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Information
Technology Assistant
The positions listed in this database are NOT current job openings.
INFORMATION TECHNOLOGY TECHNICIAN: Southern District of Iowa. Des Moines, IA. Summary: The incumbent provides technical support in installing and configuring computer hardware and software programs, as well as second-level end user support. Technicians perform routine to moderately complex troubleshooting for hardware. Duties: Respond to help desk calls, online submittals, and e-mails. Log computer problems, and assist with routine problems. Provide day-to-day support and end-user training for IT and telephone systems, such as additions, deletions, and moves. Analyze and distribute help desk requests. Forward unresolved work orders to the next level. Follow up with users to ensure resolution is satisfactory. Document help desk resolutions. Install or assist in the installation of upgrades or new off-the-shelf/desktop releases. Set up, configure, install, troubleshoot, and document hardware and software. Ensure that patches, software updates, and virus definitions are applied in a timely manner. Develop, image, and deploy workstation environments to include the installation and optimization of operating systems, commercial productivity software, email software, and court-developed applications across a variety of desktop and laptop hardware platforms. Distribute new hardware, including but not limited to, PC hardware, laptops, printers, and mobile devices. Maintain contact with other information technology court personnel at different locations and levels for the purpose of keeping abreast of developments, techniques, and user programs. Prepare and maintain documentation, standard operating procedures, and checklists for end users and other technicians. Deploy, set-up, and activate video and audio equipment used for evidence presentation and video conferencing; train users and members of the bar in the effective use of the same. Create and run reports. Create user accounts. Create local court forms from off-the-shelf software. Provide day-to-day systems backups and verify the validity of the data. Perform inventory control duties. Act as the technical expert in solving computer system problems. Recommend hardware, equipment, and software updates. Travel to divisional offices and other locations when necessary. Assist in maintaining Internet and intranet web sites. Qualifications: To qualify for the CL 24, applicants must have two years of general experience, which includes at least one year of specialized work experience in information technology. To qualify for the CL 25, applicants must have one additional year of specialized work experience equivalent to work at the CL 24 level. Salary: $34,356 - $55,864 (2010).
TRIAL COURT TECHNOLOGY OFFICER: Administrative Office of the Courts, Thirteenth Judicial Circuit Court. Tampa, FL. Summary: The essential function of this position is to manage technology operations. Duties: Analyze policies and recommend procedures in consultation with senior management to ensure efficient and economical system operations; evaluates results to ensure compliance and to identify deficiencies. Directs data integrity, system standards, and guidelines established by the Florida Courts Technology Commission. Maintains reliability and functionality of existing information technology systems, including ensuring security for all information systems devices and data, and managing the flow of information to the Internet, court systems, other agencies and internal users. Meets with service providers and business partners to discuss new technology and negotiate pricing of technology equipment; procures and installs hardware and software for court technology operations; verifies compliance with licensing agreements required by software vendors. Collaborates with senior and executive level management to develop project plans to meet the technology needs of the circuit; manages implementation of plans to ensure adherence to organizational standards, policy and procedures, and to make adjustments as needed. Manages administrative matters such as conducting special studies, preparing routine or special reports, developing and administering training, or providing for staff technical or professional growth. Conducts staff and other professional meetings and conferences to exchange information; promotes data sharing between agencies involved in the justice process; attends technical or professional seminars or conferences to improve professional skills. Qualifications: Bachelor’s degree in business management or administration, information technology, computer science, management information systems, or a closely related field and seven years of related experience, including detailed knowledge of the Florida State Courts System. Salary: $6,239/month (2010).
INFORMATION TECHNOLOGY SPECIALIST: U.S. Bankruptcy Court, Southern District of California. San Diego, CA. Summary: The Information Technology Specialist is a member of the clerk’s office and reports to the Information Systems Manager. Duties: Inquires, researches and analyzes difficulties encountered by users and determines problem sources and potential solutions. Responds to help desk calls and e-mails, logs computer problems, and assists with problems. Assists with web access. Provides information and assistance to users on applications such as word processing and data entry. Assists with creating user accounts, assigns passwords, and provides end user training. Creates and runs reports. Installs or assists in the installation of upgrades or new or revised off-the shelf/desktop releases. Designs, configures, and implements computer hardware and operating system software. Develops standard guidelines to guide the use and acquisition of software and to protect vulnerable information. Provides support for mobile computing devices and remote access, including notebooks, Blackberry devices and mobile phones. Confirms that back-ups are run. Performs inventory control duties. Provides support for courtroom technology including audio visual equipment. Assists with installation and training of new courtroom technology. Provides cabling support. Prepares and maintains the documentation and standard operating procedures and checklists for end users and other technicians. Troubleshoots hardware and software problems throughout the court, including chambers. Performs basic system support for telephone systems, such as additions, deletions, and moves. Analyzes help desk log. Creates user accounts. Creates local court forms from off-the-shelf software. Customizes programs for local needs and trains personnel in their use. Provides day-to-day systems backups and verifies the validity of data. Maintains contact with other information technology court personnel at different locations and levels for the purpose of keeping abreast of developments, techniques, and user programs. Monitors day-to-day operations of the equipment and systems. Acts as the technical expert in solving computer system problems. Recommends hardware, equipment, and software updates. Assists in evaluation, and procurement of equipment, software, services and automation training. Performs disaster recovery operations. Provides user support, training, and problem resolution for systems-related problems. Plans for disaster recovery operations and testing, including desktop antivirus. Produces useful system documentation, and performs system startup and shutdown procedures, and maintains control records. Manages and coordinates the timely repair of hardware including UNIX/LINUX computers, personal computers and other related communications devices and printers. Installs, troubleshoots, and configures TCP/IP access to applications. Trains users to work with computer systems and programs. Diagnoses hardware and custom off-the-shelf software problems, and replaces defective components. Maintains and administers computing environments, including computer hardware, systems software, and all configurations. Recommends changes to improve systems and configuration, as well as determines hardware or software requirements related to such changes. Interacts with non-technical users to understand and determine their administrative and legal needs, and whether they can be addressed through automation. Develops and implements short-term and long-range automation improvement plans for the court, ensuring that the changes can be implemented with minimal disruption at the court site. Researches, learns and develops technical knowledge and proficiency on new projects, newly acquired or developed systems and unfamiliar tasks. Recommends, schedules, plans, and supervises the installation and testing of new products and improvements to computer systems. Installs, configures, and supports computer work stations, including all application software and remote access tools on desktop, laptop and PDA devices. Troubleshoots quality control and security issues. Prepares computers for security purposes with new software updates, password protections and hardware lock downs. Ensures all PCs have current software updates and virus guard updates. Collaborates and consults with Systems Team members on their technical assignments and provides relief coverage in their absence. Qualifications: A high school diploma or equivalent. Two years general work experience, which includes a significant amount of work in information technology. One year of experience in an office or administrative environment which includes the application of clerical procedures; the use of specialized terminology; the application of rules, regulations or laws; word processing and data entry software. Such experience is commonly encountered in law firms, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations. Experience with imaging Windows machines. Candidates must possess exceptional communication skills, as this position requires frequent contact with a wide variety of individuals, both within and outside of the Judiciary. Salary: $44,526 - $72,374 (2010).
INFORMATION TECHNOLOGY SPECIALIST (APPLICATION DEVELOPMENT MANAGER): District of Columbia Courts, Information Technology. Washington, D.C. Summary: The incumbent of this position serves as the technical leader in Application Development for the Information Technology Division of the DC Courts. Duties: The position would be part of the application development group and would perform duties as follows: Manage and mentor application development staff in areas of applications and reports development; design, maintain, and support applications and corresponding environments; translate functional requirements to technical requirements; perform complex design and development in one or more highly specialized areas such as architecture and integration; participate in all phases of software development processes for Court systems to assure adequacy of design and compliance with technical standards; adhere to established coding standards and propose process improvements; work closely with other technical and non-technical groups and Senior Management to contribute to overall IT strategy; troubleshoot and perform technical support to multiple applications within the Court; assign tasks within application development team to guaranty product quality and timely delivery; participate in application development staff performance plans and appraisals; and assess the impact of new legislation and policies, changing program and business requirements, shifts in resource availability, emerging technology, and other developments on assigned activities. Qualifications: Bachelor’s degree in Management Information Systems, Computer Science, or other related field plus six (6) years of experience in information systems and technology utilizing Oracle Development tools including at least three (3) years supervisory experience of technical staff. Master’s degree preferred. Equivalent levels of education or experiences in the computer science field may be substituted. Supplemental ranking factors: The following factors will be used to rate your qualifications for the position. Please describe experience, training or education that indicates your level of qualification for each factor: 1) Knowledge of and experience with the Oracle database system, version 8i to 10g, Application Server 10g and Development Tools, such as, Oracle Discoverer, Oracle Forms and Oracle Reports, and utilize these tools to create enterprise level reports; 2) Ability to effectively manage, organizes, direct and evaluate professional staff in development, implementation, maintenance and operation of information systems technologies; 3) Experience in writing complex Oracle SQL statements and efficient PL/SQL stored procedures in client/server and web-based environments; 4) Ability to manage multiple concurrent tasks; ability to work independently or in a group to accomplish a task; ability to manage time effectively to meet deadlines on assigned tasks; ability to manage small projects and; 5) Excellent oral skills are required to facilitate effective and productive meetings, manage customer expectations, present customer with the analysis findings; excellent written skills are required to create meaningful documents appropriate for the intended audience. Salary: $102,721 - $133,543. (2009)
INFORMATION TECHNOLOGY SPECIALIST: Information Technology, District of Columbia Courts. Summary: The incumbent of this position serves as a specialist in providing hardware and software customer support to Court users. Serves as a LAN, PC and Software Customer Support Technician. Duties: Provides support to users on a wide variety of Network-related problems, PC hardware issues, operating system problems and features, Microsoft-based software applications and system developed software applications. Documents verbally and in writing a variety of IT solutions. Configures, delivers, upgrades,troubleshoots and maintains PCs, Laptops, and PC peripherals, such as scanners, desktop and network printers. Configures, troubleshoots, and maintains customer hardware and software. Ensures rigorous application of information security/information assurance policies, principles and practices in delivery of customer support services. Must deliver a high level of customer service to users. Qualifications: Five (5) years experience as a customer support or help desk technician. Bachelor's Degree or training in Computer Information Systems may be substituted for up to four years of experience. Education or training will be credited only with documentation, e.g., copy of transcript, diploma. Equivalent levels of education or experience may be substituted. A+ and/or MCP (Microsoft Certified Professional) certifications preferred. Salary: $50,408-$65,531. (2009)
INFORMATION TECHNOLOGY TECHNICIAN: U.S. District Court, Southern District of Ohio. Cincinnati, OH. Summary: This position is located in the U.S. District Court. The incumbent provides end user support services, technical support in installing and configuring computer hardware and software programs. The incumbent will perform routine troubleshooting. The incumbent reports to the Systems Project Manager. Occasional travel within the Southern District of Ohio is required. Duties: Provides day-to-day support and training to District staff including, but not limited to WordPerfect, Lotus Notes, Microsoft Office, Adobe Acrobat, national and customized applications. Distributes new hardware including, but not limited to, PC hardware, laptops, printers, and mobile devices. Installs and configures new software applications. Troubleshoots PC equipment and software problems. Assists in procurement and inventory tracking of automation related systems. Travels to other divisional offices when necessary. Performs other automation related duties as required. Qualifications: Knowledge of hardware and software programs. Ability to implement, operate, and document information technology systems in consideration of hardware and software. Ability to train users, build and maintain hardware images and build anti-virus and other security concerns on the desktop. Ability to consistently demonstrate sound ethics and judgment. Ability to communicate technical information effectively (orally and in writing) to end users in a manner they can understand. Ability to work independently and in a team environment. Knowledge of internal controls concerning procurement, inventory and receiving of materials, including property management internal controls. Two years of progressively responsible experience which demonstrates that the applicant has a good understanding of the methods and administrative peripherals for accomplishing the work of the Court; the ability to analyze problems; the ability to communicate with others; and the capacity to employ knowledge, skills and abilities in the resolution of problems. Specialized experience: Two years experience in a LAN/WAN environment with a working knowledge of Windows desktop operating systems. Education: Associates degree in computer science or a related field required. Bachelor’s degree preferred. Education above the high school level may be substituted for the required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of experience. Salary: Starting at $33,925-$42,433. (2009)
ADMINISTRATIVE SERVICES TECHNICIAN: Marin County Superior Court, Indianapolis, IN. Summary: This classification is distinguished by its responsibility for exercising a high degree of initiative and attention to detail, performing confidential and complex clerical and/or administrative support work related to the daily IT operations of the Court, and adhering to deadlines. This class reports to the Information Technology Manager. Duties: Receives and screens visitors, telephone calls and emails; explains procedures and provides factual information to inquiries received; takes messages and, if necessary, refers callers to appropriate resources; enters calls for service, projects and requests into the IT ticketing system. Relieves technical staff of administrative matters by preparing and transmitting confidential information, keeping informed of pertinent issues, maintaining calendars, and scheduling meetings and conferences. Composes correspondence as needed either independently or from brief instructions or drafts; types a variety of correspondence, memos, reports, charts and statistical data using word processing and spreadsheet software programs. Qualifications: Possession of a high school diploma, or its equivalent, and three years of increasingly responsible clerical and/or administrative support experience. Previous employment in an IT or related environment preferred. Salary: $44,674.50 - $52,962. (2009)
EXECUTIVE SUPPORT SPECIALIST: Information Technology Office, AOC, Trenton, New Jersey. Summary: The New Jersey Judiciary is seeking an Executive Support Specialist with strong organizational skills to provide administrative assistance to the Director of Information Technology, Assistant Director of Application Technology and four Court Executive 2B titles. Duties: The selected individual will handle correspondence and mailing; compose correspondence; schedule staff and senior management meetings, prepare meeting minutes; screen telephone calls and/or visitors; create agendas for special events. The selected individual will also report staff time; and perform other administrative support duties as required. Qualifications: Five years of experience in an office environment performing a variety of office support services and administrative secretarial work including project and administrative coordination. Successful completion of a clerical training program with a minimum of 700 classroom training hours may be substituted for one year of the experience indicated above. Court work must include typing skills, methods, and procedures; other courts may include, but are not limited to, office procedures, word processing, and business English. Certification of successful completion of the Department of personnel, HRDI Support Specialist Program may be substituted for six months of the required experience. Semester hour credits from an accredited college or university may be substituted for the required experience on a year for year basis. Thirty semester credit hours equal on year of experience. Salary: $43,623 - $70,755 (2008)
INFORMATION TECHNOLOGY ANALYST
1&2:
Superior
Court of New
Jersey, Mercer Vicinage. Summary:
The IT Division is searching for a customer service oriented
individual to work at the IT Division’s Help Desk. Duties:
The selected candidate will provide tier-one help desk
support; answer and track calls for service via the automated
system; identify and report problems; support PC Hardware and
software; resolve customer service questions/problems; and
install, test, and implement systems software/hardware. Qualifications:
IT Analyst 1: Graduation from an accredited college or
university with an Associate’s degree. Two years of
professional experience in providing customer service in
analyzing, troubleshooting, resolving technical problems and
supporting computer system applications in a local area network
or personal computer environment –OR – two years of
technical experience in the operation and maintenance of
multi-program computer systems and completion of a relevant
course of training in systems analysis/computer programming. An
Associate’s Degree in Computer Science may be substituted for
the required education and one year of experience. Three years
of post-secondary education in Computer Science may be
substituted for the required education and experience. A
Bachelor’s Degree in any field may be substituted for the
required education and one year of experience. A Bachelor’s
Degree or Masters’ Degree in Computer Science may be
substituted for the required education and experience.
Applicants who do not possess the required education may
substitute additional IT technical and/or professional
experience on a year for year basis. An AOC IT Office Internship
may be substituted for one year of required experience. IT
Analyst 2: Graduation from an accredited college or university
with a Bachelor’s degree. Two years of professional experience
in analyzing, designing, programming, troubleshooting, resolving
technical problems and/or installing computer systems
applications in a mainframe, local area network, or personal
computer environment; planning, acquiring, installing and
implementing telecommunications facilities and services, wide
area networks, or local area networks; generating and
maintaining system software; database administration; or systems
security. A Bachelor’s or Master’s degree in Computer
Science may be substituted for the required education and one
year of experience. Three years of post secondary education in
Computer Science may be substituted for the required education.
An Associate’s degree in Computer Science and one year of
additional experience may be substituted for the required
education. Applicants who do not possess the required education
may substitute additional IT technical and/or professional
experience on a year for year basis. Completion of a relevant
course of training in IT may be substituted for up to one year
of required experience. Salary: IT Analyst 1: $42,622.18 -
$71,655.48. IT Analyst 2: $48,933.76 - $84,278.67 (2007)
INFORMATION
TECHNOLOGY HELP DESK SPECIALIST:
(General Description) Duties: Under direction, provides
on-site and remote user support for information technology in a
large court or for statewide network. Provides first level
diagnosis and resolution of computer hardware, software, network
and court procedural problems. Work performed: Analyzes and
troubleshoots software, hardware and telecommunications
problems. Diagnoses application, network and systems errors.
Documents errors and monitors frequent or recurring problems to
identify the need for upgrade in user training, applications,
documentation, systems and court procedures. Refers specialized
technical problems to other technical staff. Develops and
maintains system documentation regarding physical topology,
equipment, environment and/or software. Qualifications: A
high school diploma or GED and at least two years of general
experience in one or more of the following: working with PC
hardware, software and network operations; systems; applications
or network design; analysis and implementation; client/server
system support; software testing, acceptance and distribution;
court automation. Knowledge of common office software; support
operating systems; troubleshooting and support of PCs and
peripherals; and client server operating systems.
INFORMATION
SYSTEMS TECHNICIAN 1: Information
Technology Office, AOC, Trenton, NJ. Duties: The
selected individual will function as a mainframe computer
operator in a 7 day 24 hour Data
Center
in a Statewide SNA, ATM, and Frame Relay Network utilizing IBM
mainframes running ZOS, DB2/CICS, CA7, CA1, JES2, Netview and HR
Openview. Shift work, holiday, weekend, and on-call support are
required. Qualifications: One year experience in the operation of a
general-purpose electronic computer and peripheral equipment,
network operations, and/or information technology support (e.g.,
scheduling, customer service, or production implementation).
Completion of a relevant course of training in computer
operations or network operations may be substituted for up to
one year of experience. An Associate’s Degree in Computer
Science may be substituted for the required experience. Semester
hour credits in Computer Science from an accredited college or
university may be substituted for required experience on a
year-for-year basis. Twelve semester credit hours equals one
year of experience. Experience with IBM Mainframes, JCL, CA7,
MVS, DB2/CICS, IDMS, network management, problem
troubleshooting, interfacing with multiple vendors and a high
degree of customer service is helpful. Salary: $31,190 -
$47,239. (2007)
JUDICIARY
INFORMATION SYSTEMS TECHNICIAN: New Jersey
Judiciary, AOC,
IT Office, Trenton,
NJ. Summary: The New
Jersey Judiciary is seeking an individual to work under the
supervision of a Court Executive (Project Manager), or other
supervisory personnel and as part of an application development
team. Duties: The
selected individual will have the opportunity to learn
mainframe, microcomputer, mobile computing and device
management, networking, and wireless technologies that include
the following: Windows 2000/XP/Mobile 2003, Workstations and
Peripherals, Portal Data Terminals and Peripherals, Thermal
Printers (Serial/Bluetooth), MobiControl Manager, eMbedded C++,
JavaScript, Java, HTML, DB2 Everyplace and DB2 UDB, Crystal
Reports, WebSphere (WAS, WSAD, MQe, MQSeries). Other duties
include offsite technical support and equipment delivery and
setup, system and desktop application software installation,
technical documentation, filing, and related administrative
duties. NOTE: This position is limited to a maximum of 944 hours
in a fiscal year. Hours of work are a minimum of 20 hours per
week and may not exceed 35 hours per week under normal working
situations. Qualifications:
Thirty credit hours from an accredited college including
successful completion of a course in microcomputer technology
(e.g., hardware and system software installation, configuration,
and troubleshooting) and a course in introduction of computer
science. COLLEGE TRANSCRIPT WILL BE REQUIRED AT TIME OF
INTERVIEW. Salary: $14.00/hour. (2007)
AUTOMATION FIELD TRAINER: Superior Court of
Arizona, Mohave
County, Kingman, AZ.
Duties: Under general
supervision, this position undertakes and provides a variety of
user needs evaluation, individual/group hands-on training and
related services in support of overall court system automation,
information and technology operations. Qualifications: Requires an Associate’s degree in Computer
Science, Networking, Automation, Systems Analysis or closely
related experience AND two (2) years of relevant information
technology system development, maintenance, operations,
networking, help desk/help desk related services or closely
related experience OR any equivalent combination of experience
and/or education from which comparable knowledge, skills and
abilities have been achieved. Salary: $17.25 – 18.11/hr.
(2007)
Top
INFORMATION
TECHNOLOGY ANALYST 1: Superior
Court of New
Jersey, Monmouth Vicinage. Duties:
Under the direction of the Court Executive 2b (Information
Technology Division Manager), will review or respond to
complaints or problems and coordinate resolution with customers
and IT Analysts; provide first line support for maintenance of
AVAYA telephone system; monitor the data communication network;
program databases and reports using Microsoft ACCESS and EXCEL;
maintain personal computers, peripheral and network devices;
develop and maintain user, program, application telephone and
operating system documentation; provide guidance and direction
to those who support system operation functions; install and
test systems software and hardware; answer questions posed by
customers, complainants, subordinates or supervisors; perform
other related duties as required. Qualifications: Graduation from an accredited college or university
with an Associate’s degree. Two years of professional
experience in analyzing, designing, programming, troubleshooting
and resolving technical problems associated with mainframe
terminal, PC, or LAN; setting up mainframe terminals, PCs or
LANs; configuring and networking devices for the end user;
installing software applications; and/or installing and
implementing telecommunications facilities and services. An
Associate’s Degree in Computer Science may be substituted for
the required education and one year of experience. Three years
of post secondary education in Computer Science may be
substituted for the required education and experience. A
Bachelor’s Degree in any field may be substituted for the
required education and one year of experience. A Bachelor’s
degree or Master’s Degree in Computer Science may be
substituted for the required education and experience.
Applicants who do not possess the required education may
substitute additional IT technical and/or professional
experience on a year-for-year basis. An AOC Information
Technology Office Internship may be substituted for one year of
the required experience. Completion of a relevant course of
training in IT may be substituted for up to one year of required
experience. Salary: $40,866.94 - $68,704.62. (2006)
JUDICIARY
INFORMATION SYSTEMS TECHNICIAN: New Jersey
Judiciary, AOC, IT Office, Trenton,
NJ. Summary: The New
Jersey Judiciary is seeking individuals for a LAN support team. Duties: Under the guidance of the Administrative Supervisor, the
selected individual will participate in the support of our LAN
environment. The selected individual will have the opportunity
to learn MS Windows XP Professional in an Active Directory
environment as well as Symantec Ghost. Also, assisting senior
team members with new system rollouts and subsequent
reclaiming/inventory process will be a focal point. Windows XP
Pro, Windows 2000, Symantec Ghost, TCP/IP, MS Office 2003, MS
Office 2000, Active Directory. Other duties include customer
support and resolution, updating systems documentation, filing,
and performing related tasks as assigned. NOTE: This position is
limited to a maximum of 944 hours in a fiscal year. Hours of
work are a minimum of 20 hours per week and may not exceed 35
hours per week under normal working situations. Qualifications:
Thirty credit hours from an accredited college including
successful completion of a course in computer science.
Demonstrated experience with installation of PC systems would be
highly desirable. Salary: $14 per hour. (2006)
INFORMATION
SYSTEMS TECHNICIAN 2: New Jersey
Judiciary, AOC,
IT Office, Trenton, NJ. Duties: The New
Jersey Judiciary is seeking an individual who will function as a
help desk technician, assisting the state-wide judiciary data
center users with desktop hardware/software, network operations,
and/or information technology support (e.g., scheduling,
customer service, or production implementation). Qualifications: Two years of experience in the operation of a
general-purpose electronic computer and peripheral equipment,
network operations, and/or information technology support (e.g.,
scheduling, customer service, or production implementation).
Completion of a relevant course of training in computer
operations or network operations may be substituted for up to
one year of experience. An Associate’s Degree in Computer
Science may be substituted for the required experience. Semester
hour credits in Computer Science from an accredited college or
university may be substituted for required experience on a year
for year basis. Twelve semester credit hours equals one year of
experience. Salary: $33,604 - $52,970. (2006)
JUDICIARY
INFORMATION SYSTEMS TECHNICIAN: IT
Office, AOC, Trenton,
NJ. Duties: The New
Jersey Judiciary is seeking individuals to work on a LAN and/or
Email support team. Under the guidance of supervisory personnel,
the selected individuals will participate in the support of
either our Desktop or Domino Lotus Notes Email environment. The
selected individuals will have the opportunity to learn MS
Windows XP and Lotus Notes technologies, in addition to the
following: Norton Ghost, Symantec Anti-Virus, MS Office 2003,
Networked Printers, Active Directory, TCP/IP, DNS, BlackBerry,
BrightMail Anti-SPAM, Domino Administration. Other duties
include: customer support and resolution, updating system
documentation, filing, and performing related tasks as assigned.
This position is limited to a maximum of 944 hours in a fiscal
year. Hours of work are a minimum of 20 hours per week and may
not exceed 35 hours per week under normal working situations. Qualifications:
Thirty credit hours from an accredited college including
successful completion of a course in a mainframe or
microcomputer application development language, e.g. C++, COBOL,
Visual Basic, Java, HTML, and a course in introduction to
computer science. COLLEGE TRANSCRIPT WILL BE REQUIRED AT TIME OF
INTERVIEW. Salary: $14.00 per hour. (2006)
INFORMATION
TECHNOLOGY ANALYST: Superior
Court of New Jersey, IT, Counties of Atlantic and Cape May. Duties: The New
Jersey Judiciary has an opportunity for a motivated and
organized individual to provide help desk support; attend and
resolve customer service questions and/or problems; identify and
report problems that require in-depth support or research;
assist in the operation and maintenance of the Local Area
Network; install, configure and support hardware and software
systems; assist in the design and implementation of computer
programs, databases or computer configurations; and perform
related work as required. Qualifications:
IT ANALYST 1: Graduation from an accredited college or
university with an Associate’s Degree. Two years of
professional experience in analyzing, designing programming,
troubleshooting, resolving technical problems and installing
computer systems applications in a mainframe, local area
network, or personal computer environment, OR: two years of
technical experience in the operation and maintenance of
multi-program computer systems plus completion of a relevant
course of training in systems analysis/computer programming. An
Associate’s Degree in Computer Science may be substituted for
the required education and one year of experience. Three years
of post secondary education in computer science may be
substituted for the required education and experience. A
Bachelor’s Degree in any field may be substituted for the
required education and one year of experience. A Bachelor’s
Degree in Computer Science may be substituted for the required
education and experience. IT ANALYST 2: Graduation from an
accredited college or university with a Bachelor’s Degree. Two
years of professional experience in analyzing, designing,
programming, troubleshooting, resolving technical problems
and/or installing computer systems applications in a mainframe,
local area network, or personal computer environment; planning,
acquiring, installing and implementing telecommunications
facilities and services, wide area networks, or local area
networks; generating and maintaining system software; database
administration; or systems security. A Bachelor’s or
Master’s Degree in Computer Science may be substituted for the
required education and one year of experience. Three years of
post secondary education in Computer Science may be substituted
for the required education. An Associate’s Degree in Computer
Science and one year of additional experience may be substituted
for the required education. Salary: IT ANALYST 1: $40,065.63 -
$67,357.47. IT ANALYST 2: $45,998.64 - $79,223.50. (2006)
ADMINISTRATIVE
SPECIALIST 2: Superior Court of New Jersey, Somerset, Hunterdon and Warren
Counties. Summary: The
Municipal Courts and Information Technology Divisions are
seeking a customer service oriented and enthusiastic individual
who will be responsible for the professional administrative
functions for these two divisions. Duties:
Specific duties to include, but not limited to: composing
correspondence; compiling and maintaining reports and
statistical data; answering questions posed by the public,
clients, subordinates or supervisors; purchasing commodities;
arranging training for staff; arranging meetings, appointments,
interviews and other activities necessary for accomplishing job
assignments; recommending improvements in operating procedures,
work processes, or administrative practices; communicating human
resource policies, rules or regulations to staff; suggesting
improvements in work unit operation; answering and logging IT
help desk inquiries, and forwarding issues to appropriate
personnel for resolution; acting as a liaison with other
divisions; multi-tasking various functions; coordinating
program-related events; and performing other related duties as
assigned. Qualifications: Graduation from an accredited college or university
with a bachelor’s degree. One year of paraprofessional
experience in Program Evaluation: program development,
coordination, program analysis, program administration or
administrative research. Applicants who do not possess the
required education may substitute paraprofessional and
professional experience on a year-for-year basis. Knowledge of
Microsoft Office Suite would be helpful. Salary: $36,025.61 -
$59,021.95. (2006)
INFORMATION
TECHNOLOGY ANALYST 1:
Superior
Court of New
Jersey, Cumberland/Gloucester/Salem Vicinage. Duties:
Under the general direction of the Court Executive 2b
(Information Technology Division Manager) and other supervisory
personnel, prepares help desk support, attends and resolves
customer service questions and/or problems, identifies and
reports problems that require in-depth support or research;
assists in the operation and maintenance of the Local Area
Network; installs, configures and supports hardware and software
systems; assists in the design and implementation of computer
programs, databases or computer configurations and performs
related work as required. Qualifications:
Graduation from an accredited college or university with an
Associate’s Degree. Two years of professional experience
analyzing, designating, programming, troubleshooting and
resolving technical problems associated with mainframe terminal,
PC, or LANs; setting up mainframe terminals or LANs and
configuring and networking devices for the end user; installing
software applications; and/or installing and implementing
telecommunications facilities and services. An Associate’s
Degree in Computer Science field may be substituted for the
required education and one year of experience. Three years of
post secondary education in Computer Science may be substituted
for the required education and experience/ A Bachelor’s Degree
in any field may be substituted for the required education and
one year of experience. A Bachelor’s Degree or Master’s
Degree in Computer Science may be substituted for the required
education and experience. Applicants who do not possess the
required education may substitute additional IT technical and/or
professional experience on a year for year basis. An AOC
Information Technology Internship may be substituted for one
year of the required experience. Completion of a relevant course
of training in Information Technology may be substituted for up
to one year of required experience. Salary: $40,866.94 -
$68,704.62. (2006)
INFORMATION
SYSTEMS ASSISTANT: Lansing, Michigan. Summary: The
individual in this position provides secretarial and
administrative support in the Information Systems Department of
the Michigan Court of Appeals. Duties: Provide first
level Help Desk support by monitoring incoming e-mails and phone
calls, routing requests for assistance to information systems
staff, or resolving basic application issues. Perform desktop
publishing and graphic design in order to publish the monthly
newsletter on the internal web browser. Create and maintain
Microsoft Word templates used throughout the Court. Obtain price
quotes and order computer hardware and software from vendors.
Schedule training classes for Court employees and maintain class
rosters. Provide clerical support in preparing materials for
training classes and assisting with training manual revisions.
Order and distribute printer supplies to Court offices. Maintain
inventory of Court-wide computer equipment and corresponding
maintenance agreements. Qualifications: Associate’s
degree in office administration, computer science or related
areas. Two to three years of Help Desk experience is required.
Advanced experience with the Windows operating system and the
Microsoft Office suite is required. Basic Novell Netware
administrative skills are preferred. Salary: $41,238.00 to
$52,993.44. (2006)
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