJECT SUPERVISING ATTORNEY: Rockville, Maryland. Summary: An employee in this class performs a variety of legal and administrative duties associated with the provision of legal assistance to litigants who are proceeding in Family Law matters without legal representation. Employee is expected to have a thorough knowledge of Maryland Family Law and Rules of Procedure, federal law as it applies to family matters, uniform interstate laws, local Family Division services, policies and procedures, as well as resources and referrals for pro se litigants and indigent persons. Employee is expected to have a thorough knowledge of office practices, and make independent decisions in dealing with the public and employees. The incumbent of this position reports directly to the Family Division Coordinator and is ultimately responsible to the Court Administrator. Duties: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Directly manage and supervise the Pro Se Project Attorneys and Legal Assistant and carry out supervisory responsibilities in accordance with the Court’s business practices and policies including, but not limited to, interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Perform all administrative duties relating to personnel issues, i.e., manage leave and attendance schedule, approve leave and verify timesheets; manage staff performance, complete performance evaluations; communicate with staff office procedures, policy changes and information from management; resolve problems, complex issues or conflicts which may arise among employees. Attend and participate in meetings to discuss various court-related issues including, but not limited to, differentiated case management/quality control, procedural changes and employee issues. Provide advice, legal counseling or general legal information to pro se litigants and applicants regarding divorce, separation, annulment, custody, visitation, child support, alimony, marital property, and domestic violence, as well as procedural rules and practices. Assist litigants with the preparation and filing of Pro Se Domestic Relations Forms, and other pleadings that have been approved for use in the Family Division. Provide referrals for other services or organizations, as well as other legal sources, such as the Montgomery County Bar Association Pro Bono Program, Lawyer Referral Service, and Legal Aid, as well as Internet websites designed to assist self-represented litigants. Identify domestic violence or child abuse and neglect issues and make referrals where appropriate. Review individual intakes to determine eligibility, including financial, for services. Educate pro se litigants about proper courtroom etiquette, what to expect in court, and the flow of their case through the system. Provide information to applicants regarding emergency or ex-parte proceedings. Communicate effectively with clients of differing economic, cultural backgrounds and educational levels who are often in crisis or under stress. Cooperate with colleagues and other court staff to provide a high level of customer service to the general public. Apply Rules of Professional Conduct, confidentiality, privilege and conflict of interest rules at all times to the provision of limited legal services to self-represented litigants. Prepare monthly and quarter statistical reports; audit intake data. Transport court files from one department to another within the Court. This job description reflects management’s assignment of essential functions. It does not prescribe or restrict additional various diversified tasks and assignments that may be required by the Judicial Officers and/or Court Administrator. Qualifications: Member of Maryland Bar, with two (2) years of litigation experience in Family law. Two (2) years supervisory experience including team building, mentoring and human resources management in the areas of staffing, recruitment, and employee training and development, for a mid-size organization. Expertise in the application of Maryland Family Law statutes and the Maryland Rules of Procedure is mandatory. Proficiency in Spanish is preferred. Proficiency in computer systems and word processing, database and spreadsheet programs are required. Starting Salary Range: $55,000-$65,000. (2005)

PRO SE CASE MANAGER: Colorado. Summary: Assist pro se litigants in the effective and efficient processing of court cases while educating pro se litigants on court statutes, rules, policies and procedures within legal limitations to ensure that court cases are handled properly and expeditiously. The Pro Se Case Manager classification is distinguished from other classifications due to working with a specialized population of pro se litigants who represent themselves in court in order to effectively process court cases and minimize impact of pro se litigants on courtroom personnel and clerk’s office. The person in this position is responsible for communicating to pro se litigants that they are representing themselves in all aspects of their court cases. Duties: Provides information to pro se litigants regarding state statutes, courtroom statutes, rules, policies and procedures. Assists pro se litigants in effectively processing court cases through interactions in person or over the telephone. This includes explaining and assisting in the completion of forms. Determines and communicates appropriate forms needing filed by pro se litigants. Explains scheduling hearings and mediation, status checks, and general follow-up. Also explains court limitations to pro se litigants. Provides detailed customer service to Pro Se litigants to assist in case processing to ensure implementation of proper procedures and eliminate unnecessary delays in the courtroom. Provides customers with instructional packets explaining contents and answers questions from pro se litigants. Acts as liaison between pro se litigants and Clerk of Court office personnel. Reviews procedures and recommendations from Clerk of Court personnel, judges and magistrates to improve court representation and case processing advice provided to Pro Se Litigants. Follow-up with outside agencies, courtroom personnel and internal offices to check on case progression. Corresponds with pro se litigants who are inmates seeking modification of court orders making arrangements with the case managers for their telephone testimony. Educates pro se litigants on courtroom procedures and policies within legal limitations. Attends meetings and training as required. Performs other duties as assigned. Qualifications: Bachelor's degree (B.A.) from an accredited four-year college or university with major course work preferably in the legal administration, criminal justice, sociology, social work or related field and one year of legal experience working in a court setting or possession of a paralegal certificate. An Associate's degree in paralegal or a paralegal certificate and two years of legal experience working in a court or law office setting. (2005)

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