Caseflow Management

Since case adjudication is the principle business of the courts, the Court Consulting Services provides caseflow management and delay reduction services to general, limited, appellate and special jurisdiction (such as juvenile, family, probate, drug, and enforcement) courts.  Specifically evaluating, designing, and implementing process improvement projects in the following areas:

• Backlog Reduction

• Identification of existing case backlog and development of strategies to eliminate the backlog and prevent it from reoccurring.

• Calendar Structure Analysis

• Evaluation of existing calendar structure and the resource demands of various calendar components and the development of a calendar model that reduces problems of competing demands on system resources and improves the throughput of cases on the daily calendar.

• Caseflow Management

• Identification of current case processing and production and development of improved processes to improve case processing in order to meet client defined goals.

• Development of Time Standards

• Facilitation of a process involving court leaders and key stakeholders to reach consensus on normative standards for how long cases should take in the jurisdiction.

• Differentiated Case Management

• Identification of the varying levels of resources needed to dispose of various case sub-types and the design of a caseflow system that allocates the appropriate resources necessary to promptly and efficiently dispose of the cases.

• Post-Adjudication Case Management

• Identification of post-adjudication case processing issues, such as sanction enforcement or modification of decrees, and development of strategies to improve the case management to meet client defined goals.

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Contact Information

National Center for State Courts
Court Consulting Services
707 Seventeenth Street, Suite 2900
Denver, CO 80202-3429

Questions?

To learn more about the various services
CCS provides, please call:

Or, e-mail Laura Klaversma at: lklaversma@ncsc.dni.us

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