National Center for State Courts

 

Improving Justice through Leadership
and Service to the Courts

      

  
          

Current Employment Opportunities

IT Positions Main

Other IT Job Descriptions

The positions listed in this database are NOT current job openings.

INFORMATION TECHNOLOGY SPECIALIST: District of Columbia Courts, Information Technology. Washington, DC. Summary: The incumbent of this position serves as Intranet and Internet Web Master for the Information Technology Division of the DC Courts. Duties: Serves as the web design, development, and administration specialist playing a key role in using technical and functional expertise to maintain and improve the Courts’ delivery of information through its web sites to its audiences. Performs functional requirements analysis and technical design activities in order to support web information architecture efforts and develop, deploy, maintain, and update web sites and web applications as required to satisfy business goals and objectives. Under minimal supervision, creates blueprints, wireframes, site maps, schematics, process maps, feature lists, mockups, visual specifications, working prototypes, content inventories and other artifacts to describe the intended user’s on-line experience. Collects, inventories, tracks, updates, and seeks approval for formal static and dynamic content accessible view Courts’ web sites. Ensures the Courts adopt industry best practices to create user-friendly web applications and adhere to 508 Compliance and other standards for user accessibility. Monitors performance, functionality, security and integrity of D.C. Courts web sites and web applications, and troubleshoots and resolves technical problems with the design and delivery of web based business services. Qualifications: A bachelor’s degree in management information systems, computer science, or a related field plus three years of experience in information systems and technology designing, developing and administering websites and web applications including at least two years hands-on experience programming using JSP, HTML, CSS, and JavaScript.  Salary: $89,033 - $115,742 (2011).

COMPUTER TECHNICIAN I: Colorado Judicial Branch. Pueblo, CO. Summary: This position provides computer installation, maintenance and support.  The Computer Technician I manages and maintains accurate documentation of assigned tasks/issues in JBITS help desk software, documentation of hardware and software inventory within assigned region in JBITS inventory software, and documentation of system and network user accounts, among other duties.  We are seeking applicants who want to contribute in continuing to make the Judicial Branch the ‘employer of choice’ in Colorado.  In addition, our desire is to hire professionals who consistently demonstrate integrity, embrace change, and contribute to the bottom line success of their smaller work team and the larger goals of the organization. Install/maintains PCs, software, peripheral devices and digital recording equipment according to JBITS’ standard procedures. Duties: Maintain accurate documentation of assigned tasks/issues in JBITS help desk software. Manage/maintain accurate documentation of hardware and software inventory within assigned region in JBITS inventory software. Manage/maintain accurate documentation of system and network user accounts. Demonstrates basic network troubleshooting of LAN/WAN connectivity issues and coordinates with appropriate JBITS staff for problem resolution. Follows department standards, procedures and reports observed security issues/ breaches to an immediate supervisor. Demonstrates initiative in learning department standards and procedures. Promptly address reported issues by professionally prioritizing and communicating with the client about issue status and resolution. Completes tasks within specified deadlines. Attends meetings and training as required. Performs other duties as assigned. Qualifications: Graduation from a four year college or university or an associate degrees in computer science, programming or related field. Salary: $3,788 - $5,076/month (2011).

HELP DESK SUPPOR SPECIALIST: United States Court of Appeals, Eleventh Circuit. Jacksonville, FL. Summary: The Help Desk Support Specialist will report to the PC Systems Manager with reviews conducted by the Assistant Circuit Executive for Information Technology. This is a new position created to perform end user support activities in chambers and all court units of the circuit court (local and remote locations in Alabama, Florida, and Georgia). The specialist will provide help desk, technical, and end user support and for performing all automation support services necessary to assist local end users in the performance of their jobs. Duties: Answer information technology (IT) help desk telephone and record calls for service; perform routine troubleshooting to correct customer’s problem and follow up until solution is found. Recommend or perform remedial actions to correct problems. Respond to inquiries concerning systems operation and diagnoses system hardware, software and operator problems. Instruct users in use of equipment, software and provide manuals as needed. Inspect personal computer equipment; prepare computer systems and peripherals for delivery to end users. Coordinate the repair and/or replacement of computer equipment such as computers, printers, or fax machines. Load, install or assist in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives. Coordinate set-up and troubleshooting of audio visual equipment for teleconferences, presentations, and courtroom sessions. Travel within the Eleventh Circuit (Alabama, Florida, Georgia) and to remote sites as needed to provide automation support. Qualifications: A minimum of two years of experience with troubleshooting, repair and installation of automation hardware and software, including at least one year equivalent at CL 24 level. Salary: $37,941 - $61,709 (2011).

WEB ADMINISTRATOR: Colorado Judicial Branch. Denver, CO. Summary: The Website Administrator position creates and manages a web site that effectively and efficiently communicates essential information about the Colorado Judicial Branch to Judicial Officers, employees, related agencies and the public.  Duties: This position plans, administers, and implements statewide intra and Internet programs and projects, serves as project leader for the development, implementation and maintenance of new internet-based policies, procedures and programs within the state court system; develops training for new policies and procedures.  In addition, this position works with content providers to ensure the timelines, accuracy, and quality of all information posted on the web site. Create, manage and maintain a web site that effectively and efficiently communicates essential information about the Colorado Judicial Branch to Judicial Officers, employees, related agencies and the public. Plans, administers, and implements statewide intra and Internet programs and projects. Serves as project leader for the development, implementation and maintenance of new internet-based policies, procedures and programs within the state court system; develops training for new policies and procedures. Work with the Communication Unit to create an appropriate image and understanding of the Colorado Judicial Branch through its web site. Reviews and evaluates practices, functions, programs, work methods, relationships between various organizational units and program performance; increases efficiency and effectiveness of state court systems. Work with content providers to ensure the timelines, accuracy, and quality of all information posted on the web site. Develop and maintain ColdFusion content management system to ensure a secure and user-friendly environment for updating and maintaining the sites. Be able to configure and maintain all aspects of a secure Cold Fusion web server and SQL database server. Compiles and analyzes information collected; verifies accuracy of information; identifies issues and problems; ADA compliance issues;  formulates recommendations that will encourage change within the state court system. Prepares form and procedures based upon research and evaluation of issues and problems. Establishes response procedures designed to address internal and external requests for information. Create and maintain a web site that is visually appealing and easy to navigate. Excellent written and verbal skills to respond to requests. Act as primary respondent to questions coming in through the website in the “comments” section. Facilitates periodic meetings among all contributors to the website. Attends meetings and training as required. Performs other duties as assigned. Qualification: Graduation from an accredited college or university with a BS or BA in business, computer science, or graphic arts and two years experience in website development. Knowledge of the court system is highly desired. Website development experience beyond the minimum requirement may substitute for the required education on a year for year basis. Salary: $4,285 - $5,745/month (2010).

PC SUPPORT COORDINATOR: Colorado Judicial Branch. Denver, CO. Summary: This position determines work schedules for all JBITS computer technicians, ensures quality control, installs, maintains and repairs computers and software, among many other related duties. Duties: Determines work schedules for all IIS computer technicians. Completes/certifies time sheets for all computer technicians. Works in the field with IIS computer technicians to ensure quality control. Schedules the hardware help desk, and is responsible for monitoring open issues. May be asked to coordinate activities with the Information System Security Officer. Installs personal computers and software, and peripheral devices (e.g., printers, scanners, etc) according to IIS standards. Is responsible for successfully migrating data/information from the decommissioned device to the new device. Maintains/repairs personal computers and peripheral devices to a component level.  Coordinates installation and maintenance activities with the local client in advance. Provides users with both phone/on-site support for PC and peripheral device questions (other than configuring operating systems and software applications, the computer technician position is not required to provide training on application software—this should be coordinated with the information system specialists). Maintains digital recording devices in the courtrooms. Prepares and maintains computer hardware inventory. Prepares and maintains computer software/operating systems inventory and updates. Responsible for maintaining security updates for: operating system, application software, and client level anti-virus software. Reports security issues/observations/breaches to their immediate supervisor. Maintains connectivity to host servers from the client. Must maintain accurate records/documentation of problem issues in the IIS problem reporting system. May create, modify and delete user IDs and reset passwords at the system/network levels. May require the ability to install/configure and maintain network devices (e.g., routers, switches, CSU/DSU, hubs, etc). May be required to install and maintain hardware/software on system servers (e.g., Intel, AS/400, etc). Must maintain accurate records/documentation of problem issues in the IIS problem reporting system. Must prioritize and escalate Priority 1 issues appropriately. Must follow all IIS standards and procedures. Attends meetings and training as required. Performs other duties as assigned. Qualifications: Graduation from a two or four year accredited college/university, and/or at least five years of computer technician experience. Salary: $4,847 - $6,499/month (2010).

COMPUTER TECHNICIAN I: Colorado Judicial Branch. Durango, CO. Summary: The Computer Technician I manages and maintains accurate documentation of assigned tasks/issues in JBITS help desk software, documentation of hardware and software inventory within assigned region in JBITS inventory software, and documentation of system and network user accounts, among other duties. Duties: Install/maintains PCs, software, peripheral devices and digital recording equipment according to JBITS’ standard procedures. Maintain accurate documentation of assigned tasks/issues in JBITS help desk software. Manage/maintain accurate documentation of hardware and software inventory within assigned region in JBITS inventory software. Manage/maintain accurate documentation of system and network user accounts. Demonstrates basic network troubleshooting of LAN/WAN connectivity issues and coordinates with appropriate JBITS staff for problem resolution. Follows department standards, procedures and reports observed security issues/ breaches to an immediate supervisor. Demonstrates initiative in learning department standards and procedures.  Promptly address reported issues by professionally prioritizing and communicating with the client about issue status and resolution. Completes tasks within specified deadlines. Attends meetings and training as required. Qualifications: Graduation from a four year college or university or an associate degree in computer science, programming or related field. Salary: $3,788 - $5,076/month (2010).

BUSINESS INTELLIGENCE DEVELOPER: Colorado Judicial Branch. Denver, CO. Duties: Responsible for system design, implementation, and administration of all components that make up the IBM Cognos Business Intelligence infrastructure to include designing, developing, and training in the areas of Report Studio, Query Studio, Analysis Studio, and Metrics Studio. Strategically design and implement data warehouse concepts such as data marts and data stores using IBM DataStage, while utilizing IBM Cognos to produce Business Intelligence solutions for Judicial and other State agency consumers. Qualifications: Candidate will have graduated from an accredited college or university with a Bachelor of Science in Computer Science or Computer Information Systems with two years experience in SQL and DB2 relational database design. Salary: $5,608 - $7,515/month.

INFORMATION TECHNOLOGY TECHNICIAN (I): United States Bankruptcy Court, Northern District of New York. Albany, NY. Duties: Assisting with networking administration and performance monitoring; assisting with performing back-ups on all systems; installation of hardware and software; trouble-shooting and repairing day to day user problems; performing basic repairs on PC equipment and performing other duties as assigned. Travel to district offices located in Syracuse and Utica, NY may be required. Qualifications: The incumbent must be a high school graduate or equivalent, with education beyond high school preferred. Technical skills which may include experience with Suse Linux; Novell Lan/Wan communications (TCP/IP); Windows Server 2008; Windows 7, Lotus Notes, WordPerfect, Adobe Acrobat, Microsoft Office and other related applications are desirable. Thorough knowledge of computer processes and capabilities, including programming languages and data base management; good knowledge of word processing software and the ability to adapt it to local needs; ability to perform routine hardware maintenance and repair; and experience in computer equipment analysis, configuration and installation. The incumbent should have a general understanding of automation terminology and methodology, including the completion of computer project assignments which involve systems analysis, design, and programming. Salary: $31,009 - $34,356 (2010).

IT SPECIALIST – APPLICATION DEVELOPMENT MANAGER: Information Technology, Career Service, District of Columbia Courts. Washington, D.C. Summary: The incumbent of this position serves as the technical leader in Application Development for the Information Technology Division of the DC Courts. Duties: The position would be part of the application development group and would perform duties as follows: Manage and mentor application development staff in areas of applications and reports development; design, maintain, and support applications and corresponding environments; translate functional requirements to technical requirements; perform complex design and development in one or more highly specialized areas such as architecture and integration; participate in all phases of software development processes for Court systems to assure adequacy of design and compliance with technical standards; adhere to established coding standards and propose process improvements; work closely with other technical and non-technical groups and Senior Management to contribute to overall IT strategy; troubleshoot and perform technical support to multiple applications within the Court; assign tasks within application development team to guaranty product quality and timely delivery; participate in application development staff performance plans and appraisals; and assess the impact of new legislation and policies, changing program and business requirements, shifts in resource availability, emerging technology, and other developments on assigned activities. Qualifications: Bachelor’s degree in Management Information Systems, Computer Science, or other related field plus six (6) years of experience in information systems and technology utilizing Oracle Development tools including at least three (3) years supervisory experience of technical staff. Master’s degree preferred. Salary: $105,211 - $136,771 (2010).

COMPUTER TECHNICIAN I: Colorado Judicial Branch. Denver, CO. Summary: This position provides computer installation, maintenance and support. The Computer Technician I manages and maintains accurate documentation of assigned tasks/issues in JBITS help desk software, documentation of hardware and software inventory within assigned region in JBITS inventory software, and documentation of system and network user accounts, among other duties.  Duties: Install/maintains PCs, software, peripheral devices and digital recording equipment, according to JBITS’ standard procedures; Maintains accurate documentation of assigned tasks/issues in JBITS help desk software; Manage/maintain accurate documentation of hardware and software inventory within assigned region in JBITS inventory software; Manage/maintain accurate documentation of system and network user accounts; Demonstrates basic network troubleshooting of LAN/WAN connectivity issues and coordinates with appropriate JBITS staff for problem resolution; Follows department standards, procedures and reports observed security issues/breaches to an immediate supervisor; Demonstrates initiative in learning department standards and procedures; Promptly address reported issues by professionally prioritizing and communicating with the client about issue status and resolution; Completes tasks within specified deadlines; Attends meetings and trainings as required. Qualifications: Graduation from a four year college or university or an associate degree in computer science, programming or related field. Salary: $3,788 - $5,076/month (2010).

INFORMATION TECHNOLOGY DEPUTY DIRECTOR: Information Technology Division, State Court Administrator’s Office, Minnesota Judicial Branch. Saint Paul, MN. Summary: The Deputy Director will work in partnership with the Chief Information Officer (CIO) to direct the operations of the Information Technology Division of the Minnesota State Court System which serves all divisions of the Minnesota courts, including over 87 county trial court facilities and court administrative offices. Participate in the management of daily operations of the Information Technology Division in order to meet strategic goals and remain within budget.  Articulate and promote the Minnesota Judicial Branch vision of state and local criminal justice system integration to the MN criminal justice community and the legislature. Communicate strategic direction to ITD managers and staff.  Prioritize competing projects and initiatives. Supervise staff including subordinate managers. Oversee service management initiatives.  Manage the Branch Technology Architecture. Monitor IT Division budget and report budget status.  Report activities of the office to the CIO and Deputy State Court Administrator.  Prepare budget requests and submit to Finance Division. Supervise the efforts of the division managers and staff to accomplish their business goals and serve the Minnesota State Courts.  Assist managers with Human Resources plan and issues. Oversee application portfolio development and implementation activities.  At the direction of the CIO, attend justice agency meetings representing the Minnesota Judicial Branch interests. Work with Judicial Districts on technology needs and budget issues. Staff Technology Investment Plan (TIP) committee meetings.  Assess issues and service satisfaction of the appellate courts, district courts, and State Court Administration Division Directors. Evaluates recommendations and makes vendor choice decisions for major technology projects. Qualifications: Possession of a Bachelor’s degree from an accredited college or university in computer sciences, business, public administration, or related field. Master’s degree preferred. Considerable experience in the field of Information Technology, including at least 5 years of progressively responsible IT supervisory experience. 2010.

COMPUTER TECHNICIAN II: Colorado Judicial Branch. Denver, CO. Summary:  This position provides computer installation, maintenance and support. Duties: The Computer Technician II maintains accurate documentation of assigned tasks, manages accurate documentation of hardware and software inventory within the assigned region, and demonstrates a high level of knowledge of department standards and procedures, among other duties. Qualifications: Graduation from an accredited college or university or associate degree in computer science, programming, or related area and one year of experience as a Computer Technician in the Colorado Judicial Department or two years similar experience outside the department. Salary: $4,285 - $5,745/Month (2010).

INFORMATION TECHNOLOGY SPECIALIST – DBA/WEB MANAGER: District of Columbia Courts, Information Technology Division. 500 Indiana Ave, NW, Washington, D.C. Summary: The incumbent of this position serves as the senior technical leader in database management and web development for the Information Technology Division of the DC Courts. Duties: Establishes, maintains, supports and upgrades databases and their associated architecture and environment. Performs complex design and development in one or more highly specialized areas such as databases, operating system, architecture and integration. Participates in all phases of software development processes for court systems to assure adequacy of design and compliance with technical standards. Provides technical supervision of contractors employed by the court to implement database systems. Works independently or with contractor support to design and administer state-of-the-art prototype and production databases, making use of Commercial, Off-the-Shelf (COTS) products where possible. Performs physical data modeling, creation, normalization, loading, performance tuning and monitoring of the databases. Builds and maintains data dictionaries, data models, metadata repositories and other data management tools. Provides supervision and support to the web development staff for web-based projects, software installations, upgrades, and other maintenance activities. Perform installations, upgrades, configurations and patch applications for database and web application environments. Qualifications: A bachelor's degree in management information systems, computer science or a related field plus six (6) years of experience in information systems and technology utilizing database systems including at least three (3) years supervisory experience of technical staff. Master’s degree preferred. Salary $105,211 - $136,771 (2010).

INFORMATION TECHNOLOGY SPECIALIST: Information Technology. 500 Indiana Ave, NW, Washington, DC. Summary: The incumbent will serve as a senior application analyst/programmer in support of client/server and browser applications with an emphasis on requirements and task management. The incumbent must be able to work both independently and as part of a team. Duties: Responsibilities include, but will not be limited to: performing high-level analysis to determine the feasibility and cost/benefit of a request; gathering requirements and performing business and system analysis in support of user requests; creating and maintaining requirements documents and specifications as deemed necessary by the request; performing data analysis in support of user requests; creating solutions that support current application and strategic direction standards; and, designing and developing solutions that meet the user specifications. Qualifications: A bachelor’s degree in systems engineering, computer science, business administration, or a related field of equivalent practical professional experience. Minimum 6 years experience of working in Information Technology Systems environment in analyzing requirements and writing system specifications. Equivalent levels of relevant education or experience may be substituted. Prior experience in collecting structured requirements is a must. Experience in leading IT projects is a plus. Expertise in business intelligence and reporting tools such as Oracle Reports and Discoverer is preferred. Experience working with CASE Tools, preferably Rational suite, is a plus. Salary: $86,927 - $113,007 (2009).

INFORMATION TECHNOLOGY SPECIALIST (APPLICATION DEVELOPMENT MANAGER): District of Columbia Courts, Information Technology. Washington, D.C. Summary: The incumbent of this position serves as the technical leader in Application Development for the Information Technology Division of the DC Courts. Duties: The position would be part of the application development group and would perform duties as follows: Manage and mentor application development staff in areas of applications and reports development; design, maintain, and support applications and corresponding environments; translate functional requirements to technical requirements; perform complex design and development in one or more highly specialized areas such as architecture and integration; participate in all phases of software development processes for Court systems to assure adequacy of design and compliance with technical standards; adhere to established coding standards and propose process improvements; work closely with other technical and non-technical groups and Senior Management to contribute to overall IT strategy; troubleshoot and perform technical support to multiple applications within the Court; assign tasks within application development team to guaranty product quality and timely delivery; participate in application development staff performance plans and appraisals; and assess the impact of new legislation and policies, changing program and business requirements, shifts in resource availability, emerging technology, and other developments on assigned activities. Qualifications: Bachelor’s degree in Management Information Systems, Computer Science, or other related field plus six (6) years of experience in information systems and technology utilizing Oracle Development tools including at least three (3) years supervisory experience of technical staff. Master’s degree preferred. Equivalent levels of education or experiences in the computer science field may be substituted. Supplemental ranking factors: The following factors will be used to rate your qualifications for the position. Please describe experience, training or education that indicates your level of qualification for each factor: 1) Knowledge of and experience with the Oracle database system, version 8i to 10g, Application Server 10g and Development Tools, such as, Oracle Discoverer, Oracle Forms and Oracle Reports, and utilize these tools to create enterprise level reports; 2) Ability to effectively manage, organizes, direct and evaluate professional staff in development, implementation, maintenance and operation of information systems technologies; 3) Experience in writing complex Oracle SQL statements and efficient PL/SQL stored procedures in client/server and web-based environments; 4) Ability to manage multiple concurrent tasks; ability to work independently or in a group to accomplish a task; ability to manage time effectively to meet deadlines on assigned tasks; ability to manage small projects and; 5) Excellent oral skills are required to facilitate effective and productive meetings, manage customer expectations, present customer with the analysis findings; excellent written skills are required to create meaningful documents appropriate for the intended audience. Salary: $102,721 - $133,543. (2009)

ELECTRONIC MONITORING TECHNICIAN: Social Services, District of Columbia Courts. Summary: The incumbent installs and removes electronic monitoring equipment in the probation office and in the homes of juvenile offenders. Performs community outreach. Duties: Provides troubleshooting support, monitors equipment malfunctions and makes technical adjustments to the electronic devices, as needed. Monitors compliance and reports curfew violations to the supervising probation officer. Maintains records and documentation of all monitoring related activities. Orientates clients regarding the use of equipment. Maintains inventory records, and orders and returns equipment, as needed. Performs general maintenance, cleans, services and maintains monitoring equipment. Qualifications: A high school diploma or GED and three (3) years of general office experience, preferably in a court, social services agency or other relevant setting. This position additionally requires the possession and maintenance of a valid motor vehicle operator’s permit and the ability to obtain a District of Columbia Government Vehicle License. Please submit copies of your Motor Vehicle Operator’s Permit and your most recent performance evaluation with your application. This position may require flexible work hours, including evenings, weekends and/or on-call schedules.Operates program vehicles in the performance of monitoring duties, for the transportation of youth and delinquency prevention monitoring. Salary: $41,210 - $53,574. (2009)

MAIL CLERK DRIVER:  Information and Telecommunications, District of Columbia Courts. Duties:  Incumbent is responsible for the daily pick-up, opening, sorting and routing of all Information & Telecommunications Branch mail, and the pick-up and delivery of sensitive mail to various other government and non-government agencies in the DC area, such as US Congress, US Supreme Court and the Administrative Office of the US Courts. Maintains and submits route trip records to Mail Room Supervisor. Qualifications: A high school diploma or General Equivalence Diploma (G.E.D.) and at least one (1) year of clerical experience. Knowledge of computer software such as Windows-based word- processing software and Excel spreadsheets. This position additionally requires the possession and maintenance of a valid motor vehicle operator’s permit. Please submit copies of your high school diploma or G.E.D. certificate, your Motor Vehicle Operator’s Permit, and your most recent performance evaluation, if available, with your application. Salary: $33,269 - $43,251. (2009)

EXECUTIVE SUPPORT SPECIALIST: Information Technology Office, AOC, Trenton, New Jersey. Summary: The New Jersey Judiciary is seeking an Executive Support Specialist with strong organizational skills to provide administrative assistance to the Director of Information Technology, Assistant Director of Application Technology and four Court Executive 2B titles. Duties: The selected individual will handle correspondence and mailing; compose correspondence; schedule staff and senior management meetings, prepare meeting minutes; screen telephone calls and/or visitors; create agendas for special events.  The selected individual will also report staff time; and perform other administrative support duties as required. Qualifications: Five years of experience in an office environment performing a variety of office support services and administrative secretarial work including project and administrative coordination.  Successful completion of a clerical training program with a minimum of 700 classroom training hours may be substituted for one year of the experience indicated above.  Court work must include typing skills, methods, and procedures; other courts may include, but are not limited to, office procedures, word processing, and business English.  Certification of successful completion of the Department of personnel, HRDI Support Specialist Program may be substituted for six months of the required experience.  Semester hour credits from an accredited college or university may be substituted for the required experience on a year for year basis.  Thirty semester credit hours equal on year of experience. Salary: $43,623 - $70,755 (2008)

INFORMATION TECHNOLOGY CONSULTANT: Court Administration/Information Technology Division, Circuit Court, Upper Marlboro, MD.  Summary: The Information Technology Consultant is responsible for assessing the overall court’s information technology system. Duties: The incumbent provides direct consultative support and training to staff on information technology-based systems, court applications software, multimedia, database resources, network support, hardware consultation and application support.  Provides consultative support and services to the Court Administrator, Deputy Court Administrator, and the Director of Information Technology to ensure problem resolution, system/data access, and optimal system performance. Provides consultative support to users in the development or use of applications, software packages, and their features. Evaluates applications, networks, databases, and other systems.  Provides advice and assessment on staffing need. Provides technical advice and expertise in the evaluation, purchase, upgrading, and maintenance of software and/or hardware resources.  Advises the Circuit Court in the selection of available software, hardware and/or database systems, and resources to meet their needs. Recommends alternatives to meet identified needs, may participate in needs assessments and evaluates potential purchases for compatibility with existing systems.  Evaluates databases to ensure that data sources are accurate and readily accessible to the user community.  Analyzes and defines data requirements; monitors, analyzes, and verifies data to ensure integrity. Must interact professionally with Judges, Public Officials, Court Personnel, and other court-related agencies. Performs tasks and other duties that may not be specially listed in the class specification but which are within general occupational category. Qualifications: Graduation from college (a Masters is a PLUS) with education in computer science, information systems, educational technology or related fields and supplemented by two (2) years experience. Ability to apply consultative skills to assess user needs.  Knowledge of information technology systems and/or applications, including multimedia environments, access procedures, networks and/or databases. Knowledge of system utilities, features, installation and maintenance procedures, general operation and network administration, software packages and data administration principles and techniques.  Ability to analyze data requirements and research data availability and access methods.  Have excellent oral and written communication and interpersonal skills.  Salary: $50.00hr (2008)

WEB SERVICES MANAGER: AOC, Carson City, Nevada. Summary: This position is with the Administrative Office of the Courts, Information Technology Web Services Division.  Reporting to the Judicial Branch Chief Information Officer (CIO), this position is responsible for the management and oversight of the Supreme Court’s internal and external Web sites and web portal capabilities. Duties: This includes the design, technical management, function, and visual integrity of the site.  This position contributes to the overall strategy of the Information Technology Web Services Unit and is responsible for recommending and implementing changes in content, visual design, and navigation. The Manager of Web Services works closely with the Web Managing Editor in the Public and Governmental Affairs Unit as well as with support personnel within Information Technology, and will perform other work as assigned.  This position is located in Carson City, Nevada. Qualifications: Bachelor’s degree in a related discipline with major course work in computer science or information systems, or equivalent.  To work within the existing framework of the intranet and internet websites, the candidate must possess a minimum of five years of professional experience with:  Windows Server, Apache HTTP Server 2.0, XHTML, CSS, PHP 4 or greater, Macromedia Studio, Dreamweaver, MYSQL, Microsoft Word, Microsoft Access, JavaScript, and XML/XSLT.  Also must have experience with editing HTML and image editing, an understanding of information architecture and Web usability principles, strong communication skills, and the ability to meet deadlines, manage multiple projects simultaneously and work under pressure. Editing and writing skills are a plus.  Preferred skills include:  Web Services, Java servlet, JSP, J2EE, Unix/Linux, OR any related combination of experience and training that would likely provide the required knowledge and skills. Salary: $52,116- $78,028  (2008)

SUPERVISOR, CENTRAL RECORDING BRANCH: Information Technology Division, 500 Indiana Ave., NW., Washington, D.C. Summary: This position is located in the Information and Technology Division of the DC Courts. The position is part of Central Recording Branch (CENR).Duties: Incumbent manages the day-to-day operations of the Recording Technicians in the performance of their duties. Plans and assigns work schedules to ensure an even flow and distribution of work. Trains employees on new technologies, procedures and guidelines. Recommends personnel actions regarding subordinates. Oversees the digital recording system, which is a Windows-based application, in order to provide a permanent, high-quality audio recording of courtroom proceedings. Responsible for planning, developing and managing the digital recording system and subsystems. Manages the design and administers system configuration and architecture including hardware and software, network operations, desktop systems, and system security. Incumbent is responsible for coordinating the Central Recording’s information technology and business life-cycle management activities. Qualifications: A bachelor's degree in systems engineering, computer science, business administration or a related field plus three (3) years of experience in Windows 2000 and/or Windows XP applications including one year as a first-level supervisor Equivalent levels of relevant education or experience may be substituted. Must be able to lift at least 40 pounds. Please submit a copy of your most recent performance evaluation with your application. Salary: $58,206 - $75,669. (2008)

INFORMATION SYSTEMS TECHNICIAN 1: Mercer Vicinage, Information Technology Division, Trenton, NJ.  Summary: The Mercer Vicinage Information Technology Division is seeking a customer service oriented individual with basic computer skills to work at their help desk.  Duties:  Under the general direction of the Court Executive 2B (Division manager), the Information Systems Technician 1 is responsible for answering the help line and providing level-one technical support on a daily basis.  The selected individual must be flexible in adapting to meet the needs of our users, and be organized in tracking all calls to a timely resolution.  Performs related work as required. Qualifications: On year of experience in the operation of a general-purpose electronic computer and peripheral equipment, network operations, and/or information technology support (e.g., scheduling, customer service, or production implementation).  Completion of a relevant course of training in computer operations or network operations may be substituted for up to one (1) year of required experience.  An Associate’s Degree in Computer Science may be substituted for the required experience.  Semester hour credits in Computer Science from an accredited college or university may be substituted for required experience on a year for year basis.  Twelve (12) semester credit hours equal to one (1) year of experience.  Salary: $32,641.94 - $49,437.73. (2008)

JUDICIARY INFORMATION SYSTEMS TECHNICIAN: Supreme Court of New Jersey, Office of the Clerk, Trenton, NJ. Summary: Under the guidance of an Information Technology Analyst 3 or other supervisory personnel, and as part of an application development team, the selected individual will participate in the support and development of on-line real time Judiciary case management systems. Duties: The selected individual will have the opportunity to learn technologies and be exposed to microcomputer technologies including: Java, Visual Basic, Visual Fox Pro, HTML, Systems Administration, Sybase, GQL (Hummingbird B.I.), Windows XP/2003 and Vista. Other duties include updating system documentation, deployment of PCs, and filing and performing related duties. Qualifications: Thirty credit hours from an accredited college including successful completion of a course in a mainframe or microcomputer application development language, e.g. C++, COBOL, Visual Basic, Java, HTML, and a course in introduction to computer science. Salary: $14 per hour. (2008)

INFORMATION TECHNOLOGY TECHNICIAN: AOC, Information Technology Office, Trenton, NJ. Summary: The New Jersey Judiciary is seeking a candidate to work under the direction of the Court Executive 2b, Manager IT Operations or other supervisory personnel. Duties: The selected individual will support the Network Control Center in our 7/day 24/hour Data Center in a Statewide Frame Relay and ATM Network utilizing Cisco routers and switches and HP Openview. Holiday, Weekend and on call support is required. Qualifications: 2 years of experience in the operation of a general purpose electronic computer and peripheral equipment, network operations, and/or information technology support (e.g., scheduling, customer service, or production implementation). Completion of a relevant course of training in computer operations or network operations may be substituted for up to 1 year of required experience. An Associate’s Degree in Computer Science may be substituted for the required experience. Semester hour credits in Computer Science from an accredited college or university may be substituted for required experience. 12 semester credit hours equals 1 year of experience. Salary: $33,785-$57,769. (2007)

AUTOMATION SYSTEMS SPECIALIST: Superior Court Automation, Superior Court of Arizona, Mojave County. Summary: The Superior Court Automation Division seeks an intermediate-level professional who possesses a broad knowledge of automation concepts, practices and procedures. Duties: The incumbent generally works under deadlines and is capable of handling heavy workloads while providing exceptional customer service. Qualifications: The qualified applicant must possess the equivalent of high school diploma and 4+ years progressively responsible experience in three or more of the following areas: helpdesk user support, network support, HTML, NET, user training, crystal reporting, and/or web page development. Successful candidate must possess excellent PC and customer relation skills. Salary: $21.48-$26.10 per hour DOQ. (2007)

INFORMATION SYSTEMS TECHNICIAN 2: Information Technology Office, AOC, Trenton, NJ. Duties: The individual will function as a Problem Reporting Technician supporting problem calls for over 12,000 Judiciary users utilizing Magic Service Desk software. Problem calls include those involving P.C. hardware/software, procedural, data communication, and on-line access. Qualifications: Two years of experience in the operation of a general-purpose electronic computer and peripheral equipment, network operations, and/or information technology support (e.g., scheduling, customer service, or production implementation).   Completion of a relevant course of training in computer operations or network operations may be substituted for up to one year of experience. An Associate’s Degree in Computer Science may be substituted for the required experience. Semester hour credits in Computer Science from an accredited college or university may be substituted for required experience on a year for year basis. Twelve semester credit hours equals one year of experience. Salary: $34,277 - $54,029 (2007)

COURT SERVICES OFFICER 2: Administrative Office of the Courts, Probation Child Support Call Center, Mercerville, NJ. Summary: The New Jersey Judiciary is seeking a motivated and caring customer service representative to help staff a regional child support call center under a pilot program that may be extended and expanded. Duties: The center is to be administered cooperatively by the Administrative Office of the Courts’ Probation Division and the executive branch Department of Human Services, Division of Family Development. Under the pilot, this call center will be the initial point of contact for child support-related inquiries. Specific duties of these positions will include: establishing and maintaining cooperative an courteous relationships with all callers; interviewing callers to assess their needs; providing needed information or assistance; utilizing child support (ACSES) systems to ascertain the current status of a request; maintaining confidential protocols; performing research and analysis to identify problem areas; partnering with local Probation Division Child Support Units on call referrals; providing quality customer service to clients; and performing related duties as required. Qualifications: Graduation from an accredited college of university with a bachelor’s degree. Two years experience involving gathering and analyzing client/customer information, which shall have included the exercise of judgment and discretion, reviewing issues to identify customer needs, coordinating with other stakeholders to resolve issues and preparing reports of findings and recommendations. Applicants who do not possess the required education may substitute paraprofessional and professional experience for education on a year-for-year basis. A Master’s degree may be substituted for one year of experience as indicated above. A law degree may be substituted for two years of experience as indicated above. Salary: $50,326.07 - $87,377.14 (2007)

ADMINISTRATIVE SUPERVISOR 4: Office of Trial Court Services, Automated Trial Court Systems Unit, AOC, Trenton, New Jersey. Summary:  The New Jersey Judiciary is seeking a supervisor to oversee a professional staff or business analysts in the Automated Trial Court Systems Unit. Duties: Under the direction of the Chief or Assistant Chief of that unit, this position requires expertise in multi-platform technology, as well as developing requirements, analysis, system testing, documentation and implementation of the New Jersey Court application systems, in addition to other duties as required. Qualifications: Bachelor’s degree from an accredited college or university. Five years of increasingly responsible professional experience, two years of which shall have included experience in analysis of requirements, troubleshooting and resolving programmatic problems, and training data processing users associated with implementing large-scale business applications. Applicants who do not possess the required education may substitute paraprofessional and professional experience for education on a year-for-year basis. A master’s degree may be substituted for one year of general experience as indicated above. A law degree may be substituted for two years of general experience as indicated above. Salary: $57,733 - $93,578. (2007)

COURT EXECUTIVE 2A: Office of Trial Court Services Automated Trial Court Systems Unit, AOC, Trenton, New Jersey. Summary: The New Jersey Judiciary is seeking an executive with strong organizational, communication and customer service skills to assist in the management of the operations of the Automatic Trail Court Systems Unit (ATCSU). This Unit assists the Information Technology Office (ITO) in the introduction of software enhancements for systems to the vicinages, including the requisite training for staff, courts, state and federal agencies. The Unit is also responsible for program specification development, including web-enabling the converted applications, system testing, documentation, customer notification and training programs for all system modifications, new releases and interfaces. Duties: Under the direction of the Court Executive 3a (Chief, Automated Trial Court Systems Unit) the individual will assist in the management and coordination of all Superior Court judicial applications, training and implementation of all application areas. The position entails extensive contact with superior court officials, representatives of the executive branch at the state, county and local levels.  This individual will coordinate activities with the Information Technology Office (ITO), supervise and cross-train professional staff and work as a member of a team to implement priorities in the computerization area. Qualifications: Graduation from an accredited college or university with a bachelor’s degree. Five years of professional administrative and/or program management experience, three years of which shall have included responsibility for the program development and/or implementation and for supervision of staff. Applicants who do not possess the required education may substitute paraprofessional and professional experience for education on a year-for-year basis. A master’s degree may be substituted for one year of general experience as indicated above. A law degree may be substituted for two years of experience as indicated above. Salary: $69,599 - $101,186 (2007)

COURT EXECUTIVE 2B (INFORMATION TECHNOLOGY DIVISION MANAGER): Administrative Office of the Courts, Trenton, New Jersey. Summary: The New Jersey Judiciary is seeking an IT Manager with strong leadership skills and a commitment to the delivery of quality service. Duties: This individual will be responsible for the design, development, administration, and continuous improvement of systems and applications supporting the State of New Jersey court system. There will be broad opportunity to develop and implement project work schedules, define business strategies, manage diverse work groups, provide oversight of major systems development initiatives, and participate in technology, policy and strategy planning efforts. Qualifications: Graduation from an accredited college or university with a bachelor’s degree. Five years of professional program management experience, three years of which shall have included responsibility for the program development and/or implementation and for supervision of staff.   Applicants who do not possess the required education may substitute paraprofessional and professional experience for education on a year-for-year basis. A master’s degree may be substituted for one year of general experience as indicated above. A law degree may be substituted for two years of experience as indicated above. Salary: $74,953 - $106,540. (2007)  

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CUSTOMER SERVICE CENTER MANAGER: Arizona Supreme Court, Information Technology Division. Summary: The Arizona Supreme Court provides automation support to all of the courts and probation offices throughout Arizona. We seek a goal-oriented, customer focused individual to manage our Support Center made up of a help desk and technical field support unit. The Support Center is responsible for ensuring the timeliness and quality of service delivery and support to court personnel and the public. Qualifications: Qualified individuals will possess a strong desire to maximize customer satisfaction through rapid response and holistic, systemic solutions and service. Candidate must have experience managing a technical support or call center with at least 8 agents, and possess a solid understanding of the capturing and management of metrics key to ensuring operational effectiveness and customer satisfaction. This position sits as a key member of the IT Core Management Team and should possess excellent communication, negotiation, and planning skills. Bachelor's degree and 7 years related experience, including several years’ supervisory experience required. Salary: DOQ. (2007)

ASSISTANT/ASSOCIATE COURT SYSTEMS ADMINISTRATOR: Court of Appeal, Second Appellate District, Los Angeles, CA. Summary: The State of California, Court of Appeal, Second Appellate District, the largest Court of Appeal in California, is accepting applications for an Assistant/Associate Court Systems Administrator. The position will be staffed at a level commensurate with the qualifications of the selected individual. The Assistant/Associate Court Systems Administrator provides local support for the court’s information systems to ensure the continuity of hardware and software operations within the court. The court is looking for a highly motivated self-starter who is interested in working in a fast paced environment in which personal initiative and skills are highly valued. The ideal applicant will possess a high degree of personal integrity, excellent interpersonal and leadership skills and a high degree of personal adaptability to perform the tasks required. Duties: Operational Support: Installs, operates, maintains, troubleshoots, and repairs servers, personal computers, and peripheral equipment using appropriate hand and diagnostic tools; Monitors and maintains the court's local area network and other systems environments used in the court; Maintains and provides backup, restore, and recovery support of application systems on a variety of platforms; Monitors the court's connectivity to the judiciary's wide area network; Maintains a library of backup tapes and logs; Provides for the archival and retrieval of information from backup library; Maintains and updates manuals documenting operational procedures; Maintains an inventory of computer equipment and associated supplies; and  Reads technical manuals and maintains technological currency through self-study as well as formal training. User Support: Responds to users' calls for hardware or software assistance and resolves problems; Establishes and maintains user accounts on the system; Provides user assistance on electronic mail and word processing problems; Assists in developing ad hoc reports for the court's use on statewide application systems, as requested; Assists in developing and revising macros and glossaries for the Court's use, as requested; Participates in providing user training as requested; and Assists in identifying and evaluating software and hardware products for the Court's use, as requested. General Support: Assists in the physical relocation of computer systems and equipment for the court; May maintain record management systems; May administer telephone, voice mail, and security systems; May troubleshoot and maintain other electronic equipment such as copy, fax, scanner, and postage equipment; and Performs other duties as assigned. Qualifications: Assistant Court Systems Administrator: Equivalent to a total of two years of any combination of formal education in information systems, automated office technology, or a closely related field and/or experience in operating and supporting automated office systems, including user support. Associate Court Systems Administrator: Equivalent to two years of technical experience operating and supporting a local area network and providing technical user support at a level equivalent to the Judicial Branch's classification of Assistant Court Systems Administrator. Knowledge of basic principles of telecommunications, network environments, multiple platforms, and other system environments used at the court. Salary: Assistant: $4,033 - $5,149 per month. Associate: $4,437 - $5,663 per month. (2007)

Archived Other IT Positions 1992-2006

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