National Center for State Courts


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Information Technology Job Descriptions


Information Technology Director

DIRECTOR OF COURT TECHNOLOGY: Superior Court of California, County of Fresno, Fresno, CA. Summary: Reporting to the Court Executive Officer, the Director of Court Technology is a single incumbent, management position that is responsible for program and budget development, coordination, and goal setting in the information technology area. The Director is responsible for directing, managing and supervising the activities of the Court Technology Department. Responsibilities include establishing and evaluating program policies and procedures, resolving operational issues, and representing all divisions with County departments, community and State agencies. Duties:  Manages, directly and through subordinate managers and/or supervisors, all assigned court operations. Performs supervisor duties including: selecting, training, and evaluating staff; assigning work; coaching; developing performance improvement plans, and preparing pre-discipline and disciplinary actions - directly or through subordinate supervisors and/or managers. Participates in short and long-range planning, policy and procedure development, with particular emphasis in the area of technology. Analyzes Court Technology Department operations, establishes priorities and development of short and long-range plans, and personnel requirements consistent with the needs of the court. Consults with Judicial Officers, Executive Officer, Assistant Executive Officers, other Directors, and Division Managers, where appropriate, to identify and resolve operational problems and/or inefficiencies in technological or workflow processes. Reviews and evaluates feasibility studies, conceptual designs, and hardware and software requirements. Establishes and maintains effective communication channels with County and State justice agencies to insure delivery of quality service. Meets with information system vendor representatives in the development, application and implementation of automated systems, as well as recommends appropriate equipment and software changes and/or additions. Prepares, manages, and administers the Court’s technology budget. Prepares or supervises the preparation of reports, memoranda, and special studies and research. Reviews and analyzes the work processes of all court divisions and the courtroom departments in preparation for the development, application and implementation of automated systems. Coordinates hardware support and other data processing activities with the State and Fresno County Information Technology Services Department and other vendors. Acts as the court’s liaison with state and local agencies and departments, law firms, and other interested parties in the implementation and utilization of automated systems. Maintains the Courts’ case management and other automated systems, i.e., code files, folders, directories, forms, and reports. Monitors the Courts’ case management and other automated systems’ performance and operations, i.e., response time, system utilization, printer queues. Provides end-user training in case management system software and personal computer hardware and software use. Provides end-user assistance (internal help desk) with all automated systems including personal computer application software. Maintains records and prepares reports and correspondence. Develops and manages technology projects including budgeting costs, allocating resources, determining task duration, and documenting project details using project management tools. Plans, prioritizes, and coordinates the acquisition, implementation, utilization, installation, and maintenance of information technology. Develops, implements, and interprets policies and procedures regarding the court’s information technology. Qualifications: Minimum Qualifications: Bachelor’s Degree in any field of study from an accredited four-year college or university which is acceptable within the United States’ accredited college or university system with at least 15 units of coursework in Computer Science or Management Information Systems. AND Three years of full-time, paid administrative, managerial or supervisory experience in a comprehensive computer services facility including at least two years in a supervisory position. OR Any combination of relevant experience and/or education that would demonstrate that the individual possesses the necessary knowledge, skills and abilities, as determined by the Court Executive Officer. Desirable Qualifications: Bachelor’s Degree or Master’s Degree in Computer Science, Information Systems or a closely related field from an accredited four-year college or university which is acceptable within the United States’ accredited college or university system. AND Five (5) years of full-time, paid administrative, managerial or supervisory experience in a comprehensive computer services facility including at least two years in a supervisory position. Salary: $83,818-$107,796. (2008)

 

CHIEF INFORMATION OFFICER: Information Technology, Salem, Marion County, OR. Summary: The CIO is responsible for the technology planning and development processes and reporting requirements for the judicial branch. The advancement of technology in the judicial branch is facilitated through a central technology governance committee structure consisting of members representing the trial and appellate courts, administration, and the Oregon State Bar. Duties: Direct the preparation and management of the ITD budget. Maintain liaison with other state and local justice community agencies to plan and design information system interfaces. Define boundaries and priorities of proposed data processing/information systems projects. Develop long- and short-range hardware, software, and resource allocation plans. Review all proposed acquisitions for appropriateness, cost, justification, and funds availability. Establish and maintain an infrastructure to support information systems within the judiciary and, where appropriate, with other state agencies. Develop, implement, and maintain the judiciary’s policies and procedures covering information technology, the privacy and security of all protected information on appropriate access to public information. Oversee software development and documentation. Confer with other division directors, judges, trial court administrators, and other partners, as relevant, to define the boundaries and priorities of all projects. Review budget performance objectives and forecast year-end costs. Reallocate funds to meet business requirements. Work with legislative committees and review legislation to identify impacts on IT projects or IT infrastructure and policy. As the state CIO, the incumbent ensures that information technology resource planning and execution takes place in a collaborative and coordinated manner through the OJD and is to Lead state enterprise IT strategic and tactical planning, ensuring that business requirements, strategic plans, and budgeting are integrated. Provide IT governance through the development and implementation of governance processes, rules, policies, architectures, and standard. Serve as spokesperson and champion for enterprise IT initiatives. Manage plans to achieve state enterprise IT objectives. Evaluate and report on performance, including setting performance benchmarks and metrics programs. As the CIO, the incumbent works collaboratively with the Deputy State Court Administrator for Business Operations and the Financial and Administrative Services Division in the execution of the division’s administrative and financial functions. Plan and execute the division biennial budget and recommend appropriate policy packages Identify business resolutions and integrated IT service needs and solutions. Establish and maintain a highly qualified, well-trained, motivated workforce to carry out the essential work of the division. Comply with OJD and state personnel policies and practices. Achieve high levels of customer service and satisfaction in division programs. Develop training and development plan for staff to align with strategic plan and support development. Review and identify fiscal and substantive impacts on technology infrastructure and change management issues from proposed federal and state legislation, initiatives, or rule making. Qualifications: A bachelor’s degree from an accredited university. An advanced degree in computer science, business administration, public administration, or management information systems is preferred. A minimum of six years of progressively responsible supervisory experience involving the application, analysis, development, or adaptation of computer information systems to complex and varied management functions. Excellent written and oral communication skills; problem-solving skills; and adaptability to a multi-faceted, face-paced environment is required. The CIO is expected to provide professional expertise and consultation to the Technology Committee in support of the committee’s governance responsibilities. The CIO will participate in state government technology governance and offer an opportunity to work with a solid management team on the solution of significant court business problems. An ability to integrate technology into wider business processes and lead business reengineering efforts will be highly valued. Direct experience with a major systems integration effort; experience managing a major software acquisition effort; experience managing and directing information technology professions; demonstrated ability to lead and manage change. (2008)

 

CHIEF INFORMATION OFFICER: Wisconsin Court System, Consolidated Court Automation Programs. Summary: The Chief Information Officer (CIO) is the court system’s principal information technology officer. Under the supervision of the Director of State Courts, the CIO is responsible for establishing an enterprise-wide IT strategy and roadmap for the Wisconsin Court System. Duties: Oversees technical operations and initiatives. (350%) Supervises CCAP managers, project managers and administrative support staff. (20%) Plans for and purchases capital assets for CCAP and the Wisconsin Court System enterprise. (10%) Prepares long-term strategic plans and annual plans, including establishing policies, guidelines, and recommendations for staff members. (10%) Maintains a strong control and service level management environment around systems development and customer support.(5%)Develops policies and procedures to ensure the protection of enterprise IT assets and the integrity, security and privacy of information entrusted to or maintained within the court system enterprise. (5%)Provides CCAP training sessions and emerging technology training at conferences for Circuit Court Judges, Clerks of Circuit Court, Registers in Probate and “justice agency partners.” (5%)Organizes and leads CCAP Steering Advisory Committee. (5%) Collaborates with other agencies to share data and to accomplish justice system integration. (5%) Qualifications: Courses and/or experience in information technology; Courses and/or experience in management/supervision; Project management experience; Experience with implementing, maintaining, and supporting complex large-scale automated information systems and networks. (2008)

DIRECTOR OF INFORMATION SYSTEMS: Kansas Judicial Branch. Summary: This is responsible technical and administrative work assisting in the coordination and implementation of the case management and computer based information systems for the Kansas Judicial Branch. Duties: Oversees maintenance and modifications of various statistical reports. Prepares information systems plans. Prepares information systems budget. Evaluates systems inputs. Coordinates development of computer systems and modifications. Defines information systems needs. Specifies requirements of information systems. Coordinates state courts information systems development. Develops required standards to insure systems compatibility to state network. Coordinates computer and word processing equipment needs. May aid in the coordination of installation of equipment. Trains personnel in the use of information systems, systems compatibility, and assessment of automation needs. Identifies and explains advantages of various systems to state courts. Coordinates the creation of necessary ad hoc information. Performs related work as required. Qualifications: Graduation from an accredited four-year college or university with major course work in computer science, business administration or a related field and thorough experience in information systems analysis or design or public administration with at least one-year of required experience in systems analysis or design. Additional experience in the above areas may be substituted for the required education on a year-for-year basis. Graduate study in the above areas may be substituted for the required experience at the rate of 24 semester hours per year of experience with a maximum substitution of four years. (2008)

DEPUTY STATE COURT ADMINISTRATOR FOR INFORMATION TECHNOLOGY: Administrative Office of the Courts, Lincoln, NE. Summary: The person in this position will be responsible for developing long-range plans and programs related to overall policy directions and organizational goals and will oversee the development, integration, and maintenance of the Nebraska Supreme Court’s complex information technology systems. Duties: Manage the information systems staff responsible for supporting the State's multiple jurisdiction courts including the selection, supervision, training, and evaluation of professional staff. Work to implement best practices from lessons learned and coach and mentor other project team members.  Develop tactics and strategies to enhance information technology efficiency and effectiveness, research new or emerging technology, initiate innovative uses and integration of data systems and advocate for required changes in the areas of principles, policies and design.  Establish and maintain an infrastructure to support information systems within the Court and with other local, state, and federal agencies where appropriate. Develop, implement, and maintain the Court's policies and procedures covering information technology, the privacy and security of all protected information, and appropriate access to public information. Oversee software procurement, development and documentation. Develop and administer the informational technology plans and budgets for the Court and identify and seek funding, including grants, for program activities. Draft product specifications, negotiate the purchase and oversee the testing and implementation of new products. Undertake specified projects and direct task forces for the Court and/or Probation Administrator or designee, including program evaluation and policy analysis. Qualifications: Graduation from a 4 year college or university with major course work in Information Systems Management, computer science, public administration, business management, political science, or criminal justice AND Six(6) years professional level experience in information technology, project management, system modeling and design, data base administration or systems analysis and operations, INCLUDING four(4) years in supervisory capacity; demonstrated knowledge in program or project management methods; sound knowledge of technology and justice area; ability to work effectively with a variety of constituents; considerable experience in progressively responsible and varied office management or staff work in a public or private organization, including experience in personnel management, budgeting, and procurement; advanced degree in Computer Science, Computer Management Information Systems or a related field, and graduation as an ICM Fellow preferred. Qualified candidates should have 5-7 years of experience in IT preferably in a justice/legal environment. Knowledge of the Nebraska court system and previous experience working with Nebraska Courts is desired OR High School Degree AND Ten(10) years experience as defined above, INCLUDING four(4) years in supervisory capacity. (2008)

DIRECTOR OF INFORMATION AND TECHNOLOGY: South Dakota. Summary: Under the general direction of the State Court Administrator (SCA), provides vision and leadership for developing and implementing information technology initiatives statewide. Directs the planning and implementation of court IT projects in support of business operations. This position is responsible for the activities and services provided by the Information & Technology Office (I/T) including long-range planning, development and maintenance of integrated case information systems, computer training, computer workstation and HELP desk support, video conferencing, and network technological solutions on a statewide basis. Duties: The incumbent is responsible for supervision and direction of all information technology needs of the UJS including the court automation budget. Advises the State Court Administrator on departmental issues relating to I/T strategic planning, court technology issues and initiatives, and court automation funding. Participates in strategic and operational governance processes of the UJS as a member of the senior staff. Works in conjunction with the UJS Technology Council, prepares and identifies long range technology objectives for the UJS in support of the UJS strategic business plan. Develops and maintains an appropriate IT organizational structure that supports the business needs of the UJS. Prepares and administers the UJS Court Automation budget. Directs I/T activities for the UJS.  Determines I/T program activities, services, and goals according to priorities set by the UJS Technology Council and UJS long range business and I/T strategic plans. Deploys I/T resources; evaluates I/T services and determines changes necessary to improve efficiency and effectiveness. Manages projects and project portfolios assigned by the UJS Technology Council or its designee to support UJS business and I/T objectives. Oversees the number of projects in progress simultaneously and applies consistent processes to manage projects in order to minimize risk and ensure alignment with UJS strategic objectives. Maintains accountability on assigned projects by providing regular status reports to the State Court Administrator and the UJS Technology Council. Oversees the I/T infrastructure to ensure that data is optimally stored and leveraged. Plans for information growth to ensure that projects align with the UJS Business and I/T Strategic plans to achieve goals within budgeted cost constraints. Assesses and communicates the risks associated with IT projects. Coordinates strategic relationships between internal IT resources and external entities, including government, vendors, and partner organizations. Works with end-user technical committees comprised of judges, magistrates, clerks of court, court services and administrative personnel to define and develop automated solutions for the UJS. Supervises recruitment, development, retention, and organization of IT staff and IT contractors in accordance with UJS budgetary restraints and personnel policies. Qualifications: Bachelor’s degree from an accredited university or college in computer science, information technology, or a related field and six (6) years of progressively responsible work in a court system in information and technology and supervision of information technology staff; or an equivalent combination of related education and experience. Master’s degree from an accredited university or college in computer science or information technology and certification from the Institute for Court Management Court Executive Development Program (CEDP) preferred. (2008)

CHIEF INFORMATION OFFICER: Colorado Judicial Branch. Summary: Directs the Integrated Information Services Division of the State Court Administrator's Office. Duties: Supervises lead project personnel, programmers, system analysts, technical support staff, technical trainers, and other support staff as necessary on projects or plans; reviews and approves/disapproves project plans; prioritizes projects; personally oversees high profile projects. Provides administrative and technical direction to the data processing operation of the State Court Administrator’s Office. Develops and implements the long range information systems plan for the State Court Administrator that is consistent with the state’s strategic data processing plan and long range plans of state government. Confers with other division directors, judges, Chief Probation Officers and District Administrators to define the boundaries and priorities of all projects. Initiates and coordinates communication with users on initial projects, and as needed for all additional project requests. Develops annual statewide IIS budget and justification for personnel staffing, contract services, operating expenses, equipment needs, travel and capital expenditures; monitors budget appropriations through review and subsequent approval / rejection of all expenditures. Reviews and maintains all equipment contracts; reviews reports of computer and peripheral equipment production, malfunction and maintenance to aid in decision making; conducts meetings with vendors of supplies and equipment to resolve problems and order supplies and equipment. Represents IIS on inter-governmental projects; communicates with management personnel of other state agencies to keep them abreast of data processing or communications initiatives. Reviews budget performance objectives and forecasts year end costs. Reallocates funds to meet judicial requirements. Responsible for recruitment, selection and termination of division employees. Establishes expectations and provides employee performance feedback on an on-going and annual basis. Assists subordinates in establishing goals. Evaluates subordinates' goal achievement through conferences or informal meetings. Makes decisions regarding subordinate's employment probationary/trial  period. Provides orientation and on-going training, mentoring and coaching to existing subordinates. Makes provisions for subordinates to attend outside training. May provide cross-training and interdepartmental training. Assigns duties and responsibilities to staff; develops and establishes procedures for operating and maintaining required administrative systems. Attends meetings and training as required. Performs other duties as assigned. Qualifications: Graduation from an accredited college or university with a bachelor's degree in judicial, public, or business administration; information systems management; computer science; or related field.  Six years of professional, administrative, supervisory, or management experience is required. Advanced degree preferred. (2008)

DIRECTOR OF INFORMATION SERVICES: State of California,  Administrative Office of the Courts. Summary: Under policy direction, directs the personnel and programs of a division of the Administrative Office of the Courts (AOC); performs related work as assigned. Duties: Develops and implements goals, objectives, policies, procedures, and work standards for the division. Establishes division policies for the selection, training, professional development, evaluation, and discipline of staff. Creates performance and development plans for employees, conducts periodic discussions about progress on performance and development plans, and prepares written performance reviews and discusses same with assigned staff. Develops, recommends, and implements division goals and programs in furtherance of Judicial Council policies and priorities. Develops, administers, and monitors the division’s budget. Negotiates program policy and service agreements with state courts and other government entities. Participates in developing AOC and branch-wide policies, priorities, goals, and objectives and assists in their implementation as necessary. Represents the judiciary to internal and external customers, including the other branches of government, on issues pertaining to the division’s functional areas. Qualifications: Knowledge of: Management principles and practices, including goal setting; program development, implementation, and evaluation; and the management of employees through multiple levels of supervision. Principles and practices of developing and administering multiple, complex budgets. Principles and practices relating to the functional area to which assigned, such as legislative analysis and advocacy; budget administration; human resources and management; qualitative and quantitative research and analysis; or trial court policies and procedures. The California judicial system and court operations and procedures. California budgetary and legislative processes. Problem-solving and conflict resolution methods and techniques. The operation of personal computers and the use of specified computer applications, such as word processing and spreadsheets. Principles and techniques of preparing effective oral presentations. Principles and techniques of preparing a variety of effective written materials. Ability to: Develop and implement goals, objectives, policies, procedures, and work standards. Direct programs and staff through subordinate supervision. Translate division goals, objectives, and policies into day-to-day operations. Develop effective work teams and motivate individuals to meet goals and objectives and provide services in the most effective and efficient manner. Develop and administer the division’s budget. Use initiative and independent judgment within general policy guidelines. Effectively negotiate program and policy service agreements with outside entities. Knowledgeably and effectively represent the judiciary on issues pertaining to the division’s functional areas. Apply problem-solving and conflict resolution methods and techniques. Work effectively with internal and external committees. Operate personal computers and use specified computer applications, such as word processing and spreadsheets. Communicate effectively in English, orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Use tact and discretion in dealing with those contacted in the course of the work. Education and Experience: Equivalent to possession of a bachelor’s degree and eight years of increasingly responsible experience in the relevant field, including a minimum of four years of increasingly responsible management experience. OR One year as an Assistant Division Director or three years as a Manager or Senior Manager with the judicial branch. (2008)

DIRECTOR OF INFORMATION TECHNOLOGY: Missouri Supreme Court, Office of State Court Administrator. Summary: This is highly responsible administrative, technical, and supervisory work in directing and coordinating all activities of the Division of Information Technology. The position is responsible for managing the automation activities of the judiciary, including the EC/2004 Project, under the direct supervision of the State Courts Administrator. Duties: Establishes division policy, goals, and objectives.  Monitors progress toward achievement of goals, and reports progress to the State Courts Administrator; maintains a strategic automation plan for the judiciary. Prepares division budget and monitors expenditures within the established budget. Supervises, personally and through subordinate supervisors, a staff of professional, technical, and clerical personnel engaged in the implementation and maintenance of automated systems. Directs initial and continuing systems analysis and related studies required for automation of the judiciary; participates in studies to determine data processing requirements; prepares specifications for submission to vendors and reviews vendor proposals; manages the installation and/or modification of data processing hardware and software. Directs and coordinates EC/2004 Project activities under the direction of the Missouri Court Automation Committee. Conducts studies and prepares reports for Missouri Court Automation Committee and subcommittees, makes recommendations regarding standards and procedures, systems security, and overall direction of court automation activities. Manages and directs the office automation of the State Courts Administrator Office and all computer facilities of the office. Provides close supervision of contractor performance and establishes formal acceptance criteria for court automation deliverables. Manages the work flow of the division, establishes production controls, determines priorities of operation and directs procedures for special studies or unusual operations; confers with judges, clerks, and other staff on matters pertaining to work scheduling and effectiveness of the division's operations. Provides staff support to committees assigned by the Supreme Court, provides technical assistance and makes recommendations to the State Courts Administrator. Performs related duties as assigned. Qualifications: Graduation from a four-year college or university with a degree in computer science, business, or public administration or related area and six years of professional experience in data processing of which four years must have been in a highly responsible administrative capacity directing a full range of data processing activities including systems development, testing, implementation, and maintenance of automated systems. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. (2008)

DIRECTOR, INFORMATION TECHNOLOGY DIVISION: District of Columbia Courts. Duties: The Information Technology (IT) Division is responsible for planning, development and management of the information technology systems and subsystems that support case flow, office automation, special programs and management operations. The Division designs and administers system configuration and architecture including hardware and software, network operations, desktop systems, and system security. Information systems reside on a variety of platforms, such as IBM mainframe, network client/server and desktop systems. The incumbent has responsibility for coordinating Court-wide information technology and business life-cycle management activities, including building and maintaining an information technology infrastructure, directing future IT investments, providing leadership for the Court’s IT planning, and ensuring interoperability of the Court’s systems. The incumbent will advise the Court on IT planning, acquisition, management, use, control, and alignment with organizational strategies and priorities. The incumbent provides overall executive leadership for the IT Division. Qualifications: A bachelor’s degree in management information systems, computer science or a related field plus six (6) years of senior level management experience in planning, administering and evaluating information technology programs. An advanced degree in a relevant field is preferred. Documentation of education, i.e. a copy of diploma or transcript, must be provided with application, as well as a recent performance evaluation, if available. Salary: $118,200 - $143,000. (2007)

COURT TECHNOLOGY OFFICER: 12th Judicial District, Sarasota, FL. Summary: This is a management level position responsible for Circuit Court Information Technology policy and strategy assuring compliance with the Information Technology strategic plan for the Judicial Branch. The Trial Court Technology Officer (CTO) is responsible for planning, developing, managing, and evaluating computer and communication technologies, operations, and services, for a circuit court. The CTO is responsible for providing leadership in planning, developing, and implementing information resource management policies, procedures, and standards, and technology initiatives, including technology security, for a circuit court. Duties: The CTO develops the circuit court’s information technology legislative budget issue and budget issues for funding provided by local governments. The CTO assesses the circuit court’s technology needs, including strategic planning, evaluates new technologies and software applications, and recommends to the court priorities for the allocation of resources, including expenditures for system enhancements and replacements. The CTO is also responsible for preparing an annual operating plan and performance reports to the chief judge, the office of the state courts administrator, and the Florida Courts Technology Commission, documenting how resources were used, accomplishments and goals for the next fiscal year. The CTO supervises all circuit court computer personnel. The CTO maintains all automated judicial records, and may review technology related plans of other court related offices of local and state government that affect the court record. The CTO works independently and reports directly to the chief judge or Trial Court Administrator, and is accountable for directing all court information, data integrity, systems standards and guidelines set forth by the Florida Courts Technology Commission (FCTC) and coordinated by the Information Services Division (ISS) of the Office of the State Courts Administrator (OSCA). Working relationships are established with all judges, court administration, clerk of the circuit court, local government, the office of the state courts administrator, and other state and local offices in the criminal justice system. Qualifications: BS in Computer Science, Information Technology, Management Information Systems, Business Administration, Engineering, or a related area, from an accredited four year college or university, and seven years of experience in management information systems, systems analysis, programming, data processing, or related technical computer experience, including three years in a supervisory, administrative, or management position. A master’s degree in an area above may substitute for two years of the non-supervisory experience. Progressively responsible experience in an area above may substitute for the recommended education on a year-for-year basis. Salary: $6,239.72 - $11,855.47 monthly. (2007)

COURT EXECUTIVE 2B (INFORMATION TECHNOLOGY DIVISION MANAGER): Superior Court of New Jersey, Bergen Vicinage, IT Division. Summary: The Bergen Vicinage is seeking a results- and detail-oriented leader to serve as Court Executive 2b (Information Technology Division Manager). Duties: Primary responsibilities include planning and maintenance of the Local Area Network, courtroom automation, interactive communications systems, optical imaging and scanning, and Inter/Intranet. The position directs and supervises a staff of five employees. Under the General direction of the Court Executive 3b (Trial Court Administrator), the Information Technology Division Manager will coordinate and integrate all information technologies within the main building and two satellite locations in an organization which values leadership, customer service and teamwork. Court Executives formulate and direct the implementation of Judiciary plans, programs, policies, and procedures, and manage Judiciary resources. Qualifications: Graduation from an accredited college or university with a bachelor’s degree. Five years of professional program management experience, three of which shall have included supervision of staff, program development and/or implementation responsibility for network administration in a personal computer or local/wide area network environment, telecommunication facilities and services, database administration, systems analysis, and/or software applications. NOTE: Experience in the following technology areas is helpful to an applicant for this position: office automation/microcomputer software; database management systems; PC MS Windows; LAN; electronic mail; electronic bulletin board systems; personal computer communication; internet technology; interactive communication system. Applicants who do not possess the required education may substitute paraprofessional and professional experience for education on a year-for-year basis. A master’s degree may be substituted for one year of experience as indicated above. Salary: $74,953.12 - $106,540.51. (2007)

DIRECTOR, RESEARCH AND INFORMATION: Vermont Judicial Branch. Summary: Management of information technology programs, functions, and staff at a professional level. Position incumbent oversees the development and maintenance of a large and complex information technology system. Involves developing long range plans and programs related to overall policy directives and organizational goals. Formulates budgets, monitors costs, and allocates resources to achieve the information technology goals of the Judiciary. Duties: Interprets organizational vision, goals and objectives into information technology plans. Develops high level processes and data models depicting the organization’s information technology needs. Determines the effect of information technology recommendations on the organizational structure. Establishes and maintains an infrastructure to support systems development. Makes final decisions on changes and expenditures related to acquisition of hardware or software. Develops strategies and tactics to enhance information technology efficiency and effectiveness. Provides technical solutions based on the organization’s direction, operations, processes and principles. Develops and administers the information technology budget for the Judiciary. Seeks funding and approval for activities. Negotiates the purchase and oversees the testing and implementation of new products. Directs the professional development and training of assigned staff. Prepares and presents information to management or the legislature. Performs related duties as required. Qualifications: Bachelor’s degree in Computer Science AND six years experience in programming, database administration or systems analysis, or installing, configuring, and supporting computer networks, or providing support to staff in the operation, maintenance, and installation of computer systems, INCLUDING four years supervising information technology functions; OR: Associate’s degree in computer science or college-level coursework that includes 15 computer science credits AND eight years experience as defined above; OR Ten years experience as defined above. (2006)

DIRECTOR OF INFORMATION TECHNOLOGY: U.S. District Court, Southeastern District of Illinois, East St. Louis, IL. Summary: The Director is responsible for managing the consolidated Automation and Technology Department of the District Court, Probation Office and Bankruptcy Court. The court desires a knowledgeable and effective leader who can inspire staff, communicate strategic goals, and is a visionary with the ability with the ability to catalyze a shared vision and the grit to implement it. Applications are housed on LINUX/UNIX systems, Novell Netware Servers, and Windows XP. Other applications include WordPerfect, Lotus Notes, Lotus Organizer, Internet Explorer, and Microsoft Office. The Director will manage the computer systems and new technology encompassing two locations with approximately 170 combined users. Applicants must possess strong leadership skills and the requisite technical skills to be considered for this rigorous position. Duties: Works with judges, court unit executives or designees to identify automation needs, objectives, and capabilities. Ensures subordinate staff provide effective use of automated resources available to the district. Develops and implements short and long range automation improvement plans, ensuring changes can be implemented district-wide. Develops and manages implementation plans for the district automated systems in line with the Judiciary Long Range Plan. Reviews changes in legislation, court rulings, internal operating procedures and applicable Administrative Office directives, and effects appropriate changes in installed automation systems. Develops a budget plan for the district’s automation program and manages the approved budget. Acts for the System Managers in their absence and has direct supervisory responsibility for the system managers and subordinate staff providing support to assigned organizational units. Recommends personnel actions concerning subordinates, assists in the evaluation of work performance, training, employee relations, and related areas. Provides programming support and works with a variety of programming languages and tools that apply to computer networking, database management, and Internet/Intranet application and development. The ability to work with languages such as Visual FoxPro, Visual Basic, Java, Perl, PHP, SQL, HTML, XML and shell scripting for UNIX/Linux platforms is essential. Researches, identifies and adapts national proposed system equipment. Evaluates proposed system equipment, configuration and makes recommendations. Recommends placement and utilization of equipment. Identifies the need for supplemental equipment and works with vendors. May develop specific system features that satisfy the needs of the district. Directs purchases of commercial software identifying alterations or custom designs. Recommends proper housing space and utilities for systems hardware. Ensures physical and logical security for systems hardware and software. Maintains a library of software, including documentation of locally developed material. Responsible for maintaining keeping the license files and making sure the district is legal with copyright software. Develops and manages the execution of implementation plans for the district automated systems including administrative applications, email, word processing and data and telecommunications. Identifies software applications and hardware features that meet specific needs, and initiates the development of these applications. Manages the development and execution of a court automation training plan, as well as local court technical and user documentation, coordinating as necessary with the Administrative Office, Federal Judicial Center, and supplying vendors. Coaches technical staff as necessary. Manages all systems maintenance activities. Provides consultation to and oversees the day-to-day administration, operation and support of the three organizational units or functional areas using personal computers. Provides help desk/trouble shooting support to staff as needed regarding office automation desktop and network applications. Presents technical information at court unit meetings on automated system related topics. Advises management in all areas of automation needs, objectives and capabilities. Submits yearly automation plans to the court unit executives for discussion and approval. Develops specific system features to satisfy court needs. Acts as a primary liaison with the Administrative Office, Federal Judicial Center, General Services Administration, vendors, counterparts in other courts, and others in the data processing community regarding automated systems. Ensures safety, security and integrity of databases to include user accesses, off-site storage and security procedures. Works as part of a team to develop and manage a continuity of operations plan (COOP) in the event of a building or local disaster. Manages and develops special automation projects for different elements of the district and performs other duties as assigned. Maintains and updates local policy and procedures as required. Qualifications: Candidates must: (1) Have a bachelor’s degree in computer science or related field and at least five years management experience which has provided an opportunity to deal with a diverse group of persons in a work relationship, (2) possess the ability to exercise mature judgment, (3) have a thorough knowledge of the basic concepts, principles and theories of management, (4) have demonstrated ability to manage automated systems in a medium size organization and (5) have familiarity with procurement regulations and Federal Appropriations Law. Preferred: A Master’s degree in public, business, or judicial administration. Thorough working knowledge of computer hardware and software, office automation, database design and data communications; ability to troubleshoot and problem solve. Experience in analyzing evaluating and determining automation needs and planning to implement systems to meet those needs. General aptitude to learn new operating system languages and applications. Skill in training non-automation personnel in automation techniques and processes. Knowledge of the functions and processes of the court. Ability to conduct research of all available services and provide proposed solutions; isolate and take corrective actions to applications software and hardware problems. Technical Qualifications: Extensive knowledge of software Life Cycle Management to include software testing method, practices and preventive maintenance activities. Knowledge of sophisticated structured programming methods, practices and applications sufficient to extract and format data in INFORMIX and SQL relational database management system environment. Knowledge of LINUX operating system and INFORMIX compliant relational database management system. Knowledgeable in web design, specifically Dreamweaver. Familiar with the workings of LAN/WAN configurations as well as routers, hubs and switches. Ability to work with an NEC NEAX 2400 multi-line phone switch system. Salary: $70,007 - $113,822. (2006)

DIRECTOR, INFORMATION TECHNOLOGY DIVISION/CHIEF INFORMATION OFFICER (CIO): IT Division, Office of the State Court Administrator, Oregon. Summary: The CIO provides technology leadership and vision for the Oregon Judicial Department (OJD). The CIO oversees policy development collaboratively sets priorities for investment, and leads strategic planning and implementation for enterprise information technology initiatives. Duties: The CIO is responsible for the technology planning and development processes and reporting requirements for the judicial branch. The advancement of technology in the judicial branch is facilitated through a central technology governance committee structure consisting of members representing the trial and appellate courts, administration, and the Oregon State Bar. The CIO is responsible for executing policy decisions made by the committee as affirmed by the Chief Justice and State Court Administrator, and for the proper planning, design, development, and execution of technological resources within the judicial branch to provide the judiciary with secure access to relevant information from multiple local, state, and federal sources. As the OJD’s CIO, the incumbent will ensure that information technology resource planning and execution takes place in a collaborative and coordinated manner through the OJD. In this role, the incumbent will lead OJD’s statewide enterprise IT strategic and tactical planning by identifying and ensuring that IT business requirements, strategic plans, and solutions are properly integrated with the overall mission and needs of the OJD. The incumbent will need a persistent enthusiasm for making technology helpful in pursuit of the agency’s mission. The incumbent will perform a significant customer service role in ensuring that enterprise services are provided in a timely manner, are of high quality, and meet the business needs of the appellate courts, trial courts, administration and other customers. The incumbent will anticipate and lead the organization through technological change to meet the business needs of the OJD. The CIO also represents the judicial branch, as assigned, on various court-related technology committees and projects on a state and national level. After-hours, weekend or holiday work, especially during the Legislative session, may be required. Workday and some overnight travel is required for court visits and meetings. The following equipment may be used: telephone, personal computer, and related technological work devices. Frequent phone and in-person contact with people from diverse backgrounds. You must have a valid driver’s license and an acceptable driving record, or be able to provide an acceptable alternate means of transportation. Qualifications: Bachelor’s degree from an accredited college or university (preferably in computer science, business, management information systems, or a related field) and a minimum of six years of progressively responsible management experience involving the application, analysis, development, or adaptation of computer information systems to complex and varied management functions. Additional, relevant management experience may substitute for the bachelor’s degree on a year-for-year basis or an advance degree may substitute for up to two years of management experience. Public sector experience is desirable. Salary: $6,547 - $9,211 per month. (2006)

COURT EXECUTIVE 2B (INFORMATION TECHNOLOGY DIVISION MANAGER): Superior Court of New Jersey, Monmouth Vicinage. Summary: The Monmouth Vicinage Judiciary is seeking an individual with strong leadership and managerial skills to develop a partnership with senior and executive management and lead the organization in technology. Duties: Under the direction of Court Executive 3b (Trial Court Administrator) this manager will function as an internal consultant, conducting annual needs assessments to identify strategic planning initiatives. This will include development of IT related training for judges and vicinage users. The incumbent will: assist, plan and direct implementation and installation of statewide and vicinage based computer systems and provide ongoing support. In addition, participates in the development and implantation of Judiciary Information Systems policies, procedures and standards. Will also plan, integrate and manage strategic goals for technology innovation consistent with statewide plans and priorities. Responsibilities include: managing, planning, installing and maintaining operating systems software and hardware which may consist of courtroom automation, multi-function computer-based devices, interactive communications systems, scanning, Inter/Intranet, LAN/WAN and IT security; oversees both the local help desk support for vicinage staff of 450 and the installation of all computer, technological and communications equipment in the vicinage; directs systems related to telecommunications and wiring activities; manages voice data support in four judicial facilities; interacts with the NJ Administrative Office of the Courts and County of Monmouth management and outside vendors, prepares Division budget; hires and supervises technical, professional and support staff and arranges for necessary training for this staff; conducts performance assessments and resolves grievances and disciplinary matters as appropriate; and performs other related duties as required. Qualifications: Graduation from an accredited college or university with a bachelor’s degree. Five years of professional program management experience in IT, three years of which shall have included supervision of staff, in addition to responsibility for program development and/or implementation for network administration in a personal computer or local/wide area network environment, telecommunication facilities and services, database administration, systems analysis, and/or software applications. Applicants who do not possess the required education may substitute paraprofessional and professional experience for education on a year-for-year basis. A master’s degree may be substituted for one year of general experience as indicated above. Salary: $73,483.45 - $104,451.48. (2006)  

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MUNICIPAL COURT INFORMATION SYSTEMS OFFICER: Phoenix, AZ. Summary: The City of Phoenix Municipal Court seeks a dynamic and results oriented professional to plan and manage the activities of the Information Technology Division in support of the Court’s business goals and objectives. Duties: Duties also include working with state and other local courts’ administrations, the city’s Information Technology Department, and the Court’s IT division supervisors to plan, organize and administer all activities of the division, including strategic and tactical information technology planning, systems acquisition and administration, application systems development and support, LAN and desktop administration, and grants and contracts administration. The successful candidate will coordinate with the city’s IT department and the Arizona State Courts System to plan, implement, and administer hardware, software and network assets that are compliant with their respective IT architecture standards. In addition, this individual will coordinate with the Police Department, Prosecutor’s Office and Public Defender’s Office to plan, implement, and administer IT systems and applications which support their common and interrelated criminal justice system processing requirements. This position reports to the Chief Presiding Judge. Qualifications: Requires five years of responsible experience in computer applications systems development, operations, technical services, or user technology including three years of supervisory and court related experience and a bachelor’s degree in public or business administration, computer science or a related field. Other combinations of experience and education that meet the minimum qualifications may be substituted. This position in this classification requires the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess an appropriate valid Arizona driver's license, possess personal insurance coverage, and have an acceptable driving record. This position must meet background standards appropriate to employees of the Municipal Court, City Prosecutor’s Office, and/or Public Defender’s Office. This position in the Municipal Court Department will be required to pass a Federal Bureau of Investigation (FBI) background check, and a City of Phoenix or other law enforcement agency fingerprint check prior to hire. City of Phoenix residency is required within 24 months after the date of hire and must be maintained. Salary: $75,026 - $118,248. (2006)

STATE COURTS TECHNOLOGY OFFICER: Supreme Court of Florida. Summary: The State Courts Technology Officer is an executive level management position directing the planning and implementation of technology resources in the State Courts System. This position manages the activity of the Information Systems Services office within the Office of the State Courts Administrator and is responsible for the technology planning and development processes and reporting requirements for the judicial branch. Duties: The advancement of technology in the judicial branch is facilitated through a committee structure consisting of members representing the trial and appellate courts. The State Courts Technology Officer is responsible for executing policy decisions made by the Supreme Court and court committees, and for the proper planning, design, development, and execution of technological resources within the judicial branch to provide the judiciary with secure access to relevant information from multiple local, state, and federal resources to support effective judicial decision-making and administration of the justice process. Comprehensive technological planning and operational support for the appellate courts is provided by the Information Systems Services office. For the trial courts, the State Courts Technology Officer, with direction and input from appropriate court committees, conducts needs assessments regarding functional requirements, establishes standards, develops strategic plans and statewide policy for implementation at the local level, and reviews annual operational plans developed and submitted by the circuits. The state Court Technology Officer has extensive interaction with judges as well as other elected officials involved in the justice system, in order to leverage technology to meet common interests and needs of the judicial branch. The State Courts Technology Officer also has considerable interaction with appellate court clerks and marshals, trial court administrators, and administrative staff within the judicial branch, as well as state and local government IT professionals, and represents the judicial branch on various court-related technology committees and projects. Qualifications: Graduation from an accredited four year college or university with a degree in computer science, management information systems, mathematics, statistics, engineering, or a related field, and seven years of experience in systems analysis, design or development, three years of which were in a management position. A Master’s degree in management information systems may substitute for two of the required seven years of experience. Progressively responsible professional, managerial experience in information systems may substitute on a year for year basis for the recommended college education. (2006)

COURT INFORMATION TECHNOLOGY OFFICER: Administrative Office of the Courts, Salt Lake City, UT. Summary: Reporting to the State Court Administrator, the CIO directs, develops, administers, and evaluates the Information Technology Division’s alignment with strategic direction and ensures that statewide technology meets the present and future needs of the judiciary. The CIO is responsible for the management of approximately 40 employees within the Information Technology Division, who provide technological support for statewide systems. General areas of responsibility within the division include: oversight of multiple complex projects, system integration, application development and maintenance, computer operations and infrastructure help support services, budget development, and staff direction. Duties: Directs IT activities; determines program activities, services, goals, and organization structure; deploys resources; evaluates services and determines changes to improve efficiency and effectiveness. Prepares and manages IT budget including determination  of needs and justification of requests; monitors fiscal activity to ensure conformity to goals and budget constraints; develops budget plans; reviews fund expenditures and statistical data related to fund management and experience; responds to budget information needs of State Court Administrator. Identifies, formulates and recommends IT tactical and strategic plans; develops hardware, software and resource allocation plans; reviews all proposed acquisitions for appropriateness, cost justification and funds availability. In coordination with Court Services Director, staffs the Technology Standing Committee; communicates and coordinates IT programs in technology or management forums and committees. Serves as liaison for the judicial branch and other state automation policy making committees for long range planning as well as inter-branch and inter-agency coordination involving technology integration. Qualifications: Bachelor’s degree in management information systems, computer science, technology management or a closely related field, and eight years of related professional experience, three of which must have been in a management or administrative capacity, or an equivalent combination of education and expertise. Requires knowledge of principles and practices of management; system design, computer operations; hardware/software/business management; budgeting and accounting skills. Requires the ability to communicate effectively in oral and written form; supervise, manage, train and evaluate others; project resource and capacity needs; evaluate equipment recommendations. Salary: $33.35 - $54.34/hr. (2006)

JUDICIAL INFORMATION SYSTEMS DIRECTOR: Washington AOC, Olympia, Washington. Summary: Reporting to the Administrator for the Courts, this executive-level position is responsible for carrying out the strategic direction and operation of the statewide Judicial Information System (JIS). The JIS provides case management automation for all of the state’s courts. The JIS is governed by a statewide committee established by the Washington State Supreme Court to provide decision making and oversight for the planning, design and operation of the System. The Director is expected to provide professional expertise and consultation to the Committee in support of the Committee’s governance responsibilities. Duties: The JIS Director is responsible for the management, organization, coordination and direction of 90 employees within the AOC Information Services Division (ISD), who provide technology support for the statewide court system’s mission critical automation functions. General areas of responsibility within the Information Services Division include: oversight of multiple complex projects, systems integration, applications development and maintenance, data center operations, public access subscription services, website services, budget development and staff direction. The JIS Director manages several other major areas of technology support in addition to the Judicial Information System. The Director is responsible for infrastructure support to the agency itself and the four appellate court locations. These responsibilities include computing equipment, local area networks, servers, and help desk support. The division directly supports an extranet website that is the court portal for new services to the courts, including web-based case management systems.  The division also supports a major public website that provides general court information, court forms, a number of subscription notification services, court hearing data information and public data warehouse with court case-related data. Qualifications: A bachelor’s degree in computer science, business administration, public administration or closely allied field AND Ten years management experience in a complex information technology environment, Direct experience with a major systems integration effort, Experience managing a major software acquisition effort, Experience managing and directing information technology professionals, Demonstrated ability to lead and manage change.  Salary: $95,000 to $120,000/ per year DOQ. (2006)

CHIEF DEPUTY OF INFORMATION TECHNOLOGY: U.S. District Court of Maryland, Baltimore. Summary: The Clerk of the US District Court for the District of Maryland is seeking qualified applicants for the full-time position of Chief Deputy of Information Technology (IT). The incumbent is responsible for managing all facets of the district court’s IT program as well as the technical support staff. Beyond overseeing the implementation and maintenance of equipment, software and data communication systems, the incumbent will also play a leading role in helping formulate the court’s ongoing short and long range IT plan. Duties: Recommend and implement standard policies and procedures on matters relating to the implementation, utilization and maintenance of hardware, software and databases. Responsible for the procurement, inventory and accountability of all IT support equipment and operational databases in use in the district. Manage all IT activities for the Data Communications Network (DCN). Act as primary liaison with the Administrative Office and vendors for all DCN related hardware and software upgrades as well as installation and testing of various upgrades. Responsible for the management and supervision of the day-to-day operations of the IT staff, including overseeing work responsibilities and evaluating performance on an annual basis. Formulate and manage the court’s IT budget. Identify and develop IT applications that improve operational and administrative functions within the court. Provide support and offer guidance on IT and data communication issues to system staff members in other court units. Qualifications: BS degree in Computer Science, or related field, with four years progressively responsible administrative, technical, and managerial experience. Excellent technical, human relations and communication skills. Required technical skills include proficient experience with PC hardware, software, LAN/WAN, communications, TCP/IP, Microsoft Windows, Novell NetWare, Windows 2003 Active Directory, WordPerfect, Lotus Notes, Lotus Calendar, Microsoft Office and others. Knowledge of relational databases. Knowledge of UNIX and courtroom technology, as well as federal experience, desirable. Required Knowledge, Skills and Abilities: Knowledge and demonstrated expertise in the area of IT, to include the administration and operation of data structure and file systems; data storage and retrieval systems; telecommunications systems; system security; client-server operating systems; testing and quality assurance; system documentation procedures; programming languages and software development methodologies; and network protocols. Ability to communicate with others effectively, both orally and in writing, in order to interact with and make presentations to management and program stakeholders to report project status, develop solutions, resolve problems, or respond to inquiries relating to information systems projects, security technology issues, strategic planning initiatives, and personnel and resources management. Ability to accomplish multiple IT tasks and project assignments, including analyzing a number of alternative approaches in the process of advising management on all aspects of IT system administration and operations. Salary: $70,693 - $135,136. (2005)

DIRECTOR, INFORMATION TECHNOLOGY: (General Description) Duties: Directs the activity of the Information Technology Department to provide the judiciary with up to date information systems and technological support on a statewide basis. Serves as a key liaison for the judicial branch and related statewide, federal and local automation committees to establish policy, long range planning, inter-branch and inter-agency coordination involving technology integration. Work performed: Identifies, formulates and recommends IT tactical and strategic plans; develops long and short range hardware, software and resource allocation plans; reviews all proposed acquisitions for appropriateness, cost justification and funds availability. Prepares and manages IT budget including determination of needs and justification of requests; monitors fiscal activity to assure conformity to goals and budget constraints; develops short and long range budget plans. Qualifications: Bachelor’s degree in management information systems, computer science, technology management or related field plus eight years of related experience, at least three of which must have been in a supervisory or management capacity. (2005)

DIRECTOR OF INFORMATION TECHNOLOGY: Berlin, Vermont. Summary: The person in this position will be responsible for developing long-range plans and programs related to overall policy directions and organizational goals and will oversee the development, integration, and maintenance of the Judiciary's complex information technology systems. The position will report directly to the Court Administrator. The position will be responsible for overall, vision, goals, and objectives for information technology and network systems for the Judiciary.  This person will develop high level processes and data models to support the Judiciary's information technology needs and determine the impact of information technology decisions on the organizational structure and delivery of services. Duties: Manage the information systems department responsible  for supporting the State's multiple jurisdiction courts, including the selection, supervision, training, and evaluation of professional staff. Develop tactics and strategies to enhance information technology efficiency and effectiveness, initiate innovative uses and integration of data systems and advocate for required changes in the areas of principles, policies and design.  Establish and maintain an infrastructure to support information systems within the Judiciary and, where appropriate, with other state agencies. Develop, implement, and maintain the Judiciary's policies and procedures covering information technology, the privacy and security of all protected information an appropriate access to public information. Oversee software development and documentation. Develop and administer the informational technology budget for the Judiciary and identify and seek funding, including grants, for program activities.  Draft product specifications, negotiate the purchase and oversee the testing and implementation of new products. Undertake specified projects and direct task forces for the Court Administrator or designee, including program evaluation and policy analysis. Work is performed with considerable latitude for the exercise of independent judgment and initiate while maintaining an effective and cooperative working relationships with judicial officers, senior directors and managers, and co-workers. Qualifications: Bachelor's Degree AND Six(6) years professional level experience in information technology, project management, system modeling and design, data base administration or systems analysis and operations, INCLUDING four(4) yes in supervisory capacity. M.S. Degree in Computer Management Information Systems, Computer Science or a related field may be substituted for up to two(2) years of experience requirement OR High School Degree AND Ten(10) experience as defined above, INCLUDING four(4) years in supervisory capacity. (2005) 

Archived Information Technology Positions 1992-1999

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